Pinnacle is your go to resource for custom technology solutions with the attention you deserve.

On Air with Pinnacle
Claim This Podcastby Pinnacle Business Systems
Podcast Overview
Pinnacle is your go to resource for custom technology solutions with the attention you deserve.
Language
🇺🇲
Publishing Since
12/18/2018
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Recent Episodes

May 25, 2023
Scott Jenkins, Director of Information Technology- Keel Point
<p>Scott Jenkins, representing Keelpoint, a prominent wealth management firm in Huntsville, Alabama, expressed his gratitude and appreciation for the exceptional support and services provided by Pinnacle Business Systems. With over $2.8 billion in assets under management, Keelpoint relies on Pinnacle to manage various critical aspects of their technology infrastructure, including SOC (Security Operations Center), ITAS (Information Technology Advisory Services), compute, data center, Microsoft Office 365, and Azure.</p><p>Jenkins acknowledged the ongoing partnership with Pinnacle, highlighting their collaborative efforts in rolling out next-generation firewalls across all Keelpoint offices. This endeavor represents a significant step towards enhancing security and safeguarding Keelpoint's sensitive information, ensuring a robust defense against evolving cyber threats.</p><p>While extending gratitude to his team members—Ben Brandy, James Terry, and Elgin—for their dedication and efforts, Jenkins also expressed his well wishes for Pinnacle's continued success in the year ahead. This recognition underscores the trust and confidence that Keelpoint has in Pinnacle's expertise and ability to deliver top-notch technology solutions.</p><p>The success of Keelpoint's technology infrastructure can be attributed, in large part, to Pinnacle's comprehensive range of services and their commitment to understanding their customers' specific business needs. By providing managed services across multiple domains, Pinnacle ensures that Keelpoint's technology remains secure, reliable, and aligned with industry best practices. The partnership between Keelpoint and Pinnacle exemplifies the strength of a collaborative approach, wherein Pinnacle's technical expertise and dedication seamlessly integrate with Keelpoint's operational requirements, fostering a long-lasting and mutually beneficial relationship.</p><p>As Keelpoint and Pinnacle move forward together, their shared commitment to excellence, security, and innovation will continue to drive the success of Keelpoint's technology infrastructure. Pinnacle's unwavering support and proactive approach will undoubtedly empower Keelpoint to navigate the ever-evolving technological landscape and deliver exceptional wealth management services to their valued clients.</p>

May 25, 2023
Brittany Bohacz, Director of Alliances- Axio
<p>Britney Bohas, the Director of Alliance at Axio, addressed the sales team with an informative and engaging discussion about the Axio 360 product and its capabilities. Her insights and guidance shed light on the importance of tailoring pitches and demos to address the specific pain points and roles of potential customers. With a focus on effective communication and understanding, Axio empowers sales teams to drive success by offering a unique perspective on cybersecurity concerns and expressing them in financial terms.</p><p>Bohas emphasized the significance of considering the audience when delivering an elevator pitch. By understanding the role and responsibilities of the person they are engaging with, sales professionals can adapt their pitch to suit the individual's needs. For security leaders, the Axio 360 SaaS solution offers a dynamic, living-breathing assessment that moves beyond traditional point-in-time, excel-based spreadsheets. By leveraging a standardized framework within the platform, security leaders can gain a comprehensive view of their program's historical progression, current status, and future aspirations over the next eighteen to thirty-six months. Additionally, Axio 360 helps identify gaps and strengths in the program, enabling the creation of unique cyber event scenarios backed by defensible financials. This capability not only validates controls or project spends but also facilitates buy-in from executive colleagues and provides comprehensive reporting for meetings with top-level decision-makers.</p><p>When engaging with CFOs or executives with less technical comprehension, the pitch focuses on using Axio 360 as a tool to facilitate open communication about cybersecurity concerns in financial terms. The platform allows for tracking improvements made by the security team over time and precise budgeting. Particularly for executives and board members concerned about the potential impact of ransomware events, Axio 360 can express the risk in tangible financial terms and propose tools or projects that deliver the most effective risk reduction. The platform also extends its assessment to insurance investments, ensuring that coverage aligns with the organization's risk profile across various policies.</p><p>Bohas highlighted the importance of addressing the pain points of the audience in every pitch or demo, emphasizing that a one-size-fits-all approach is not suitable. Each sales professional is encouraged to develop their own pitch style, and Axio is committed to supporting them by providing sales training and enablement resources on their online training portal. This initiative aims to equip the sales team with the tools and knowledge necessary to engage in meaningful conversations and optimize their sales strategies.</p>

May 25, 2023
Pedro Serrano, CISO- Grand River Dam Authority
<p>Pedro Serrano, the Chief Information Officer at Grand River Dam Authority, highlighted his experience with Pinnacle Business Systems and shed light on three crucial reasons why he chose the company for their technology solutions. Pinnacle's unwavering commitment to understanding and catering to their customers' unique environments, along with their dedication to providing valuable guidance, sets them apart as a trusted partner in the industry.</p><p>First and foremost, Serrano emphasized that Pinnacle genuinely cares about his environment, which translates into a heightened sense of security. Unlike other technology solution providers who may prioritize sales over understanding their clients' specific needs, Pinnacle takes the time to assess and comprehend the intricacies of their customers' businesses. By doing so, they can recommend products and services that seamlessly integrate into the existing environment, ensuring a harmonious and efficient operation. This level of care not only instills confidence but also creates a solid foundation for a lasting partnership.</p><p>Moreover, Pinnacle's dedication to prioritizing their customers' best interests truly sets them apart. Serrano expressed gratitude for their ability to identify alternative solutions when a particular product does not align with his requirements. Instead of pushing an ill-fitting product for the sake of a sale, Pinnacle's team offers valuable insights and proposes better-suited alternatives. This consultative approach showcases their commitment to delivering genuine value to their clients, surpassing mere transactional interactions and fostering long-term relationships built on trust.</p><p>Pinnacle's remarkable ability to combine expertise, market research, and customer-centricity enables them to stay ahead of the curve and provide flexible choices to their customers. As Serrano shared, Pinnacle's team constantly researches market trends, ensuring they remain at the forefront of technological advancements. By staying ahead of the pack, they can continue to offer tailored solutions that address today's business challenges. This proactive approach positions Pinnacle as a reliable technology partner capable of guiding organizations through the rapidly evolving landscape of information technology.</p>
14 total episodes available
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