Every brand talks about service — but what happens when you ghost your own guests? My Ghosted Guest is where hospitality meets hard truth. Hosted by Gabriel Ryan and Brady Lowe, we call out the invisible moments that cost you customers, revenue, and reputation — and show you how to turn them into your biggest wins. From restaurants and boutique hotels to online stores and luxury brands, if you’ve got a storefront (physical or digital) and you’re not answering your guests, you’re on the clock. This isn’t theory. It’s part confession, part roast, part playbook — with a healthy dose of hospitality heart. Sometimes we fix it. Sometimes we name names. Because every bad engagement can be a great comeback. 🚀 Ready to make your guests feel seen? Subscribe now and never ghost a guest again.
Sell by Chat: The Money You're Leaving in Your DMs
🎁 The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → (https://youtu.be/xiyShLAbWS0)https://youtu.be/xiyShLAbWS0 (https://youtu.be/xiyShLAbWS0)
If you've got 5,000+ followers and you're not Selling by Chat, you're leaving real money on the table.
In this episode, Brady and Gabriel break down exactly how engagement turns into revenue — without sounding salesy, slimy, or like every other DM in the inbox.
You'll learn: → Why engagement is what gets people to the stadium (and Sell by Chat is the game) → Brady's Compliment Ladder for outbound conversations that actually get replies → Gabriel's Hook → Hold → Help → Handoff framework from Hooked to Booked → The 3 questions that qualify any prospect: Can I help them? Is this a now thing? Can they afford it? → Why a 42% booking rate starts with one simple yes/no question
Whether you run a winery, a restaurant, an event venue, or a chef-driven concept — your DMs are a sales floor. This episode shows you how to work it.
Connect with us:
📲 Brady on IG → (https://www.instagram.com/direct/t/103536321040823/)https://www.instagram.com/direct/t/103536321040823/ (https://www.instagram.com/direct/t/103536321040823/)
📲 Gabriel on IG → (https://www.instagram.com/direct/t/107791613950157/)https://www.instagram.com/direct/t/107791613950157/ (https://www.instagram.com/direct/t/107791613950157/)
Slide in. Tell us your biggest engagement question. We actually answer.
23 Apr 2026
Why Your Leads Aren't the Problem
The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0
Your leads aren't weak.
Your offer is. In this episode, Brady and Gabriel break down the "Hell Yes Hand Raiser" — the high-value content offer that turns scrolling strangers into booked-out regulars. They workshop a real example: how a Michelin-trained tapas bar could fill 15 bar seats every Tuesday night for the next three months without discounting a single dish. You'll learn the Hook → Hold → Help → Handoff framework, why "free" beats "50% off" every time, and how to design an offer worth remarking about (Seth Godin would approve). If you're running happy hour the way everyone else does, you're leaving money — and loyal patrons — on the table.
Connect with us:
Brady on IG → https://www.instagram.com/direct/t/103536321040823
Gabriel on IG → https://www.instagram.com/direct/t/107791613950157
16 Apr 2026
Skills Get You In. Systems Keep You in the Game.
The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → (https://youtu.be/xiyShLAbWS0)https://youtu.be/xiyShLAbWS0 (https://youtu.be/xiyShLAbWS0)
You've got the skills. You've got the passion. But if the business stops the second you walk out — you're not an owner. You're the product. Brady and Gabriel break down why hospitality entrepreneurs get stuck in the grind, why most "strategies" are just printed MapQuest directions, and the three-part system (target → launch → feedback) that actually gets you to the business you want to run. No fluff. Just the GPS you've been missing.
Connect with us:
Brady on IG - (https://www.instagram.com/direct/t/103536321040823/)https://www.instagram.com/direct/t/103536321040823/ (https://www.instagram.com/direct/t/103536321040823/)
Gabriel on IG - (https://www.instagram.com/direct/t/107791613950157/)https://www.instagram.com/direct/t/107791613950157/ (https://www.instagram.com/direct/t/107791613950157/)
Contact My Ghosted Guest
Guest appearances
Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Host of My Ghosted Guest?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
