A podcast featuring the untold stories and expert insights, the pros and cons, the celebrations and struggles, of the multi-family property management industry. This show's mission is to share the experiences of our industry leaders by taking a deep dive into this dynamic field.
Ep. 55 | From Restaurant Rush to Resident Impact: Building a Career with Purpose in Affordable Housing
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Angie Hug, Executive Vice President of Property Management at Pivotal Housing Partners, for an inspiring conversation about purpose-driven leadership, affordable housing, and building high-performing teams that never lose sight of the people they serve. Listen in to hear Angie:
Share how an unexpected transition from the restaurant industry led to a 30-year career in multifamily housing—and why she believes affordable housing offers one of the most meaningful, purpose-driven career paths available, with incredible opportunities for growth and impact.
Break down her leadership philosophy of developing people before processes, including creating career pathways, celebrating team wins, embracing accountability, and removing roadblocks so leaders can focus on empowering their teams instead of simply completing tasks.
Reflect on the future of affordable housing through thoughtful centralization, stronger resident relationships, and a moving story that reminds us why this work matters—helping families find stability, opportunity, and a place they can truly call home.
9 Jul 2026
Ep. 54 | AI Can't Replace Compassion: Keeping People at the Heart of Affordable Housing
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Chris Clemons, an affordable housing leader with nearly two decades of experience, for an inspiring conversation about purpose-driven leadership, cross-functional collaboration, and keeping the human side of affordable housing at the center of every decision. Listen in to hear Chris:
Share how helping a struggling family secure affordable housing during the Great Recession inspired his career, and why educating both residents and teams has remained central to his mission of serving people beyond policies and procedures
Break down the importance of cross-department collaboration, preparing teams for evolving compliance requirements like HOTMA, and using AI as a tool to improve efficiency while ensuring human judgment, empathy, and thoughtful decision-making remain at the forefront
Reflect on why purpose, patience, and genuine care for residents and team members are the foundation of successful affordable housing, sharing powerful stories about building trust, supporting communities through difficult challenges, and creating lasting impact by never losing sight of the families who depend on a safe place to call home
18 Jun 2026
Ep. 53 | More Than Checking a Box: Rethinking Resident Services in Affordable Housing
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Rachel Spakes, Affordable Housing Programs Coordinator, leadership coach, and self-described “Department of One,” for an inspiring conversation about human-centered leadership, resident services, and supporting the people behind affordable housing. Listen in to hear Rachel:
Share her unconventional journey from education and teaching in Japan to creating a first-of-its-kind role in affordable housing, where she helps more than 100 properties navigate resident service requirements while building meaningful support systems for on-site teams.
Reflect on how the challenges of COVID transformed her focus from compliance alone to employee wellness, leading her to develop trainings, connection initiatives, and practical tools that help property managers navigate stress, isolation, and the realities of multifamily operations.
Break down why human connection remains irreplaceable in affordable housing, her vision for more flexible and impactful resident service programs, and how empowering managers ultimately creates stronger outcomes for both residents and communities.
Who has been a guest on Multi-Family Grit
Names identified in recent episode analyses. Showing up to five guests.
Mitzi Hoag
Cristy Abud
Ryan Calhoun
Chasity Sadowy
Donald Davidoff
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
3 ratings
Spotify
5.0 / 5
2 ratings
Podcast Authority Score: 40 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
67
Social presence
0
YouTube
0
Engagement
32
Host of Multi-Family Grit?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
