The OITVOIP Partner First Webinar Series is designed to provide thought leadership, vendor spotlights, and education for the MSP Community. In this show, we give our partners and MSPs information on best-in-class technology and business practices that can help them improve operational functionality across the entire range of their business organization. This series features speakers and strategic vendors showcasing the top innovative solutions and concepts in efforts to enable our partners growth and success.
Why Compliance as a Service (CaaS) Matters for MSPs
Is the complexity of compliance getting to you and your clients? This webinar explores the challenges MSPs face in helping their clients manage ever-shifting compliance regulations.
Join Tim Golden, Founder and CEO of Compliance Scorecard, and our Dean Trempelas as they discuss:
- The rapid evolution of compliance rules and how they impact MSPs.
- The most common compliance hurdles businesses face today.
- Why a strategic approach to compliance is crucial for client success.
Discover how Compliance as a Service (CaaS) can empower you to streamline compliance efforts for your clients and turn it from a burden into a competitive advantage.
This webinar will benefit MSPs seeking to:
- Gain a deeper understanding of compliance needs across different industries.
- Learn strategies to effectively manage compliance for their clients.
- Explore how CaaS solutions can add value to their MSP offerings.
Don't miss this opportunity to gain valuable insights and discover how CaaS can help your MSP business thrive!
- Tim Golden: https://www.linkedin.com/in/timothygolden/
- Compliance Scorecard: https://compliancescorecard.com
24 Jan 2024
Prepping For Sale: The Top 5 Mistakes To Avoid When Selling Your MSP To Maximize Your Bank Account
Most MSP owners will sell only one business in their life, and it’s the one they built from the ground up, so avoiding pitfalls and mistakes are key to maximizing their payday to fuel retirement and the next chapter of life.
Join us Wednesday, January 24th at 1:00 pm ET for a new Partner First session featuring Adam Kerrigan of Intelligent Technical Solutions to learn the Top 5 mistakes to avoid when selling your MSP!
Connect with our guest:
- Adam Kerrigan: https://www.linkedin.com/in/adamkerrigan/
- Intelligent Technical Solutions: https://www.itsasap.com/
Connect with our host:
- Dean Trempelas: https://www.linkedin.com/in/dean-trempelas-ab1696b/
24 Oct 2023
MSP Helpdesk Phishing; Lessons Learned from the MGM Attack
MSPs hold the keys to many important castles and are becoming larger targets to attacks daily. The advancement of technologies like voice AI replication are arming attackers with new tools, resulting in a need for constantly improving security and how we communicate with our clients.
Join us as we host Gene Reich of Traceless to learn how the MGM breach is reshaping MSP helpdesk practices and gain vital insights to help enhance your cybersecurity defenses and protect your digital assets.
Connect with our guest:
Gene Reich: https://www.linkedin.com/in/genereich/ Traceless: https://traceless.io/
11 Oct 2023
Partner First | Improving Customer Experiences and Relationships for Growth
Helpt delivers a next-level customized experience to organizations of all sizes by providing support to MSPs and improving challenging situations.
Join us October 11th at 1pm ET as we discuss navigating difficult customers, the value of effort to change their experiences, and how doing so leads to growth.
Connect with our featured guests!
David Sohn: david.sohn@gethelpt.com
Matthew Pincus: matthew.pincus@gethelpt.com
Helpt: https://gethelpt.com/
30 Aug 2023
Partner First | Secure, Simplify, Succeed with Identity and Access Management
Are you an MSP looking to elevate your cybersecurity game and grow your business? Don't miss this new episode of Partner First featuring Nick Wolf of Evo Security.
Join us on August 30th at 1:00 pm ET as we cover:
• New Revenue Streams for MSPs: Unlock opportunities to expand your services and boost profits.
• Cyber Threat Defense: Stay ahead of threats and meet Cyber Insurance requirements.
• Expert Insights: Gain valuable strategies from Identity & Access Management expert Nick Wolf.
Don't miss this opportunity to secure your spot and take your MSP business to the next level.
Register now and join us for an informative and impactful webinar!
Nick Wolf: https://www.linkedin.com/in/wolfnick/
Evo Security: https://www.evosecurity.com/
21 Jun 2023
Are You Running a Bank or an MSP? Feat. Victor Lopez (Audio)
Discover how MSPs can avoid falling into the trap of becoming a bank to their clients. Unpaid invoices can pile up, affecting cash flow and diverting focus from running a successful MSP business. In this webinar hosted by our CEO Ray Orsini featuring guest speaker Victor Lopez of FlexPoint, we will explore common issues faced by MSPs in getting paid and provide strategies to regain control and get back to running a thriving MSP.
During this webinar, we will discuss:
- The common challenges that impact MSPs when it comes to getting paid and the subsequent impact on cash flow.
- Proactive strategies for effectively managing cash flow, including understanding important metrics such as days sales outstanding (DSO) and accounts receivable (AR) aging reports.
- Tools and techniques to harness the power of data and improve cash flow management within your MSP business.
Don't miss out on this insightful session on June 21st at 1 pm ET, which will equip you with the knowledge and strategies to maintain a healthy cash flow and focus on what truly matters running a successful MSP.
Be sure to follow our guest on LinkedIn and ask some questions about the event:
Victor Lopez: https://www.linkedin.com/in/victorl0pez/
FlexPoint: https://getflexpoint.com/
31 May 2023
Unlocking Client Budget to Scale Your MSP to New Heights feat. Ricky Cecchini (Audio)
Join our CEO Ray Orsini, as he hosts a special webinar featuring guest speaker Ricky Cecchini, VP of Product at CloudRadial. Ricky will share invaluable insights from thousands of MSPs on unlocking client budget and propelling your MSP business to new heights. Discover practical strategies to transform average clients into exceptional ones and attract larger clients.
Join us as we discuss:
- Strategies for Budget Expansion: Discover effective approaches to unlock client budget and maximize your revenue potential as an MSP.
- Elevating Client Relationships: Learn techniques to turn average clients into exceptional ones by delivering outstanding services and exceeding their expectations
Don't miss this opportunity to gain valuable knowledge from our guest speaker Ricky Cecchini, hosted by Ray Orsini, CEO of OITVOIP. Register now for this informative presentation on May 31st at 1pm ET and take your MSP business to new heights.
Be sure to follow our guest on LinkedIn and ask some questions for the event:
Ricky Cecchini: https://www.linkedin.com/in/riccardo-cecchini-a82335112/
CloudRadial: https://www.cloudradial.com/
3 May 2023
From Good to Great: Improving Customer Experience and Efficiency with Chat and AI feat. Bobby Jacobs (Audio)
Join Bobby Jacobs of Thread and our CEO Ray Orsini on May 3rd at 1pm for a webinar that will help take your business to the next level!
We understand that in the competitive MSP market, it's essential to provide the best customer experience and optimize your operations. That's why we're excited to share our insights on how to leverage integrated chat and AI to achieve these goals.
During this webinar, you will learn:
• How to use Thread's integrated chat within Teams or Slack to provide seamless support to your clients, increase communication efficiency, and boost customer satisfaction.
• How to integrate Thread with your PSA to improve operational efficiency and reduce time spent on administrative tasks.
• The benefits of using AI to automate time entries and prioritize tickets, freeing up your team to focus on more important tasks.
By tuning in live, you'll gain valuable insights into the benefits of integrated chat and AI, which can help you provide excellent customer service and optimize your operations.
Join us and learn how to take your MSP business from good to great!
Be sure to follow our guest on LinkedIn and ask some questions for the event:
Bobby Jacobs: https://www.linkedin.com/in/bobbyjacobs/
Thread: https://www.getthread.com/
19 Apr 2023
The Hidden Costs of Inattention: Protecting Your Tools and Your Business feat. Will Young (Audio)
Join Will Young of Bering McKinley and our CEO Ray Orsini for an insightful webinar on the importance of regularly spot-checking and validating your MSP tools to avoid financial, efficiency, and security pitfalls.
In the midst of the day-to-day grind, it can be easy to lose sight of the importance of regularly checking and validating your tools. However, the consequences of neglecting this crucial step can be severe.
Here are just a few examples:
- Financial: Outdated tools waste time and resources, while investing in the right tools can save money in the long run.
- Efficiency: Slow or outdated tools can result in delays, errors, and decreased customer satisfaction.
- Security: Outdated or vulnerable tools can leave your business and clients at risk of data breaches and cyber-attacks.
Tune in live on Wednesday, April 19th at 1 pm ET to learn the steps you can take to avoid these traps.
Our expert panel will guide you through the best practices for regularly checking and validating your tools to ensure that your business stays ahead of the curve.
Don't miss out on this valuable opportunity to improve your MSP practices and enhance your service offerings!
5 Apr 2023
Connecting the Dots: A Holistic Approach to Resolving Network and SaaS Issues feat. John Harden and Nolan Green (Audio)
Join Ray Orsini of OITVOIP alongside John Harden and Nolan Greene of Auvik for a comprehensive discussion on how to solve common problems in network and SaaS support. In this webinar, we will explore the various challenges faced by MSPs in resolving network and SaaS tickets and provide practical strategies to address them.
Join us and learn how to:
1. Identify the root cause of common network and SaaS issues
2. Troubleshoot network and SaaS problems with a holistic approach
3. Streamline your MSP support process to improve ticket resolution time
4. Leverage the latest tools and technologies to better manage network and SaaS support
Don't miss this opportunity to learn from industry experts and gain practical insights into how to connect the dots between network and SaaS issues.
Be sure to follow our guest on LinkedIn:
John Harden: https://www.linkedin.com/in/john-harden/
Nolan Greene: https://www.linkedin.com/in/greenenb/
Auvik: https://www.auvik.com/
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