No Vacancy is the self storage podcast that pulls back the roll-up door on the industry’s most outrageous stories, toughest challenges, and unexpected laughs. Hosted by the team at Access Self Storage, each episode brings together real operators, sharp marketers, and off-the-wall personalities to talk about what really goes on behind the gate code, from crazy tenant tales to hard-won lessons in customer service. It’s raw, unfiltered, and a little irreverent, just like life in storage.
Hosted by: Chris Feild, Brian Russ and Andrew Rockoff
Self-storage law has changed dramatically over the past 40 years, and few people have witnessed that evolution like Scott Zucker. In this episode of No Vacancy, we sit down with one of the industry's most respected attorneys to discuss how self-storage has transformed from a niche real estate asset into one of the strongest sectors in commercial real estate. Scott shares the biggest legal changes he's seen, memorable court cases, common operator misconceptions, and practical advice on everyth...
9 Jul 2026
Marketing, AI & the Independent Advantage with Melissa Stiles, Jessica Johnson and Holly Fiorello
Season 2 kicks off with a powerhouse panel featuring Jessica Johnson, Melissa Stiles, and Holly Fiorello, three of the industry's most respected marketing leaders and advocates. Together, they dive into how AI is reshaping customer search behavior, why independent operators have a unique opportunity to compete, the continued importance of grassroots marketing, influencer strategies, Google Business Profiles, and what today's self-storage customer really expects. The conversation also explores...
2 Jun 2026
Operations, Culture & Chicken Units | Jessie Lamb
This week on No Vacancy, we sit down with Jessie Lamb, one of the most insightful voices in self storage operations and technology today. From HR and call centers to multi-site operations and tech innovation, Jessie breaks down the operational side of self storage that most people never think about… but directly impacts performance every single day. We dive into: Why maintenance and asset management are often the most overlooked part of the businessHow operators can scale smarter with better ...
11 May 2026
Culture, Marketing, and the Truth About Winning | Gary Vaynerchuk
In this episode of No Vacancy, we sit down with Gary Vaynerchuk for a raw, honest conversation about culture, leadership, and the reality of building a business that actually lasts. We dig into what that actually means in the real world: Why most leaders say they care about culture, but don’t live it The truth about empathy in leadership (and whether it can be taught) Why tolerating one toxic employee can quietly destroy an entire company The...
26 Mar 2026
Building a Real Estate Legacy with Daniel Gates
Host Daniel Gates of Gates Realty shares insights on sustaining a family real estate business for over 70 years, detailing its evolution from construction to a cash-flow-driven operation.
3 Mar 2026
Guardrails, Growth & Grocery Store Lessons for Self Storage
Host Trevor G. Smith and industry expert Dale L. Smith explore self-storage growth strategies, revealing how exceptional people-centric service often trumps advanced technology.
Andrew, Brian, and Chris discuss 2026 self-storage trends, including rent-up strategies, smart lock technology, website upgrades, and renter backlash to rate increases.
18 Dec 2025
No Vacancy Holiday Special: Self Storage Stories, Year End Laughs & Christmas Favorites
The "No Vacancy" crew shares end-of-year self-storage stories, holiday marketing ideas, and festive favorites in this special episode.
5 Dec 2025
Tommy Nguyen (StoragePug) on Self-Storage Marketing That Wins: Websites That Rent, Reviews That Convert, and the Pug Playbook
Host Amelia and Tommy Nguyen, founder of StoragePug, discuss self-storage marketing strategies, focusing on website design and rental conversion for operators.
4 Nov 2025
No Vacancy: Episode 5 (Guest Holly Fiorello from Storable)
Host [Host Name] interviews Holly Fiorello, Director of Field Marketing at Storable, exploring her journey and marketing insights within the self-storage industry.
30 Sept 2025
No Vacancy: Episode 4 (Guest James Hatfield from LiveSwitch)
Host [Host Name] interviews James Hatfield of LiveSwitch about transforming self-storage with innovative communication technology.
29 Aug 2025
No Vacancy: Episode 3 (Fundamentals, Summer Fun & a Few Band-Aids)
Host [Host Name] and guest [Guest Name] explore Access Self Storage's 29 Fundamentals, revealing how these principles shape company culture and customer experience through candid summer adventure stories.
28 Jul 2025
No Vacancy: Episode 2 (Revenue Management, MLB All-Star Takes & First Jobs)
Host Jamie Hodari interviews Roland Minaya, Director of Revenue Management at Access Self Storage, about optimizing pricing strategies and balancing occupancy for maximum revenue.
27 Jun 2025
No Vacancy: Self Storage Marketing, Music & Hashbrowns
Directors Brian Russ, Chris Feild, and Andrew Rockoff explore self-storage marketing strategies, including paid ads and SEO, alongside discussions on music and food.
Who has been a guest on No Vacancy
Names identified in recent episode analyses. Showing up to five guests.
Daniel Gates
Tommy Nguyen
Holly Fiorello
James Hatfield
Roland Minaya
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
33
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
3 ratings
Spotify
5.0 / 5
3 ratings
Podcast Authority Score: 31 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
23
Social presence
0
YouTube
63
Engagement
32
Host of No Vacancy?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
