Your hosts take a deep-dive into the book Manage to Engage, How Great Managers Create Remarkable Results, by leadership expert Pamela Hackett, discussing practical ways managers boost engagement.
If you're a new manager or a manager who wants to up their game for the new world of work and blow past the dismal engagement scores companies are spitting out, these learning bites are for you.
Publisher
Book Review of Author Pamela Hackett's Manage To Engage
Chapter 13. Wrapping it up. Making a difference: Engage, enable, energize.
In this episode of Pamela Hackett's book, Manage to Engage, our hosts discuss how Hackett advocates for a new approach to management focused on employee engagement designed to increase discretionary effort and create a more productive and fulfilling workplace. The hosts discuss how Hackett emphasizes the importance of fostering a sense of worth among employees, building trust, and creating a collaborative environment that resembles a "kitchen table" conversation rather than a traditional top-...
1 Jan 2025
Chapter 9. The Strength in Numbers Is Collaboration
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for collaboration as crucial for achieving remarkable results in business. She emphasizes overcoming obstacles to collaboration, such as internal politics and power struggles, and highlights the importance of fostering a culture of helpfulness and shared responsibility. The book uses various examples, including African proverbs and real-world case studies, to illustrate the benefits of collabo...
1 Jan 2025
Chapter 11. Growing Capability: We yearn to learn
In this episode, our hosts explore Chapter 11 from Pamela Hackett's "Manage to Engage." It focuses on the crucial role of capability development in boosting employee engagement. It argues that investing in employee learning and skill development is essential not only for individual growth but also for improved business outcomes. Our hosts emphasize Hackett's thoughts that coaching is a key tool for capability building, using anecdotes and case studies to illustrate the positive impact of prov...
1 Jan 2025
Conclusion. Leading & Managing for Remarkable Results
Ditch the half measures, lets aim for 100%. This episode from Pamela Hackett's Manage to Engage emphasizes the crucial role of employee engagement in achieving business success. Our hosts argue Hackett's point that striving for 100% engagement, rather than settling for arbitrary metrics, is essential. The COVID-19 pandemic is highlighted as the catalyst for re-evaluating work practices and prioritizing people-centric approaches. Effective leadership, storytelling, and a focus on the future ar...
1 Jan 2025
Chapter 12. Freedom. The great facilitator
In this episode from Pamela Hackett's "Manage to Engage", our hosts discuss how Hackett argues that fostering freedom and autonomy in the workplace is crucial for employee engagement and achieving remarkable results. She contends that traditional hierarchical management styles often stifle creativity and initiative, advocating instead for a more collaborative and empowering approach. Key strategies discussed include improving information flow, embracing flatter organizational structures, and ...
1 Jan 2025
Chapter 10. Creating Community – 1+1 = 3
In this episode, our hosts discuss their interpretation of chapter ten from Pamela Hackett's "Manage to Engage" and how it emphasizes the crucial role of community building in boosting employee engagement and organizational success. It argues that fostering a sense of community, whether through virtual or in-person interactions, leads to increased collaboration, mutual ownership, and improved performance. The book uses examples from various organizations, including Cognizant, to illustrate ho...
1 Jan 2025
Chapter 1. People Matter. We need a healthier way of working.
In this episode discussing Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett argues that widespread low levels of employee engagement is a significant business problem, costing companies billions and impacting employee well-being. The book proposes a "MI-9" framework—nine key drivers (Fair Trade, Freedom, Cause, Clean Infrastructure, Confidence, Connection, Collaboration, Community, and Capability)—to improve management practices and foster employee engagement. Hackett use...
1 Jan 2025
Chapter 3. Manage to Engage. Building street cred.
In this episode our hosts discuss Pamela Hackett's book Manage to Engage, and discuss how Hackett advocates for a new approach to management that prioritizes employee engagement over traditional command-and-control methods. Hackett uses Lady Gaga's intensely engaged fanbase as a model, contrasting it with the ineffective "flying monkeys" tactic of intimidation. Our hosts discuss how Hackett proposes fostering a culture of volunteerism and mutual respect, achieved through improved leadership b...
1 Jan 2025
Chapter 7: Dumping Doubt and Boosting Confidence
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett emphasizes the crucial role of employee confidence in achieving high performance and engagement. Her book argues that lack of confidence, stemming from doubts about leadership, the organization, or one's own abilities, severely hinders productivity and morale. It explores how poor leadership communication and a lack of transparency fuel these doubts, proposing solutions such as increased visibility, eff...
1 Jan 2025
Introduction to Manage to Engage. People Matter: We need a healthier way of working
We kick off our dive into Pamela Hackett's "Manage to Engage" by examining the impact of the COVID-19 pandemic on workplaces and Hackett's proposal for a new approach to employee engagement. As a CEO whose company faced significant challenges during the pandemic, she argues that fostering engagement is crucial for business success and outlines a framework ("2 Fs and 7 Cs") with accompanying tools explored later in the book (i.e. HeadsUp, 1.5.30) to improve workplace culture and boost employee...
1 Jan 2025
Chapter 5: A Common Cause – Collecting Volunteers to Create a Movement
In this episode, our hosts ask 'Why don’t we feel as good about work as we do about the causes we volunteer for? What would make us jump out of bed each morning and run to work? Ok, maybe not run.' As leaders, our ambition is to have people feel they have a stake in the success or the outcome of our business, right? Yet we struggle to do that. We know having a purpose creates a whole new meaning around our work. When we feel engaged in a meaningful cause, we’re happy to contribute and be more...
1 Jan 2025
Chapter 6: Cleaning Up Your Workplace
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for creating a "clean" workplace to boost employee engagement and productivity. A clean workplace isn't just about tidiness; it encompasses streamlined processes, user-friendly systems, and supportive infrastructure. She argues that addressing employees' frustrations ("grunt factors") and improving the overall work environment is crucial for improving employee morale and performance. This invo...
1 Jan 2025
Chapter 4: Fair Trade – An “F” You Should Be Proud Of
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for "fair trade" in management, arguing that equitable treatment and opportunities foster employee engagement. Hackett emphasizes the importance of fairness ("fair dinkum," "fair go") as a foundation for building trust and encouraging discretionary effort. Key strategies include actively managing through regular check-ins (1.5.30), providing coaching and support, and collaboratively solving pr...
1 Jan 2025
Chapter 2. The Ice Age. It's alive and well at work.
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss the pervasive issue of employee disengagement and its detrimental effects on workplace productivity and overall business success. The discussion emphasizes the contagious nature of emotions in the workplace, arguing that managers' attitudes significantly impact team morale and performance. Our hosts highlight the importance of addressing the root causes of disengagement, such as poor management practices, inadequat...
1 Jan 2025
Chapter 8: Building Connections – Can You Hear Me?
In this episode on Pamela Hackett's book "Manage to Engage," our hosts explain how Hackett emphasizes the crucial role of connection in fostering employee engagement and achieving remarkable results. She argues that strong communication, going beyond transactional exchanges to create genuine interaction, is key to building these connections. Her book highlights the importance of personalized approaches, recognizing individual needs and communication styles, to cultivate a sense of belonging a...
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