Want to grow your practice and attract more new patients with actionable, proven strategies?
New Patients Now, hosted by Flint Geier, is the go-to podcast for private practice owners, doctors, and team leaders seeking no-nonsense insights and practical guidance. Built on nearly 30 years of success from the Scheduling Institute, soon to be the New Patient Institute, it delivers advice you can apply immediately.
Each episode uncovers what’s truly driving growth in the most successful practices, and more importantly, how you can implement those strategies in your own office. From team training and marketing to patient experience and leadership, you’ll gain clear, actionable steps to help your practice thrive.
Ready to find out exactly where your practice stands? Take the 5-Star Challenge at www.5starchallenge.com to identify your hidden growth opportunities.
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Unless you enjoy hearing patients say no to treatment, there are five words you and your team need to stop saying. Could the words you use every day be costing your practice new patients and treatment opportunities?
In this episode of New Patients Now, Flint Geier reveals five words you should never say to a patient and what to say instead to build trust, communicate more confidently, and help more patients say yes to treatment.
You'll hear:
The one word that can shut down a new-patient conversation
Why certain words weaken your treatment recommendations
How overexplaining can overwhelm patients and cost you opportunities
Simple ways to communicate more clearly and confidently
24 Sept 2026
How to Build a Practice Worth Talking About
What if your best source of new patients isn’t another marketing campaign, but creating an experience people want to talk about? Sara Wentzel shares how John Fornetti Dental Center welcomed 87 new patients in one month—all through word of mouth.
You’ll learn:
How to create an experience patients want to talk about
The small details that turn patients into referrers
How to build a culture that drives growth through word of mouth
3 Sept 2026
How Dr. Bill Dorfman Turned Opportunity Into a $1.3 Billion Business
Bill Dorfman has built one of the most remarkable careers in dentistry, helping build Discus Dental into a business with more than $1.3 billion in sales.
In this episode of New Patients Now, Dr. Bill sits down with Flint to share the decisions, opportunities, and lessons that took him far beyond the operatory.
From the smartest business deal he ever made to what he learned from some of Beverly Hills’ most successful dentists, Dr. Bill reveals the thinking behind his extraordinary career. If you own a private practice, this conversation will challenge you to think bigger about the opportunities in front of you and what you’re capable of building.
Learn More About Bill Dorfman: Instagram:
https://www.instagram.com/drbilldorfman LEAP Foundation: https://leapfoundation.com/ POOOF! Dissolving Teeth Whitening Strips: https://www.pooof.com/ KickBallz Caffeinated Gum: https://kickballz.com/ Ana Sky: instagram.com/anasky
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
4 ratings
Spotify
5.0 / 5
4 ratings
Podcast Authority Score: 24 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
49
Social presence
0
YouTube
0
Engagement
0
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