Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation!
Now Brands Talk
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5.0(26 reviews)
28 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation!
Language
🇺🇲
Publishing Since
10/4/2021
1 verified contact email on file for Now Brands Talk
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Recent Episodes
November 9, 2022
Season 1 Finale: 3 Themes We Learned from 26 Episodes
As we wrap up Season 1 of Now Brands Talk, we reflect on the main patterns that came up, which are empathy, empowerment, and holistic CX.
October 25, 2022
The Relationship Between Sales and Customer Success
Carta’s CRO shares his thoughts on the importance of delivering consistently good CX across the customer journey and why customer success is everyone’s responsibility.
October 11, 2022
The Crossover Between Brand and Customer Experience
<p>The term “customer experience” has become synonymous with “customer support” and this misconception is at the root of most modern CX problems.</p> <p>In today’s episode, Colin Chow, Global Managing Partner at TwentyFirstCenturyBrand, joins us to pick apart the “customer experience” so that companies can understand what they need to do to transcend siloes, align brand and CX, and start delivering the kind of VIP experiences that keep customers coming back for more.</p> <p>Join us as we discuss:</p> <ul><li>Opportunities to represent the brand</li> <li>Creating cross functional leadership teams</li> <li>Misconceptions about customer experience and brand interactions</li> </ul>
28 total episodes available
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Frequently asked questions
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- What is Now Brands Talk?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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