A Podcast of diverse converstations that cover the LGC client, LCAD and the NJ Ride Call Type
NJ RIDE
Claim This Podcastby Heather Clark
5.0(1 reviews)
7 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
A Podcast of diverse converstations that cover the LGC client, LCAD and the NJ Ride Call Type
Language
🇺🇲
Publishing Since
10/24/2020
1 verified contact email on file for NJ RIDE
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Recent Episodes
November 25, 2020
CPC Call Type
In this episode of New Jersey ride QAPF Brandon reviews the meaning of the CPC call type, the resources and the how to complete a CPC reservation in LCAD. The podcast will help the agent understand the policies and the procedure of the call type to help reduce client escalations.
November 9, 2020
Call Scoring
In this episode of NJ Ride QAPF Brandon reviews the QA form and the weighted measures of each section in the LCAD reservation form and the weighted measures of Call Behaviors. The podcast will help the CSP understand their QA Scores and Get to the 100 Club
November 6, 2020
LGC One Note Guide
PF Alisha joins the Podcast to give me a tour of the LGC One Note Guide. I am truly in awe of all the hard work put into creating and keeping this guide current. Also we may have some laughs. So sit back and enjoy this episode as we chat and understand this awesome service aid.
7 total episodes available
Deep-dive analytics for NJ RIDE
Frequently asked questions
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- What is NJ RIDE?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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