Measuring Up – Thinking Out Loud is a podcast from Testo, your consultative resource for precision measurement technology and digital solutions serving the pharmaceutical, industrial, and allied industries worldwide. Each episode shares expert insight and practical strategies for maintaining compliance, ensuring safety, and optimizing processes in critical environments.
Freeze the Version, Strengthen the Strategy: Cloud Monitoring, Validation and Data Integrity with Jim Bacon
Episode Summary In this episode of Measuring Up: Thinking Out Loud, host Bill White welcomes back cold chain logistics expert Jim Bacon, President and Founder of Stay Cool Logistics Consulting, to discuss how cloud-based environmental monitoring is changing the way regulated organizations approach validation, data integrity and long-term planning. At the center of the conversation is testo Saveris 1 Cloud and its Version Freeze feature, which allows organizations to maintain a supported softw...
20 Aug 2026
From Data Loggers to Predictive Cold Chains: The Evolution of Pharmaceutical Logistics with Jonathan Friesen
Episode Summary The future of cold-chain monitoring isn't just knowing what happened. It's predicting what is likely to happen—and acting before it does. In this episode of the Testo Information Network podcast, host Bill White speaks with Jonathan Friesen, a pharmaceutical cold-chain logistics consultant and former Swiss WorldCargo and IATA specialist. They explore the evolution of temperature monitoring from passive data loggers to real-time IoT systems, the lessons learned from COVID...
23 Jul 2026
Customer-Centric Solutions: Every Great Partnership Starts with Trust with Colleen Lester
Episode Summary Bill White of the Testo Information Network interviews Colleen Lester, Director of Pharma Solution Sales for North America at Testo. Background & Career Path Colleen's path to sales leadership was unconventional — she holds an MFA in acting from the University of Florida and worked as a professional actor in New York before pivoting to sales out of necessity. She built her career from answering phones to inside and outside sales, moving through active packaging...
28 May 2026
The Invisible Weather of Controlled Environments with Nathan Roman
Episode Summary Even when a refrigerator display reads exactly 5°C, the temperature inside can vary dramatically from corner to corner. Heat rises, cold air falls, and every time a door opens, the environment shifts. Temperature mapping aims to replace assumptions with scientific evidence by measuring and documenting temperatures throughout a controlled space over time to demonstrate that it is genuinely suitable for its intended purpose. In this episode of Measuring Up: Thinking Out Lo...
8 Apr 2026
Protecting Pharmaceuticals: Raising the Bar for Pharmaceutical Transport with Amy Shortman
Summary In this episode of Measuring Up: Thinking Out Loud, host Bill White sits down with Amy Shortman, founder of ASC Associates, to explore the evolving landscape of Good Distribution Practice (GDP) and what it truly takes to protect pharmaceutical products across the supply chain. The conversation traces how the industry has evolved since the late 1990s, when temperature control was inconsistent, and compliance was often an afterthought. Amy examines where gaps still exist betwee...
12 Mar 2026
Data-Driven Distribution: Thermal Modeling and the Future of Cold Chain Compliance with Karen Greene
Summary In this episode of Measuring Up, Thinking Out Loud, host Bill White sits down with Karen Greene, Vice President of Client Solutions at Network Partners Group and Principal Consultant at Canyon Labs, to discuss the critical intersection of packaging engineering and temperature control. With over 40 years of experience in the life sciences industry, Karen explores the complexities of cold chain applications and the necessity of protecting temperature-sensitive products as they mov...
17 Feb 2026
Cold Chain Excellence: Navigating the Four Quadrants of Risk with Jim Bacon
Summary In this episode of Measuring Up: Thinking Out Loud, host Bill White sits down again with Jim Bacon, founder of Stay Cool Logistics, to break down the complexities of risk management in pharmaceutical logistics. Jim comes back to his "Four Quadrants of Risk" (financial, hazard, strategic, and operational) concept to explain how understanding these categories allows organizations to better protect product integrity and patient safety. The conversation explores the critical s...
20 Jan 2026
Commissioning, Qualification, and Validation: The History and Evolution of Validation with Sean Merrill
Summary In this episode of Measuring Up: Thinking Out Loud, host Bill White sits down with Sean Merrill, a Validation Engineer at Testo with over 11 years of experience in commissioning, qualification, and validation. They explore the critical history of the regulatory landscape and how modern risk-based approaches are streamlining safety protocols in the pharmaceutical and industrial sectors. The conversation traces the reason behind modern regulations to contextualize the current inte...
20 Nov 2025
Partners Over Vendors: Instilling Ownership in Pharmaceutical Logistics with Jim Bacon
Summary In this episode of Measuring Up: Thinking Out Loud, host Bill White sits down again with Jim Bacon, whose decades of pharmaceutical logistics experience spans domestic and international cold chain operations. In this episode, Bill and Jim take a deep dive into ensuring the integrity of the pharmaceutical cold chain. Jim shares how the industry’s most successful logistics programs are built not on transactions, but on strategic partnerships that are rooted in trust, communication...
7 Oct 2025
Protecting Pharmaceuticals: The Logistics of Saving Lives with Patrick Girten
Summary In this episode of Measuring Up: Thinking Out Loud, host Bill White speaks with Patrick Girten, a pharmaceutical logistics expert whose career journey spans aviation, firefighting, and pharmaceutical operations. Patrick shares how the discipline and accountability from his early experiences translate into protecting life-saving therapies during transport. From the evolving complexities of cold chain management to the human element that drives vendor compliance, Patrick highlight...
16 Sept 2025
Cold Chain Excellence: Lessons from Operation Warp Speed with Major General (Ret.) Chris Sharpsten
Summary In this episode, host Bill White speaks with retired U.S. Army Major General Chris Sharpsten, who played a leading role in Operation Warp Speed. Sharpsten shares insights from coordinating the distribution of COVID-19 vaccines during one of the most complex logistical challenges in modern history. The conversation explores cold chain accountability, lessons learned about teamwork and data transparency, and what the pharmaceutical industry can apply today to reduce the fear of eq...
19 Aug 2025
Cold Chain Excellence: Safeguarding Pharmaceuticals with Jim Bacon
Summary In this episode, host Bill White speaks with Jim Bacon, an industry veteran with over 35 years of experience in the pharmaceutical supply chain, with 25 of those focused on cold chain logistics. Jim shares his unique perspective on safeguarding product integrity, drawing from both professional expertise and personal experience as a parent of children with type 1 diabetes. They discuss the evolution of monitoring technology, best practices in compliance and training, the role of ...
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