One Billion Raving Fans
Claim This Podcastby Shannon Vander Meulen
Podcast Overview
<p>Building a strong brand around exceptional customer experience means your customers are doing your marketing work for you because they can't stop telling friends and family about your amazing service. Shannon Vander Meulen talks to CX experts and leaders from organizations that differentiate based on exceptional customer experience. Our guests share insights and tips you can use to build a culture of fandom around your business. </p>
Language
🇺🇲
Publishing Since
12/18/2021
1 verified contact email on file for One Billion Raving Fans
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Recent Episodes
June 6, 2022
Kendall Barber: People Connect with Brands in Which They See Themselves
Kendall Barber joins host Shannon Vander Meulen to talk about she has built a brand around a unique customer experience in creating Poppy Barley. Shannon and Kendall talk brand, culture, purpose and vision and discuss how Poppy Barley has managed to stay true to its values even through a global pandemic and tremendous growth.
April 1, 2022
Russ Dantu: Be the leader of the pack
Russ Dantu lives in Calgary, Alberta, Canada. He is an expert on the subjects of trade shows, customer service and presentation skills. He brings with him over 30 years of management, sales, trade show and customer service experience, and well over 18 years worth of experience in the public speaking arena. In addition, he offers workshops and powerful keynotes to youth groups. He is also the owner of Synergy Solutions Inc.. Russ strategically assists clients in setting themselves apart from their competition through the use of promotional products, staff apparel and corporate gifts. Why not take advantage of his complete conference package deal? Hire him as a speaker and receive great discounts on all your promotional needs for your conference – everything from bags to pens to speaker gifts! Russ is happily married to his wife, Sonia and has two grown children, Christopher and Carissa. When he isn’t working, Russ enjoys attending Toastmasters, playing hockey, golf, camping, walking his Golden Retriever, Shylo, and travelling. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
February 15, 2022
Donnovan Simon: Don't leave staff on an island
Donnovan Simon is a CX and process expert and he joins Shannon to talk about how organizations can really propel their brands forward by understanding what customer success means and developing processes to support consistent customer experience.
9 total episodes available
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Frequently asked questions
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- What is One Billion Raving Fans?
<p>Building a strong brand around exceptional customer experience means your customers are doing your marketing work for you because they can't stop telling friends and family about your amazing service. Shannon Vander Meulen talks to CX experts and leaders from organizations that differentiate based on exceptional customer experience. Our guests share insights and tips you can use to build a culture of fandom around your business. </p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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