Podcast thumbnail for NODE Podcast

NODE Podcast

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by NODE

90 episodes
Updated Bi-weekly
Accepts GuestsHas SponsorsLocation 🇬🇧
59

Podcast Authority

Beta
FairBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality77
Social0
YouTube76
Engagement27

Podcast Overview

NODE presents debate, interviews, case studies and more on enterprise technology and digital transformation

Language

🇺🇲

Publishing Since

10/10/2022

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59

Podcast Authority

Beta
FairBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality77
Social0
YouTube76
Engagement27
9
Excellent Areas
1
Good Performance
9
Growth Opportunities
excellent
Episode Length
23 minutes
Performing excellently!
good
Publishing Consistency
Every 11 days

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poor
Social Media Reach
No social presence

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Recent Episodes

Episode thumbnail for The future of customer service: More human, thanks to AI

April 28, 2026

The future of customer service: More human, thanks to AI

<p>Contact centres have long been a bottleneck in the relationship between an organisation and its customers. Vital as they are, they have historically often been inefficient, costly, and frustrating for both customers and staff alike. But today we are seeing an AI-powered transformation of the contact centre that is redefining what’s possible.</p><p>And what’s possible is a long way from a simple and cynical reduction in headcount that some may assume.</p><p>Originally founded by “frustrated engineers and contact centre agents” eager to bring about the transformation they wanted to see, UK-based <a href="https://www.omningage.cloud/" target="_blank" rel="noopener noreferer">Omningage </a>is a platform builder at the forefront of helping organisations navigate an AI-flavoured future.</p><p>CTO Ahmad Nizami and CX Director Ajmal Mahmood join us on this episode of the NODE podcast to offer their candid insight into the pitfalls and opportunities of inserting AI into the interface between companies and their customers.</p><p>Working globally across a wide array of companies of all sizes, and across a range of sectors, Ahmad and Ajmal are clear that the secret to success is found in avoiding the hype train and focusing resolutely on improving human experience on both sides of the customer-experience exchange.</p>

Episode thumbnail for Unlocking the power of AIOps with Riverbed's Charbel Khneisser

June 19, 2025

Unlocking the power of AIOps with Riverbed's Charbel Khneisser

Romily Broad interviews Charbel Khneisser of Riverbed about AIOps, discussing how it uses AI to streamline IT operations, offering insights into cost savings and proactive problem-solving through automation.

Episode thumbnail for Card-not-present fraud: Solved?

April 24, 2025

Card-not-present fraud: Solved?

Host [Host Name] interviews Ben Jordan, CEO of Safecypher, about his company's dynamic CVV service that eliminates card-not-present fraud and increases card usage.

90 total episodes available

Recent guests on NODE Podcast

Guests from recent episodes — sign up to see every guest that has ever appeared on this show.

Charbel Khneisser

Guest

Ben Jordan

Guest

Dr Elinor Carmi

Guest

Vadim Vladimirskiy

Guest

Rajiv Shesh

Guest

Anthony Scriffignano

Guest

Jeremy Silver

Guest

Patrick Bangert

Guest

Alan Duncan

Guest

Oscar Nilsson

Guest

Tom Duncalf

Guest

Deep-dive analytics for NODE Podcast

Frequently asked questions

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What is NODE Podcast?

NODE presents debate, interviews, case studies and more on enterprise technology and digital transformation

How often does this podcast release new episodes?

This podcast updates bi-weekly.

Where can I listen to this podcast?

This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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