The Unofficial podcast for the Midwest Association of Student Financial Aid Administrators (MASFAA). A podcast by financial aid professionals for financial aid professionals with hosts Emily Haynam, Chad Olson, and Alex DeLonis.
Have ideas for a topic? Email us at MASFAAmeUp@gmail.com
MASFAAmeUP - Season 2 Ep. 3 - MASFAA Summer Institute & Leadership Symposium - Let's Go!
In this episode, MASFAA SILS Co-Chairs Sara Bauer and Jamie Davis get us ready to grow, connect, and lead at the 2026 MASFAA Summer Institute & Leadership Symposium! Hosted June 1–5 at Indiana University Indianapolis, this week-long professional development experience brings together financial aid professionals from across the Midwest for hands-on learning, leadership development, networking, and inspiration. Whether you’re newer to the profession looking to build a strong foundation or a...
30 Jan 2026
MASFAAmeUp - Season 2, Ep. 2 - OB3 Pell Changes and Athletics Aid
In this MASFAAmeUp podcast episode, Chad, Alex, and Emily talk with special guest Ben Montecillo from the University of Houston. In this episode, we get to know Ben a bit, and some of the key lessons he learned from "Coach" (aka Bob Knight). Ben also helps us break down the current guidance from the consensus language for the OB3 Pell changes, and we chat about tips for administering athletic aid and the importance of building strong relationships with campus partners. Ben also la...
18 Dec 2025
MASFAAmeUP - Season 2, Ep. 1 - OB3 and Fraud Chit Chat
In this episode of the MASFAAmeUP Podcast, Chad, Alex, and Emily gather to reflect on what’s energizing them as we head into the holiday season, and then diving in on a conversation about OB3 changes from the RISE committee, and then a little bit about preparing for and handling the growing challenge of fraud prevention.
10 Oct 2025
MASFAAmeUp - Ep. 24 - The Dr. "Key" Keyimani Alford Podcast Episode
What an episode...! Tune in for an inspiring growth conversation with Dr. Keyimani Alford - upcoming MASFAA President-Elect, and Associate Vice President of Student Access and Success at Madison Area Technical College. A space where profound thought meets practical growth. Dr. Key — a leader, motivator, mentor, and lifelong learner — we explore his journey into higher education, becoming an author, his passion for mentorship and development, leading through change and tackling dif...
26 Sept 2025
MASFAAmeUP - Ep. 23 - Authenticity in the Ring & in Life: Angelo Dawkins on Perseverance, Pressure & Purpose
In this powerful episode, we step into the ring — metaphorically and literally — with WWE Superstar Angelo Dawkins as he shares his journey to the global stage of professional wrestling. Speaking directly to financial aid professionals and student success advocates, Angelo opens up about what it means to navigate high-pressure environments, choose the harder path, and stay true to your identity through it all. Known for his charisma and resilience, Angelo’s story is one of perseverance, self-...
3 Sept 2025
MASFAAmeUP - Ep. 22 - Aidventures Await: Your Backstage Pass to the 2025 MASFAA Annual Conference
In this special episode, we are delivering you the inside scoop on the 2025 MASFAA Annual Conference happening October 12-15 in St. Charles, Missouri. Don't forget the early bird special ends September 5th. https://www.masfaaweb.org/conference/register From sharing meaningful MASFAA conference moments, to teasing out powerhouse keynote speakers and a new director's roundtable event, this year's agenda is stacked with leadership insights, policy strategy, compliance sessions, NASFA...
25 Jul 2025
MASFAAmeUP - Ep. 21 - Madam MASFAA President, Dr. Betsy Johnson
In this inspiring episode, we sit down with the President of the Midwest Association of Student Financial Aid Administrators (MASFAA) for an honest and uplifting conversation about leadership, growth, and the power of community. She shares her personal journey through the financial aid profession, the pivotal role MASFAA has played in her development, and how the association continues to support and empower aid professionals across the region. We also explore how to navigate change with resil...
25 Jul 2025
MASFAAmeUp - Ep. 20 - FA Customer Service Structure and Tips
Join co-hosts Alex and Emily for a dynamic conversation as they dive into the heart of what makes great customer service in our profession. From managing high-stress peak seasons to ensuring the processes align with the front end business, this episode is packed with real-world strategies, leadership insights, and practical tips tailored for financial aid professionals. Whether you're new to the field or a seasoned expert, you'll walk away with fresh ideas to elevate your office's service and...
17 Jul 2025
MASFAAmeUP - Ep. 19 - Heidi Carl takes us by storm!
In this episode of MASFAAmeUP, Chad, Emily, and Alex talk with NASFAA Chair, Heidi Carl, following up on the speech she gave when she accepted the gavel at NASFAA and how financial aid professionals can be the storm! We chat on optimism and leadership skills working in financial aid, and handling all the ups and downs as we work hard to make a difference in the lives of our students. Book links discussed in the podcast: Together is Better - https://simonsinek.com/books/together-...
In this episode Alex and Chad discuss the proposed reconciliation bill, talking about it to your campus partners, advocating, and then what they are looking forward to at the NASFAA Conference. This is our 3rd episode of the relaunch, and 18th episode overall!
6 Jun 2025
MASFAAmeUp - Ep. 17 - Bridging the Gap: Communicating Loan Repayment Support
Relaunch Episode 2 - Co-Hosts Alex & Emily dish on what their campuses are doing and thinking about as it relates to communicating with former borrowers and the recent federal guidance. Also, Alex has the 411 on what to do with kids and how to keep track of them in St. Louis. Let's go!
6 Jun 2025
MASFAAmeUP - Ep.16 Relaunch - Mini MASFAA
This is the first episode of our relaunch of the MASFAAmeUp Podcast! To list to the first 15 episodes, check out the former podcast of MASFA Me Up! on Apple or Spotify. In this episode, we’re diving into the debut of Mini-MASFAA—a brand-new, fully virtual and tech-focused professional development event happening the week of June 9, 2025. Designed for all MASFAA member institutions, Mini-MASFAA features sessions on software conversions, AI in compliance, Microsoft tools, and free t...
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