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Navigating DSO Innovation

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by TrueLark's Eric Weeden & Liz Strikwerda

5.0(3 reviews)

8 episodes

Updated Weekly

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Podcast Overview

Navigating DSO Innovation: The TrueLark AI podcast dives into the future of dentistry! Join us as we talk about the opportunities and challenges in the industry with a focus on how technology is changing the game for Dental Service Organizations (DSOs) and multi-practice groups. In each episode, we dissect the latest advancements in practice management, patient communication, and other innovations. Our mission? To equip you with the knowledge and strategies to streamline operations, scale your business, and ultimately, deliver legendary patient care. Your fearless guides: - Eric Weeden: A seasoned sales leader and team builder with a laser focus on growth, Eric unlocks the power of tech for DSOs. - Liz Strikwerda: A dental marketing maven with a passion for storytelling, Liz translates tech complexities into actionable insights. Together, Eric and Liz bring decades of experience in technology, marketing, and sales to the table. Join us as we navigate the intersection of dentistry and technology!

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Publishing Since

4/16/2024

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Recent Episodes

June 11, 2024

DSO Disruptor: The Dental Tech Investor's Playbook

In this episode of Navigating DSO Innovation, Eric Weeden and Liz Strikwerda welcome Dr. Jeremy Krell, a general dentist and seasoned investor with a robust business background. Dr. Krell shares his extensive experience in the dental industry, having raised funds, generated returns, and led strategic innovations at numerous companies. He is currently the managing partner at Revere Partners, the first and only venture capital fund focused on dental technology. Key Discussion Points: <ul> <li> Introduction to Dr. Jeremy Krell: <ul> <li>General dentist with a strong business background.</li> <li>Experience raising funds and generating returns at 10 companies.</li> <li>Involvement in strategic innovation at Oscar Health, Quip, and Barchester Bay Group.</li> </ul> </li> <li> Overview of Revere Partners: <ul> <li>The first venture capital fund focused on dental technology.</li> <li>Over four years of operation with 41 investments.</li> <li>High performance with a 25-35% internal rate of return.</li> <li>Comprehensive support for portfolio companies, including fundraising, regulatory, and scaling support.</li> </ul> </li> <li> Strategic Support and Resources for Portfolio Companies: <ul> <li>Programs to support key risk areas: fundraising, regulatory processes, scaling, and exiting.</li> <li>Internal divisions focusing on business operations, investment, fundraising, and consultative support.</li> </ul> </li> <li> Comprehensive Tech Stack Evaluations: <ul> <li>Multi-stage process to help DSOs find the best technology solutions for their practice models.</li> <li>Focus on understanding current tech stacks, performance measurement, and implementation.</li> </ul> </li> <li> M&A Landscape in the Dental Industry: <ul> <li>Current trends in consolidation of dental practices and technology companies.</li> <li>Continued growth in the dental technology space with increasing investor interest.</li> </ul> </li> <li> Hot Categories in Dental Technology: <ul> <li>Workforce management, recruitment, and attrition solutions.</li> <li>Revenue cycle management and automation.</li> <li>Interoperability and compliance with new regulations.</li> <li>Oral systemic health integration.</li> </ul> </li> </ul> Key Takeaways: <ul> <li>Dr. Krell emphasizes the importance of strategic support and a comprehensive understanding of tech stacks for dental practices.</li> <li>Revere Partners is positioning itself to capitalize on the growing M&A trends in the dental industry.</li> <li>Innovative solutions in workforce management, revenue cycle management, and interoperability are key areas of focus for Revere Partners.</li> </ul> Contact Information: <ul> <li>Guest Contact: Jeremy Krell <a rel="noreferrer">jeremy@reverepartnersvc.com</a></li> <li>Podcast Hosts: Eric Weeden and Liz Strikwerda</li> <li>Interested in investing or learning more about Revere Partners? Reach out to Dr. Jeremy Krell via email: <a rel="noreferrer">jeremy@reverepartnersvc.com</a></li> </ul>

June 5, 2024

Culture Champions & Talent Magnets: Measuring DSO Excellence

In this episode, we explore the intersection of culture and strategy within Dental Support Organizations (DSOs). Eric Pastan, an experienced leader in the dental industry and Director at Skytale Group, joins us to share his insights on recruiting, retaining, and managing human capital effectively. Key Discussion Points: <ol> <li> Importance of Culture in DSOs: <ul> <li>Eric emphasizes that culture is paramount in driving organizational success.</li> <li>Peter Drucker’s famous quote, "Culture eats strategy for breakfast," sets the tone for the discussion.</li> </ul> </li> <li> Recruiting and Retaining Talent: <ul> <li>Eric shares strategies for ensuring that everyone within the organization feels valued and understands how their success is measured.</li> <li>The balance between individual contributions and overarching organizational goals.</li> </ul> </li> <li> Measuring Culture: <ul> <li>Exploring specific KPIs that help measure and maintain a positive organizational culture.</li> <li>The significance of two-way accountability between owners and employees.</li> </ul> </li> <li> Growth and Scaling: <ul> <li>Eric’s journey with Dr. Dental from a single office to 45 practices.</li> <li>The shift from micromanagement to enabling employees as a key factor in scaling.</li> </ul> </li> <li> Blending Cultures in M&A: <ul> <li>Challenges and strategies in merging cultures during acquisitions.</li> <li>Importance of maintaining valuable KPIs from both the acquiring and acquired organizations.</li> </ul> </li> <li> Future of DSOs: <ul> <li>Eric’s perspective on the future trends in the DSO space, including M&A and de novo growth.</li> <li>Emphasis on growth with intent rather than growth for growth's sake.</li> </ul> </li> </ol> <h4>Notable Quotes:</h4> <ul> <li>"People are the most important aspect of your business. Enabling people is the key to success."</li> <li>"Culture is developed through trust and meaningful relationships, measured by KPIs."</li> <li>"Reducing friction between non-consequential work and focusing on patient relationships is essential for success."</li> </ul> Listen to this insightful conversation on how DSOs can cultivate a thriving culture and attract top talent to drive organizational excellence. Available now on all major podcast platforms. Eric Pastan <ul> <li>Email: <a target="_new" rel="noreferrer">Eric.Pastan@SkytaleGroup.com</a></li> <li>Website: <a href="https://skytalegroup.com" target="_new" rel="noreferrer">Skytale Group</a></li> </ul> Subscribe to Navigating DSO Innovation: The TrueLark AI Show for more episodes featuring industry leaders and experts sharing their knowledge on the latest trends and innovations in the DSO space.

May 29, 2024

From Insight to Impact: How BPK Tech is Reshaping DSO Operations

In this episode of Navigating DSO Innovation, hosts Eric Weeden and Liz Strikwerda welcome Rajeev Bhatia, CEO of BPK Tech. Rajeev dicusses how he and his team are building a software business in the dental industry, drawing from his experiences and challenges, including his wife's influence as a dentist. We explore the evolution of dental tech, the importance of data access, and the role of AI in transforming the industry. Rajeev highlights insurance verification automation and revenue cycle management. He also emphasizes the need for DSOs to adopt new technologies and the potential impact of AI in the next five years.

8 total episodes available

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What is Navigating DSO Innovation?: Navigating DSO Innovation: The TrueLark AI podcast dives into the future of dentistry! Join us as we talk about the opportunities and challenges in the industry with a focus on how technology is changing the game for Dental Service Organizations (DSOs) and multi-practice groups.

In each episode, we dissect the latest advancements in practice management, patient communication, and other innovations. Our mission? To equip you with the knowledge and strategies to streamline operations, scale your business, and ultimately, deliver legendary patient care.

Your fearless guides:

Eric Weeden: A seasoned sales leader and team builder with a laser focus on growth, Eric unlocks the power of tech for DSOs.

Liz Strikwerda: A dental marketing maven with a passion for storytelling, Liz translates tech complexities into actionable insights.

Together, Eric and Liz bring decades of experience in technology, marketing, and sales to the table. Join us as we navigate the intersection of dentistry and technology!
How often does this podcast release new episodes?: This podcast updates weekly.
Where can I listen to this podcast?: This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Information about guest appearances is not available.

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