EBook Summary: Customer Service Isn’t Rocket Science
Customer Service Isn’t Rocket Science: A Guide to Building Loyalty and Trust
Last year, I wrote an article titled Customer Service Isn’t Rocket Science. You can check it out here: Read on Medium (https://izuchukwupaschalugwu.medium.com/customer-service-isnt-rocket-science-8fce40ef3ab2).
The points I raised were too solid to stay just an article, so I decided to turn them into an ebook. If you’re big on customer service and experience, trust me—this one’s for you.
To add a twist to the writing process, I ran the content through Google’s Notebook LM, and the summary it generated? Absolutely mind-blowing.
It’s still Day 1 of this journey. Good morning, world. 🚀📖
24 Jun 2024
Ep. 33: Transitions Ft. George Ofulu
In this episode, George Ofulu shared his personal journey of transitioning from the oil and gas industry to the tech sector. He gave insightful anecdotes about leveraging relatable skills and the importance of taking time for introspection before making significant career changes. He discusses his three-month break from job applications and introduces the concept of "vex money" (also known as a war chest) as a financial safety net during career transitions.
The episode highlights that switching roles, especially into tech, should stem from genuine introspection rather than following trends. Tune in for valuable advice on navigating career changes with purpose and foresight. Tune in to enjoy!
About George Ofulu
George is a passionate Business Analyst with a proven track record of optimizing operations and driving growth. He leverages his expertise in ERP solutions like Odoo and Salesforce to implement strategic improvements and empower businesses to achieve excellence.
Find him on Linkedin here (https://www.linkedin.com/in/george-ofulu-20171485/)
27 Oct 2023
Ep. 32: Life On A Balance Ft. Testimony Okorie
Bagging a first class in Biochemistry is no small feat. Doing so while running a business is a different ball game!
in this episode, I played guest to Testimony Okorie (https://www.facebook.com/testimonyokorie?__cft__[0]=AZUB3gJXQNZjT_YmpDMLKCkdzKTSVxafDQM1LZXRpNu0sYw3hrgQ0WadR9EVqMfNPwLRWYqfHLhSU4TsEApT7iXdet1MsVQN9W5der8koP8uJ2mzREdYWZtF6i5sMpRVlLeMLl5Apcuz2T2MpjmmfPdnCbr-q-6rlpsi_zQHJDeZETYX_FAPSQrkjtKgU-dwo2I&__tn__=-]K-R) aka The Balance Coach and he explained how he bagged a First Class degree in Biochemistry while running a business.
If seeking a life of balance is your kind of thing, this episode is your kind of episode!
Tune in now to enjoy :)
You can read more about Testimony Okorie here (https://www.facebook.com/testimonyokorie)
You can buy his ebook "66 Days To Balanced Living" here (https://selar.co/m/testimony-okorie1?fbclid=IwAR2ukbAXF_MZ-dpUCP7XeAFpNslECxBs_wkgWcaLsKe2A1GC4Xc4hYDFAzU)
Podcast Authority Score: 8 / 100
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