In this fun, yet educational, podcast series you will be able to learn how to take advantage of technology to better serve your audiences, learn from industry leaders and customers stories, and also learn best practices from our thought leaders across our business. See you on the cloud!
Podcast Overview
In this fun, yet educational, podcast series you will be able to learn how to take advantage of technology to better serve your audiences, learn from industry leaders and customers stories, and also learn best practices from our thought leaders across our business. See you on the cloud!
Language
🇺🇲
Publishing Since
4/1/2021
1 verified contact email on file for On Cloud CX
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Recent Episodes
November 4, 2021
Episode 5: Build the Dialogue
<p>In this episode our Senior Conversational UX Designer, Allan, walks us through best practices of how to effectively build the bot dialogue. Did you know that is it a legal requirement to make sure your bot identifies itself as your virtual assistant from the get go? Learn this and more in this fun yet education episode. With Allan, you are sure to get a good hearted laugh, so sit back, relax and enjoy the episode! </p>
October 11, 2021
Episode 4: Brand your bot
<p>Your bot will be one of your facing images of your company. It's important to make sure this channel matches and conveys the identity of your brand. This is also where you let your creative ideas flow!</p> <p>In this episode, content marketer, Kathy Tangarife, walks you through the questions you should be asking yourself to help guide you through the steps of branding your bot. Your bot deserves to reach it's full potential and its up to you to help guide it and make fundamental decisions especially when it comes to giving your bot a personal flare. </p>
April 30, 2021
Episode 2: Assemble your team and give your bot a job
<p>In this episode, we break down best practices and tips for giving your bot a job. Before you have a set job for your bot, however, it's important to identify who the members of your team will be who will help you in the process. We recommend you have a chatbot developer, a chatbot success manager, a data scientist, a conversational designer, and a UI/UX designer. </p>
5 total episodes available
Deep-dive analytics for On Cloud CX
Frequently asked questions
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- What is On Cloud CX?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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