Agency Best Practice | How Agencies Can Still Grow in the Age of Automation
In this episode of Marketplace Masters, Paul Sonneveld welcomes back Chris Turton, Managing Director of Ecommerce Intelligence in the UK, for a candid revisit of a conversation they had eighteen months ago, when Chris was distinctly unconvinced that AI was moving the needle for agencies. The fear in the market is familiar: AI makes execution faster and cheaper, clients expect fees to come down, and agency margins get squeezed. Chris thinks that’s the wrong hypothesis. For his agency, AI has b...
18 Sept 2026
Amazon Vendor | The Amazon Vendor 90-Day Turnaround Plan: Fix the Catalogue, Recover the Margin
In this episode of Marketplace Masters, Paul Sonneveld is joined by Gregor Leopold, CEO and founder of Global AMZ in Munich, for a practical walkthrough of the first 90 days after taking over an Amazon vendor account. The brief was deliberately specific: not top-line strategy, but sequence. What do you do first, and what comes after? Gregor starts with the audit he insists on for every client, including the ones convinced everything is already running well, and the things it consistently unco...
10 Sept 2026
Agency Best Practice | Client Onboarding and the First 90 Days: Why Retention Is Won in the First Fortnight
In this episode of Marketplace Masters, Paul Sonneveld is joined by Scott Ohsman, VP of Digital Commerce at Quickfire, for a candid look at the first 90 days of an agency-client relationship. Scott has 30+ years in the game and over 200 Amazon brand launches behind him, and his premise is uncomfortable: by the time a client tells you they're leaving, they decided months ago, usually in the first couple of weeks. Scott walks through where those weeks go wrong. The handoff gap between sales and...
Who has been a guest on MerchantSpring Marketplace Masters
Names identified in recent episode analyses. Showing up to five guests.
Jimmy Barber
Andrew Matjaszek
Hallane Hill
Steven Glass
Dan Nowak
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
108,958
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
3 ratings
Podcast Authority Score: 62 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
64
Social presence
0
YouTube
82
Engagement
68
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