Join Dr Richard Dune, and COO, Lewis Normoyle, as they share how MTG evolved from a healthcare recruitment agency into a leader in compliance solutions.

MTG Presents: Navigating Health and Social Care Compliance
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Podcast Overview
Join Dr Richard Dune, and COO, Lewis Normoyle, as they share how MTG evolved from a healthcare recruitment agency into a leader in compliance solutions.
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Publishing Since
11/15/2024
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Recent Episodes

June 25, 2026
How to Build a Safer Train the Trainer System
In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle revisit their recent Train the Trainer webinar and explore a question many health and social care providers are now facing: “How do we know our internal trainers are actually safe to train others?” They unpack why subject knowledge alone is not enough, why Train the Trainer should never be treated as a tick-box exercise, and why organisations need a proper trainer competency system, not just a list of experienced staff who have been asked to deliver training. Together, they discuss the journey from subject matter expert to safe trainer, including trainer registers, training needs analysis, micro-teach assessments, trainer drift, refresher training, quality assurance, and the importance of authorising trainers properly. Listeners will learn: Why confidence and competence are not the same thing How to decide who should and should not train internally Why micro-teach is a key part of trainer authorisation How to avoid trainer drift and outdated delivery Why quality assurance should be built into the system, not added at the end What registered managers can do first to improve their Train the Trainer approach Whether you are a registered manager, quality lead, training manager, or provider director, this episode will help you move beyond informal internal training and build a safer, more structured Train the Trainer system that stands up to scrutiny.

April 20, 2026
Beyond the Certificate: How Train the Trainer Really Works
In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle explore one of the most widely used but often misunderstood workforce development models: Train the Trainer. As organisations across health and social care, education, and corporate environments look for scalable ways to build internal capability, Train the Trainer is frequently presented as a solution to reduce costs, increase control, and strengthen internal expertise. However, many providers underestimate the governance, structure and quality assurance required for the model to work effectively. This episode examines where Train the Trainer can genuinely add value, including building internal capacity, improving consistency in training delivery, and supporting long-term workforce development. It also highlights the key risks, from “cascade dilution” and variable trainer competence to weak quality assurance, poor oversight, and the false sense of compliance that can arise when organisations rely on certificates rather than evidence of effectiveness. Most importantly, the discussion outlines what good Train the Trainer governance should look like, including defined trainer scope, observed delivery, structured quality assurance processes, and clear alignment between training activity, organisational policy, and regulatory expectations. If you are responsible for workforce development, compliance, or organisational learning, this conversation will help you think more clearly about Train the Trainer as a system that must be governed properly to deliver safe, consistent and defensible outcomes. Is your organisation building genuine internal capability, or relying on a certificate without the structure to support it? #ComplyPlusPresents #TrainTheTrainer #WorkforceDevelopment #Governance #HealthAndSocialCare #LearningAndDevelopment #Compliance #QualityAssurance

March 20, 2026
AI in Health & Social Care Training: Hype vs Reality
In this episode of ComplyPlus™ Presents, Dr Richard Dune and Lewis Normoyle explore one of the most talked-about topics in health and social care today: artificial intelligence. As AI becomes more prominent in discussions around governance, compliance, workforce development and digital transformation, many providers are asking what it can actually do and whether they need it in their systems. This episode looks at where AI can genuinely add value, including learning support, training analytics, content development and decision support. It also highlights the key risks, from data protection breaches and inaccurate outputs to poor digital literacy, over-reliance on automation and the false belief that AI can fix culture or compliance on its own. Most importantly, the discussion sets out what safe, ethical and practical AI adoption should look like in health and social care, with strong human oversight, verified evidence sources, clear input controls and governance-first thinking. If you are a decision-maker in health and social care, this conversation will help you think more clearly about AI as a tool to support practice, not to replace professional judgement. Is your organisation using AI to strengthen governance, or adding risk under the label of innovation? #ComplyPlusPresents #ArtificialIntelligence #HealthAndSocialCare #DigitalTransformation #Governance #WorkforceDevelopment #AIinHealthcare #Compliance
39 total episodes available
Recent guests on MTG Presents: Navigating Health and Social Care Compliance
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Dr Richard Dune
Guest
Lewis Normoyle
Guest
Lily Samuels
Guest
Abby Mango
Guest
Elsie Rodas
Guest
Raymond Ruzvidzo
Guest
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- What is MTG Presents: Navigating Health and Social Care Compliance?
- How often does this podcast release new episodes?
This podcast updates weekly.
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This podcast is available on 6 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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