Never Mind the Pain Points, hosted by Clarasys, is a podcast dedicated to all the current challenges businesses are facing. Each episode is hosted by a Clarasys employee, that has deep expertise in the subject matter of each episode. The hosts are joined by a variety of fantastic, interesting and knowledgable guests from the world of business and together they discuss pain points that organisations face and what you can do to overcome them!
Whether you are a part of an organisation that face these problems and are looking for ways to overcome them or you just have a strong interest in knowing more about the topics covered, then this is the podcast for you!
In this conversation, Clarasys consultant Ellen Brownings sits down with Informa’s Head of Workplace Colleague Experience, Sheena Vadher, to unpack how Informa has transformed offices across London, Dubai, Istanbul, Singapore and Mumbai into truly people‑first spaces.
Rather than treating office moves as a purely logistical, “bricks and mortar” exercise, Informa and Clarasys focused on the colleague experience from day one – involving people early, listening to their concerns, and designing spaces and technology around how they really work.
From flexible “orbits” and collaboration zones to escape pods and tech‑enabled meeting rooms that “just work”, the programme set out to create workplaces that are both human‑led and technology‑enabled.
Ellen and Sheena explore how they navigated cultural nuances across global locations, brought multiple internal teams and rep groups together, and measured impact with standout results – including 94% of colleagues feeling move‑ready and 100% feeling tech‑ready on day one in Dubai and Istanbul.
They also share practical tips for anyone planning an office move or wider workplace transformation, and reflect on what it takes to build a partnership that feels like one team working towards a shared goal.
To watch this podcast, or read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/how-informa-delivered-people-first-office-moves
8 Jul 2026
Streams, Screens and Subscriptions: Who’s really winning in the world of entertainment media?
In this episode of Clarasys podcast, Head of People and Change, Sophie Brazell-Ng sits down with Tom Hart, Customer Lifecycle and Subscriptions lead, to explore what’s really happening in the world of media and entertainment subscriptions in 2026.
From the promise of all-you-can-watch streaming to today’s reality of platform overload, rising consumer frustration and fragmented viewing experiences, they unpack why the subscription economy increasingly feels chaotic for both audiences and providers.
Together, they discuss how changing customer expectations are pushing streaming services towards more flexible, usage-based models, and why the battle for attention is no longer just about content libraries, but about curation, convenience and value.
The conversation also examines the growing role of personalisation, advertising and customer data in shaping what people watch, what they buy and how platforms monetise engagement.
Looking ahead, Sophie and Tom explore what AI could mean for the future of subscriptions, from smarter discovery and content recommendations to AI agents that may eventually help consumers manage services, spending and access across multiple platforms.
It’s a wide-ranging discussion on streaming, subscriptions and customer experience, with practical insight into where the market may be heading next.
Listen here or visit our website for the transcript: https://clarasys.com/insights/thinking/streams-screens-and-subscriptions-whos-really-winning-in-the-world-of-entertainment-media-podcast
5 Feb 2026
AI in action: Practical lessons on adoption and opportunity from Sage
In this episode of Clarasys podcast, Principal Consultant and AI Lead Sarah Rigby sits down with Mahbub Gani, Principal Data Scientist at Sage, to explore how one of the world’s leading software companies is harnessing AI to drive business value, transform customer experience, and stay ahead in a rapidly evolving landscape.
From Sage’s journey with classical machine learning to the latest advances in generative and agentic AI, Mahbub shares practical lessons on cutting through the hype, designing for scale, and building a culture that embraces change. Discover how Sage balances experimentation with robust delivery, manages the surprises that come with innovation, and ensures high adoption rates across teams. You’ll also hear candid advice for organisations at the start of their AI journey, including why slowing down and thoughtful strategy matter more than ever.
Whether you’re curious about the business impact of AI, looking for tips on driving adoption, or want to understand the future of agentic AI, this episode is packed with actionable insights and honest reflections from the front lines of enterprise AI.
Listen here or visit our website for the transcript: https://clarasys.com/insights/thinking/podcast/ai-in-action-practical-lessons-on-adoption-and-opportunity-from-sage
Reach and audience
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Apple Podcasts (US)
5.0 / 5
1 ratings
Spotify
5.0 / 5
2 ratings
Podcast Authority Score: 36 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
59
Social presence
0
YouTube
0
Engagement
32
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