The Medical Advantage podcast is where you can hear healthcare professionals, expert consultants, and industry thought leaders discuss the exciting new ideas and technologies that are changing the business of healthcare. Tune in each episode as we hear from some of the most innovative minds in medicine about the future of healthcare – and how your organization can stay profitable, efficient, and on top of industry best practices. Produced by Medical Advantage, a TDC Group Company www.medicaladvantage.com
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
Ep. 50 ''Best of" Online Reputation Management & The Power of Positive Patient Sentiment
Online Reputation Management & The Power of Positive Patient Sentiment is one of our most downloaded episodes. In case you missed it, we are running it once more.
You have no control over what patients say about your medical practice online, but the influence of ratings and reviews is simply too powerful to ignore. With the overwhelming majority of patients using online reviews to choose one practice over another, online reputation is not something you can afford to be passive about.
Instilling healthcare consumer confidence is perhaps the most significant way online ratings and reviews impact medical care – patients want to know they will be in good hands and the comfort of knowing what to expect on their care journey. Patient feedback lets a practice know what they are doing well and where they need to improve with patient care.
In this episode of the Medical Advantage podcast, Bill Riley, Vice President of Marketing, and Rebekah Duke, Senior Copywriter (both of Medical Advantage) sit down to talk about how to harness the power of positive patient sentiment. This program unveils the true power of online ratings and reviews management and what you can do to proactively manage your online reputation.
This is the latest episode in the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
To learn more visit www.medicaladvantage.com.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
17 Jan 2024
Ep. 49 "Best of " Recruiting Physician Leadership for Health System Success
Recruiting Physician Leadership for Health System Success is one of our most downloaded episodes. In case you missed it, we are running it once more.
When it comes to big organizational changes, consulting with physician leaders is a critical factor for short-term and long-term success. “I have seen physician engagement serve as an essential ingredient for any major initiative that's being developed and ultimately implemented by a health system,” says Medical Advantage Executive Consultant Monty Pate, our guest for this episode.
Every decision is consequential to the success of a health system. When project managers or private equity firms move ahead without input from physician leaders, they lack key information to make the best-informed decisions. Enlisting physician leadership is a beneficial change agent for the direction of major change.
When should you approach physicians for insights? Which physicians should you approach and how should you approach them? In this episode of the Medical Advantage Podcast hosted by Technology Consultant Celina DeFigueiredo-Dusseau, we answer all these questions and provide guidance on how to navigate this invaluable relationship with physician leadership.
Monty Pate covers the intricacies and best practices regarding this cooperative relationship, plus real-world examples of the effectiveness of physician leadership.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
12 Dec 2023
Ep. 48 Healthcare Consultants’ Recap of 2023: What Happened & What it Means for You
How was your 2023? In healthcare, it seems that no matter how "prepared" you are on your first day back from the holiday break in January, plenty of surprises lie ahead to keep you on your toes.
Join us for a “watercooler” conversation recapping the year from the perspective of healthcare consultants. You may find that what they share resonates with your own industry experience. See the healthcare milestones of the year 2023 through the eyes of optimization manager Nancy Nelson (https://www.linkedin.com/in/nancy-nelson), executive consultant Michael Justice (https://www.linkedin.com/in/mgjustice), and manager Sarah Saj (https://www.linkedin.com/in/sarah-saj-960643154) - all of whom help medical organizations respond to major changes and challenges through all seasons.
Topics covered in this episode (hosted by Rebekah Duke (https://www.linkedin.com/in/rebekah-bex-duke/)) are:
Automation of many core processes through artificial intelligence (AI)
Patient satisfaction measures to cope with increased competition
Status report of how healthcare is faring during COVID recovery
The need to shift back to monitoring care quality measures as the COVID recovery continues (and why many practices could incur penalties if they don't get back on track)
Private Equity turning its attention to operations performance
Telehealth and why payers are throttling who can practice virtually
Digital marketing as an increasingly popular solution to major challenges in the healthcare business
Prioritizing of patient engagement and what tools will make it work
And as a bonus, hear stories of notable challenges for our healthcare consultants, and what available solutions helped healthcare clients conquer obstacles.
From all of us at Medical Advantage, we wish you a wonderful holiday season and a prosperous 2024.
Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode.
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
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