A podcast from the tech team at Moonpig. We'll focus on technology, and how we support our business - from design, implementation, delivery and career growth perspectives.
Engineering Empathy: Why Great Software Starts with People
In this episode of the Moonpig Tech Podcast, Leon and Ariella are joined by VP of Engineering Shaun to explore engineering empathy — what it means, why it matters, and how it shapes the way engineers build products and work together.
The conversation goes beyond writing good code, looking at the importance of understanding customers, appreciating the constraints and perspectives of teammates, and remembering that the systems we build will be maintained by other people long after the original work is done.
They also discuss how empathy helps create trust and psychological safety, making it easier for teams to challenge ideas, surface problems early, have difficult conversations, and ultimately make better decisions. Along the way, they touch on pairing and mobbing, mentoring apprentices, communities of practice, and why building relationships can be every bit as important as technical expertise.
4 Sept 2026
Meet Helix: Automating Dependency Upgrades with AI
In this episode of the Moonpig Tech Podcast, Richard and new co-host Anj sit down with senior engineer Graham to hear how a frustrating, repetitive engineering task turned into Helix, an AI-powered tool for automating dependency upgrades at scale.
Graham shares how the idea grew from a learning and development project into a Slack-based agentic workflow capable of identifying outdated dependencies, orchestrating upgrades across multiple repositories, and creating pull requests for engineers to review. With 205 pull requests created and 201 already merged, the results show how AI can take on developer toil without taking humans out of the loop.
They also explore Helix's "Scout and Swarm" approach, the importance of visibility and traceability in AI-generated changes, and what it could mean to move dependency management from a reactive chore to a proactive, largely automated process.
7 Nov 2025
Episode 36: Ditch the Meeting? Rethinking Communication with Async at Moonpig
Are meetings really the best way to get things done? Senior engineer Ash Grennan joins Leon and Rob to unpack the benefits of asynchronous communication—from inclusive practices to preventing burnout. Hear how Moonpig teams are balancing speed, depth, and autonomy, leveraging AI tools and structured workflows to communicate better and think deeper. Whether you're battling calendar overload or just looking to make your standups smarter, this episode is for you.
Who has been a guest on Moonpig Technology Podcast
Names identified in recent episode analyses. Showing up to five guests.
Ben
Daniel Jeyes
Jake Smith
Reach and audience
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Spotify
4.5 / 5
8 ratings
Podcast Authority Score: 32 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
37
Social presence
0
YouTube
0
Engagement
67
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