Mo-ments of Experience shares stories of purpose and connection, inspired by a loyal beagle named Mo. Tune in for powerful stories from some of the world's leading innovators in employee, patient, caregiver, and human experience.
Mo-ments of Experience
Claim This Podcastby Geoffrey P. Smith
5.0(4 reviews)
50 episodes
Updated Weekly
Accepts GuestsHas Sponsors
47
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality63
Social94
YouTube0
Engagement32
Podcast Overview
Mo-ments of Experience shares stories of purpose and connection, inspired by a loyal beagle named Mo. Tune in for powerful stories from some of the world's leading innovators in employee, patient, caregiver, and human experience.
Language
🇺🇲
Publishing Since
7/1/2024
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47
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality63
Social94
YouTube0
Engagement32
6
Excellent Areas
3
Good Performance
10
Growth Opportunities
excellent
Episode Length
38 minutes
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good
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Every 15 days
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Recent Episodes
August 5, 2026
Landing Exceptional Experiences with Toni Land
<p><span style="font-size: 12pt;">The best solutions in healthcare rarely begin in a boardroom. They begin with the people living the work every day.</span></p> <p><span style="font-size: 12pt;">Geoffrey sits down with nurse, author, speaker, and healthcare executive Toni Land to explore why execution does not live in the plan, it lives in the day. Toni shares how co-design creates ownership, turns best practices into best fits, and gives frontline teams the confidence to shape meaningful change.</span></p> <p><span style="font-size: 12pt;">From nurse retention and real-time engagement to the unforgettable impact of a simple cup of apple juice, Geoffrey and Toni reveal why small, consistent behaviors can transform culture, strengthen teams, and create experiences patients and families remember.</span></p> <p> </p> <p><span style="font-size: 12pt;">Additional Resources:</span></p> <p><span style="font-size: 12pt;">Connect with Toni on LinkedIn: <a href= "https://www.linkedin.com/in/toniland/">https://www.linkedin.com/in/toniland/</a></span></p> <p><span style="font-size: 12pt;">Learn more about Landing Exceptional Experiences: <a href= "https://www.landingexceptionalexperiences.com/">https://www.landingexceptionalexperiences.com/</a></span></p> <p><span style="font-size: 12pt;">Get Toni's book "The Conversation: Why Good Ideas Don't Survive the Day": <a href= "https://www.amazon.com/Conversation-Good-Ideas-Dont-Survive/dp/B0GQZQ9GP1"> https://www.amazon.com/Conversation-Good-Ideas-Dont-Survive/dp/B0GQZQ9GP1</a></span></p> <p><span style="font-size: 12pt;">Connect with Geoffrey on LinkedIn: <a href= "https://www.linkedin.com/in/geoffreypsmith/">https://www.linkedin.com/in/geoffreypsmith/</a></span></p> <p><span style="font-size: 12pt;">Visit Mo-Ments of Experience's website: <a href= "http://www.mo-mentsofexperience.com/">www.mo-mentsofexperience.com</a></span></p> <p><span style="font-size: 12pt;">Subscribe to Mo-Ments of Experience on YouTube! <a href= "https://youtube.com/@mo-mentsofexperience?si=IZAB036xX1mmrn2C">https://youtube.com/@mo-mentsofexperience?si=IZAB036xX1mmrn2C</a></span></p> <p><span style="font-size: 12pt;">Follow PeopleForward Network on LinkedIn: <a href= "https://www.linkedin.com/company/peopleforward-network">https://www.linkedin.com/company/peopleforward-network</a></span></p> <p><span style="font-size: 12pt;">Learn more about PeopleForward Network: <a href= "https://peopleforwardnetwork.com">https://peopleforwardnetwork.com</a></span></p> <p> </p> <p><span style="font-size: 12pt;">Key Takeaways:</span></p> <ul> <li style="font-size: 12pt;"><span style= "font-size: 12pt;">Frontline teams are often closest to the solution.</span></li> <li style="font-size: 12pt;"><span style= "font-size: 12pt;">Co-design transforms resistance into ownership and action.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Best practices succeed when adapted to real work.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Small, consistent behaviors outperform inconsistent large initiatives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Better employee experiences create better patient experiences.</span></li> </ul> <p> </p>
July 15, 2026
Super 16: A Story of Love, Loyalty, and Hope
<p><span style="font-size: 12pt;">Some companions don't just walk beside us, they help carry us through the moments we think might break us. 🐾</span></p> <p><span style="font-size: 12pt;">Geoffrey is celebrating the Super 16 birthday of Mo, his beloved beagle and the namesake of the show. Geoff shares the story behind Mo's name, his larger-than-life personality, his remarkable health journey, and the small moments that revealed just how powerful presence, loyalty, and unconditional love can be.</span></p> <p><span style="font-size: 12pt;">From protecting the family to staying by Geoff's wife through grief, cancer, and unimaginable loss, Mo's story is a moving reminder that connection doesn't always need words. Sometimes hope arrives on four paws, looks you in the eyes, and refuses to leave your side.</span></p> <p> </p> <p><span style="font-size: 12pt;">Additional Resources:</span></p> <p><span style="font-size: 12pt;">Visit Mo-Ments of Experience's website: <a href= "http://www.mo-mentsofexperience.com/">www.mo-mentsofexperience.com</a></span></p> <p><span style="font-size: 12pt;">Subscribe to Mo-Ments of Experience on YouTube! <a href= "https://youtube.com/@mo-mentsofexperience?si=IZAB036xX1mmrn2C">https://youtube.com/@mo-mentsofexperience?si=IZAB036xX1mmrn2C</a></span></p> <p><span style="font-size: 12pt;">Follow PeopleForward Network on LinkedIn: <a href= "https://www.linkedin.com/company/peopleforward-network">https://www.linkedin.com/company/peopleforward-network</a></span></p> <p><span style="font-size: 12pt;">Learn more about PeopleForward Network: <a href= "https://peopleforwardnetwork.com">https://peopleforwardnetwork.com</a></span></p> <p> </p> <p><span style="font-size: 12pt;">Key Takeaways:</span></p> <ul> <li style="font-size: 12pt;"><span style= "font-size: 12pt;">Presence can bring hope when words cannot.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Love often shows up in small moments.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Dogs teach loyalty, protection, and emotional awareness.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Grief requires connection, not perfect answers.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mo's story is a lesson in unconditional love.</span></li> </ul> <p> </p>
July 1, 2026
There's a Snake on My Head! with Mindy Spigel
<p><span style="font-size: 12pt;">Fear changes what we hear, how we lead, and what people need from us most.</span></p> <p><span style="font-size: 12pt;">Geoffrey sits down with Mindy Spigel, nurse, author, researcher, and employee and patient experience expert, to explore what happens when fear shows up in healthcare and how compassion can change the moment. Mindy shares the powerful "snake on my head" metaphor from her book "There's a Snake on My Head!", revealing why patients, families, and healthcare teams often cannot process information when anxiety takes over. 🐍</span></p> <p><span style="font-size: 12pt;">Together, Geoffrey and Mindy unpack the deep connection between patient experience and employee experience, the importance of involving frontline teams in solving real problems, and why people need to feel informed, safe, and comfortable before they can truly engage. From organizational change to personal caregiving stories, this conversation is a reminder that healthcare is not just patient experience or employee experience. It is human experience.</span></p> <p> </p> <p><span style="font-size: 12pt;">Additional Resources:</span></p> <p><span style="font-size: 12pt;">Connect with Mindy on LinkedIn: <a href= "https://www.linkedin.com/in/mindyspigel">https://www.linkedin.com/in/mindyspigel</a></span></p> <p><span style="font-size: 12pt;">Learn more about Mindy's work: <a href= "https://mindyspigel.com">https://mindyspigel.com</a></span></p> <p><span style="font-size: 12pt;">Get Mindy's book, "There's a Snake on my Heads!": <a href= "https://mindyspigel.com/https://www.amazon.com/dp/B0B92L1MKN">https://mindyspigel.com/https://www.amazon.com/dp/B0B92L1MKN</a></span></p> <p><span style="font-size: 12pt;">Visit Mo-Ments of Experience's website: <a href= "http://www.mo-mentsofexperience.com/">www.mo-mentsofexperience.com</a></span></p> <p><span style="font-size: 12pt;">Subscribe to Mo-Ments of Experience on YouTube! <a href= "https://youtube.com/@mo-mentsofexperience?si=IZAB036xX1mmrn2C">https://youtube.com/@mo-mentsofexperience?si=IZAB036xX1mmrn2C</a></span></p> <p><span style="font-size: 12pt;">Follow PeopleForward Network on LinkedIn: <a href= "https://www.linkedin.com/company/peopleforward-network">https://www.linkedin.com/company/peopleforward-network</a></span></p> <p><span style="font-size: 12pt;">Learn more about PeopleForward Network: <a href= "https://peopleforwardnetwork.com">https://peopleforwardnetwork.com</a></span></p> <p> </p> <p><span style="font-size: 12pt;">Key Takeaways:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Fear changes how people hear information.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Patient experience starts with employee experience.</span></li> <li style="font-size: 12pt;"><span style= "font-size: 12pt;">Frontline teams hold powerful solutions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">People need safety before engagement.</span></li> <li style="font-size: 12pt;"><span style= "font-size: 12pt;">Uncertainty can become an empowering blank canvas.</span></li> </ul>
50 total episodes available
Recent guests on Mo-ments of Experience
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Steve White
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Paula Allen
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Eva Minkoff
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Todd Irwin
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Glenn
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Tiffany Gibson
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This podcast updates weekly.
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This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Information about guest appearances is not available.
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