One coughing dog. One sick puppy. One patient moved through the hospital before anyone mentions infectious disease. Sometimes, that’s all it takes to create unnecessary risk for patients and the veterinary team.
In this episode, Ken talks with Dr. Erin Godinez, Medical Director, and Sarah Baumgart, LVT, Clinical Training and Development Manager at Southview Animal Hospital in Minnesota, about recognizing infectious disease risks early and responding before they become bigger problems.
They discuss the warning signs every team member should recognize, when to isolate a patient, why communication between doctors and technicians is critical, and how simple practices like visual cues and keeping sick patients contained can make a big difference. They also explore how good training and clear processes help teams stay prepared without creating unnecessary fear.
Because when it comes to infectious disease, “it’s probably not contagious” isn’t a chance worth taking.
17 Jul 2026
Memory as a Medical Record
Medical records are far more than a legal requirement. They tell the patient's story, support communication across the healthcare team, and help protect both patients and clinicians. In this episode of Pet Peeves, Ken Flamer explores the practice peeve, "Memory as a Medical Record." Joined by NVA Senior GP Mentor Dr. Jodi Long and GP Mentor Dr. Katrina Schimmel, they discuss what separates great medical records from average ones, the most common documentation mistakes, how to balance thoroughness with efficiency, and why documenting client conversations and clinical reasoning is just as important as documenting treatments. Whether you're a veterinarian, technician, or hospital leader, you'll come away with practical tips to improve your documentation, strengthen continuity of care, and ensure the next person reading the chart never has to rely on your memory.
11 Jun 2026
Panic is not a Protocol
Emergencies can walk through the door at any moment, and panic is never a protocol. In this episode, Ken Flamer is joined by Dr. Beth Neuman, NVA's Senior Director of GP Mentorship, and Dr. Ashley Collins, Managing Doctor at Abby Pet Hospital, in Fresno, CA, to discuss how general practices can prepare for high-stress emergency situations.
From RECOVER training and emergency simulations to building muscle memory and creating a whole-hospital response, they share practical strategies to help teams stay calm, communicate effectively, and act with confidence. Whether your practice sees emergencies every day or only a few times a year, this episode highlights the preparation, teamwork, and leadership that turn chaos into coordinated care.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
3 ratings
Spotify
5.0 / 5
4 ratings
Podcast Authority Score: 21 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
29
Social presence
0
YouTube
0
Engagement
32
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