The Microsoft Frontier Partners podcast brings you inside the transformation happening across the partner ecosystem as organizations evolve into the next generation of Frontier Firms. Each episode explores real stories of reinvention—how leaders are rethinking their operating models, reimagining customer value, and embracing AI to push beyond traditional boundaries.
Through candid conversations with innovators across the industry, we uncover the mindsets, capabilities, and breakthroughs shaping an AI‑first future. Whether it’s navigating new business architectures, experimenting with intelligent agents, or scaling modern go‑to‑market motions, this is where today’s frontier builders share how they’re redefining what’s possible.
If you’re ready to understand the forces reshaping the partner landscape—and hear firsthand from the people leading the way—this is your place to explore the edge of what comes next.
Join the conversation on our LinkedIn community at https://aka.ms/AmericasPartnerLinkedIn (https://aka.ms/AmericasPartnerLinkedIn).
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Enterprises Accelerate with AI: Superpowers, CustomerZero, and Copilot for All
How partners will win in 2026: pick one marketable superpower, prove it as customer‑zero, and scale value with agentic AI. Host Fede Pacheco (https://aka.ms/fede) is joined by Alexa Easley (https://www.linkedin.com/in/alexa-easley/) as they share real stories and leadership perspectives—from multiple partner voices to EPS CVP Nina Harding (https://www.linkedin.com/in/nina-harding-microsoft/) and her Leadership Team, Lori Borg (https://www.linkedin.com/in/loriborgleadership/), Tony Surma (https://www.linkedin.com/in/tonysurma/), Heather Deggans (https://www.linkedin.com/in/heatherdeggans/), and Jim Lee (https://www.linkedin.com/in/leejim/). Every conversation explores their perspectives as they share real-world examples of Copilot and agentic AI delivering measurable business impact for thousands of organizations across the Americas Enterprise segment.
In this episode you’ll learn:
How top partners pick one marketable superpower, align it to a measurable outcome, and replicate it.
What acting as customer zero really looks like, with concrete adoption strategies and tangible outcomes
What Enterprise focused partners are learning from leading the AI frontier?
Some questions we ask:
What’s your partner superpower—and which Frontier pillar does your story light up (and why)?
How are you acting as customer zero today, and what measurable outcomes can you point to?
What makes a thriving relationship between partners and their PDMs?
Resources:
Join our Microsoft Americas Partner Community group on Linkedin (https://www.linkedin.com/groups/3468863/)
Watch all the 13 interviews (https://aka.ms/FrontierStories) from this episode
Connect with host Fede Pacheco (https://www.linkedin.com/in/fedepacheco/) on LinkedIn to share your partner success stories
Become a Copilot Power User (https://www.microsoft.com/en-us/microsoft-365-copilot/learn-copilot-today) | Build your practice today (https://microsoftpartners.microsoft.com/abs/gtm/copilot/#build-a-practice)
Case studies covered in this episode:
Best Buy pairs Microsoft Security solutions with Tanium for more visibility and ease (https://www.microsoft.com/en/customers/story/25053-best-buy-microsoft-sentinel?msockid=130c7c9266e36d192db369ff67366c4b)
Cloudforce and Microsoft accelerate AI research at a top organization (https://partner.microsoft.com/en-us/case-studies/cloudforce)
NTT DATA Transforms Its Enterprise with Agentic AI (https://www.microsoft.com/en/customers/story/23654-ntt-data-azure-ai-agent-service)
NRI drives operational excellence with Microsoft 365 (https://nri-na.com/clients/gbp/)
After successful pilot, Reply deploys Copilot wall-to-wall at BPM (https://www.valorem.com/resources/work/2025/mw/from-50-to-1300-users-bpm-m365-copilot-journey/)
Related Microsoft Podcasts:
Hybrid Cloud Partners Podcast (https://thecyberwire.com/podcasts/microsoft-threat-intelligence)
Microsoft Threat Intelligence Podcast (https://thecyberwire.com/podcasts/microsoft-threat-intelligence)
Afternoon Cyber Tea (https://thecyberwire.com/podcasts/afternoon-cyber-tea)
Discover and follow other Microsoft podcasts at microsoft.com/podcasts (https://news.microsoft.com/podcasts/)
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
10 Dec 2025
Top 3 Copilot News Partners Need Now from Microsoft Ignite 2025
This first episode of the rebranded Microsoft Frontier Partners Podcast dives into the biggest AI and Copilot announcements coming out of Ignite 2025, as host Fede Pacheco (https://www.linkedin.com/in/fedepacheco/) and guest Karin Skapski (https://www.linkedin.com/in/karinskapski/), Sr. Partner Solutions Architect, break down what matters most for partners. They explore the launch of Copilot for Business, the debut of Agent 365 for managing AI agents at scale, and WorkIQ, the intelligence layer that deepens Copilot’s contextual understanding. Throughout the episode, partners from across the Frontier Club share their thoughts and excitement on customer adoption, security, real-world AI use cases, and what it means to become a true Frontier firm.
In this episode you’ll learn:
How partners are using Copilot Chat to lead Frontier Transformation
Why monthly active usage is becoming a key success metric for AI adoption
What customer zero looks like inside leading partner organizations
Some questions we ask:
How does Copilot for Business make AI more accessible for smaller organizations?
Why is Agent 365 such an important addition for managing AI agents?
What does WorkIQ add to the Copilot experience for users and developers?
Resources:
Microsoft Ignite 2025 Book of News (https://aka.ms/bookofnews)
Copilot Business Blog | Launch Kit in English (https://aka.ms/M365CopilotBizKit), Spanish (http://aka.ms/M365CopilotBizKitSpanishLATAM), French (https://aka.ms/M365CopilotBizKitFrench)
Agent 365 (https://aka.ms/agent365) | Copilot and agents built to power the Frontier Firm (https://aka.ms/workiq) (including WorkIQ)
Frontier Partner badge (https://aka.ms/frontier-partner?wt.mc_id=aviim9yyhj) | Frontier Distributor designation (https://aka.ms/FrontierDistributorDesignation?wt.mc_id=d8n6zvqy2b)
CPO Nicole Dezen’s Ignite Recap (https://partner.microsoft.com/en-US/blog/article/microsoft-ignite-2025)
RSM Case Study (https://aka.ms/RSMFrontier)
Related Microsoft Podcasts:
Hybrid Cloud Partners (https://aka.ms/hcp)
The Microsoft Threat Intelligence Podcast (https://thecyberwire.com/podcasts/microsoft-threat-intelligence)
Afternoon Cyber Tea (https://thecyberwire.com/podcasts/afternoon-cyber-tea)
Discover and follow other Microsoft podcasts at microsoft.com/podcasts (https://news.microsoft.com/podcasts/)
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
18 Jun 2025
IT Nation Secure 2025: Exclusive Insights from the Cybersecurity Event
FEDE PACHECO and SHIVANI RANGANATHAN report from IT Nation Secure 2025, presenting interviews with ConnectWise leaders and industry experts about AI, Microsoft security strategies, and the MSP community.
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