NWFA Real Answers

About NWFA Real Answers

The NWFA's "Real Answers" podcast series features NWFA President & CEO, Stephanie Owen and Chris Zizza, founder of C&R Flooring, Inc., and past Chairman of the Board of the NWFA.

Publisher

National Wood Flooring Association

Category

business · business · business

Language

en

Explicit

No

First episode

23 Dec 2019

Latest episode

19 Oct 2026

Latest episodes

128 episodes in the feed.

1. 

   19 Oct 2026

   NWFA Business Workshop: Transform Your Business This October

   Stephanie Owen and Chris Zizza give a final overview of the upcoming NWFA Business Workshop, taking place October 28 to 29 in St. Charles, MO. It’s not too late to register and join us for an experience that can transform your business. Dive into the business side of the hardwood flooring business, identify the hidden things that are holding you back, and leave with a 90-day action plan built to help you grow. Register now at nwfa.org/nwfa-business-workshop.

2. 

   6 Oct 2026

   Building a Smarter Wood Flooring Business with Brown Oaks Flooring

   NWFA President and CEO Stephanie Owen and Chris Zizza sit down with Ashley and Jeff Do Carmo of Brown Oaks Flooring to talk about their path through the hardwood flooring industry and what it takes to keep a business growing. The Do Carmos share how they run their company with a smart financial mindset, from evaluating efficiency to increasing sales. They also open up about working together as a husband and wife team and point out the places where many contractors are leaving money on the tab...

3. 

   18 Aug 2026

   The Customer's Seat: Chris Zizza on What 50 Grit Flooring Taught Him

   Host Stephanie Owen interviews Chris Zizza and Spencer Shatto about Zizza's customer experience with 50 Grit Flooring and lessons learned for enhancing client service.

Who has been a guest on NWFA Real Answers

Names identified in recent episode analyses. Showing up to five guests.

• Spencer Shatto
• Karen Asprea
• Alex Hamilton
• Matthew Szyszka
• Brandon Dodson

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

4.8 / 5

13 ratings

Spotify

5.0 / 5

3 ratings

Contact NWFA Real Answers

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about NWFA Real Answers