In a world where meeting your customers face-to-face is no longer the norm, businesses are faced with a new challenge: how to build meaningful relationships with their customers in the digital age, without really knowing who they are? It is possible. Enter, “Mistaken Identity”, a podcast that helps you look at your customers’ modern digital identities in a whole new way so you can protect and delight them by creating amazing, secure customer experiences. Together with experienced product leaders, we’ll debunk myths, misperceptions and share actionable ways to leverage identity knowledge toward building better products and experiences. So whether you’re a product manager, digital marketer or entrepreneur, join us for “Mistaken Identity: Unexpected Lessons for Building Great Products Customers Love”. Brought to you by Okta, the World’s Identity Company.
Mistaken Identity
Claim This Podcastby Okta
Podcast Overview
In a world where meeting your customers face-to-face is no longer the norm, businesses are faced with a new challenge: how to build meaningful relationships with their customers in the digital age, without really knowing who they are? It is possible. Enter, “Mistaken Identity”, a podcast that helps you look at your customers’ modern digital identities in a whole new way so you can protect and delight them by creating amazing, secure customer experiences. Together with experienced product leaders, we’ll debunk myths, misperceptions and share actionable ways to leverage identity knowledge toward building better products and experiences. So whether you’re a product manager, digital marketer or entrepreneur, join us for “Mistaken Identity: Unexpected Lessons for Building Great Products Customers Love”. Brought to you by Okta, the World’s Identity Company.
Language
🇺🇲
Publishing Since
6/1/2023
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Recent Episodes
December 27, 2023
Crack the Code with Passkeys, with Andrew Shikiar, Executive Director and CMO of the FIDO Alliance
Let’s be honest: passwords stink. Today Matt and Andrew discuss the future of authentication as we shift from passwords to passkeys. Learn why they’re an improvement from the past, and why authentication is a business imperative.
November 27, 2023
Customer Experience is the New Marketing Currency, with Sophie Crosby, Co-Founder of Paso Consulting
Today’s marketing landscape is changing faster than ever. Today Sophie Crosby, Co-Founder of Paso Consulting, helps us make sense of emerging possibilities in the industry. She also describes the most powerful techniques for finding and retaining loyal customers.
November 13, 2023
Using AI Pragmatically, with Randy Mercer, Chief Product Officer at 1WorldSync
AI is a powerful tool, but to use it well, your customers have to be on board, too. Today Matt and Randy Mercer, Chief Product Officer at 1WorldSync, discuss using AI to power seamless, quick, and safe online interactions while maintaining transparency with your customers.
14 total episodes available
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Frequently asked questions
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- What is Mistaken Identity?
- How often does this podcast release new episodes?
This podcast updates inactive.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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