The MRX Lab from FlexMR explores new and novel conversations from the fringes of the market research & consumer insights industry in 10 minutes or less.
MRX Lab
Claim This Podcastby FlexMR
5.0(3 reviews)
78 episodes
Updated Bi-weekly
Accepts GuestsHas SponsorsLocation 🇬🇧
33
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality39
Social0
YouTube0
Engagement68
Podcast Overview
The MRX Lab from FlexMR explores new and novel conversations from the fringes of the market research & consumer insights industry in 10 minutes or less.
Language
🇺🇲
Publishing Since
1/31/2020
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33
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality39
Social0
YouTube0
Engagement68
6
Excellent Areas
2
Good Performance
11
Growth Opportunities
excellent
Episode Length
25 minutes
Performing excellently!
good
Show Notes Quality
3.0/5
Recommendations available
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poor
Publishing Consistency
Every 30 days
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Recent Episodes
July 15, 2026
#78 - Leadership and Culture for High Performance Insight Teams
<p>Leadership coach and former insight practitioner, Rachel Fraser, joins Paul to explore the cultural and behavioural foundations of Customer Salience. Drawing on her experience across coaching and leadership development, Rachel argues that the effectiveness of insight depends less on the quality of outputs and more on the mindset, influence and commercial awareness of the teams delivering them.</p><p>The episode centres on the shift from delivering insight to building capacity for adaptive influence, where practitioners must move beyond certainty and hierarchy to navigate ambiguity, hold multiple perspectives and shape decisions across the organisation. Through practical examples, she highlights the importance of coaching over training, action over theory, and confidence built through doing, not knowing. The conversation also unpacks the role of commercial thinking, emphasising that insight teams must understand stakeholder priorities—margin, risk, growth—and translate customer needs into that language to become trusted advisors.</p><p>---</p><p>Presented by: Paul Hudson, CEO @ FlexMR</p><p>Featuring: Rachel Fraser, Leadership Coach</p><p>For more info on FlexMR, visit <a href="https://www.flexmr.net/" target="_blank" rel="ugc noopener noreferrer">www.flexmr.net</a></p><p>Or connect via <a href="https://www.linkedin.com/company/flexmr" target="_blank" rel="ugc noopener noreferrer">LinkedIn</a> / <a href="https://twitter.com/_FlexMR" target="_blank" rel="ugc noopener noreferrer">X</a> / <a href="https://www.facebook.com/flexmr/" target="_blank" rel="ugc noopener noreferrer">Facebook</a></p>
June 30, 2026
#77 - Data, Insight and Commercial Centres of Excellence
<p>Insight is a dialogue. That's the key takeaway from this in-depth conversation with Simon Tregidgo, Strategy Lead for Trade & Services at Kingfisher. Drawing on experience across insight, strategy and commercial functions, Simon explains how to embed knowledge and habits within an organisation and why a diverse stakeholder approach is vital to growth.The episode centres on Kingfisher's Centres of Excellence, designed to support knowledge sharing, best practice and innovation by connecting banners and markets. Throughout the conversation, Simon highlights the importance of in-person workshops, honest (and sometimes vulnerable) conversations about knowledge, plus how to overcome the tension between project delivery and the ongoing nature of customer and commercial evolution. </p><p>---</p><p>Presented by: Paul Hudson, CEO @ FlexMR</p><p>Featuring: Simon Tregidgo, Strategy Lead: Trade & Services at Kingfisher</p><p>For more info on FlexMR, visit <a href="https://www.flexmr.net/" target="_blank" rel="ugc noopener noreferrer">www.flexmr.net</a></p><p>Or connect via <a href="https://www.linkedin.com/company/flexmr" target="_blank" rel="ugc noopener noreferrer">LinkedIn</a> / <a href="https://twitter.com/_FlexMR" target="_blank" rel="ugc noopener noreferrer">X</a> / <a href="https://www.facebook.com/flexmr/" target="_blank" rel="ugc noopener noreferrer">Facebook</a></p>
May 27, 2026
#75 - How Memorable Marketing Strategies Can Build Customer Centricity
<p>Do you actively brand your insight projects? This month, we invite you to consider how the implementation of marketing strategies can reach decision-makers and leave a lasting impression, resulting in an increase in Customer Centricity within your organisation.</p><p><br></p><p>In our latest episode, Rupesh Patel joins Paul to discuss the importance of remaining top of mind for business questions and share tips on how insights can be promoted memorably. Over the course of 30 minutes, the pair touch on competitive internal promotion strategies, the application of marketing academia and more.</p><p><br></p><p>---</p><p>Presented by: Paul Hudson, CEO @ FlexMR</p><p>Featuring: Rupesh Patel, Head of Insights (Large Tech Brand)</p><p>For more info on FlexMR, visit <a href="https://www.flexmr.net/" target="_blank" rel="ugc noopener noreferrer">www.flexmr.net</a></p><p>Or connect via <a href="https://www.linkedin.com/company/flexmr" target="_blank" rel="ugc noopener noreferrer">LinkedIn</a> / <a href="https://twitter.com/_FlexMR" target="_blank" rel="ugc noopener noreferrer">X</a> / <a href="https://www.facebook.com/flexmr/" target="_blank" rel="ugc noopener noreferrer">Facebook</a></p>
78 total episodes available
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Frequently asked questions
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- What is MRX Lab?
- How often does this podcast release new episodes?
This podcast updates bi-weekly.
- Where can I listen to this podcast?
This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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