OneSpot vice president Cindy Braden interviews today’s eyecare billing experts on tips, tools, and practical help to manage your insurance billing operations.
OneSpot Billing
Claim This Podcastby Cindy Braden
9 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
27
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality9
Social0
YouTube64
Engagement50
Podcast Overview
OneSpot vice president Cindy Braden interviews today’s eyecare billing experts on tips, tools, and practical help to manage your insurance billing operations.
Language
🇺🇲
Publishing Since
5/20/2025
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27
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality9
Social0
YouTube64
Engagement50
8
Excellent Areas
0
Good Performance
11
Growth Opportunities
excellent
Episode Length
21 minutes
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poor
Publishing Consistency
Every 34 days
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Recent Episodes
June 15, 2026
Better Communication Between Practice Leadership & Billing Specialists Improves Revenue Cycle
Most practice owners admit they haven’t looked at an aging report in years. Sometimes “money in the bank” is a signal that things are good enough. But what if practices focused on supporting their billing specialist and prioritized revenue cycle management? In this episode of the OneSpot Insurance Billing Podcast, Cindy Braden, OneSpot VP of Sales, sits down with Jackson Pace to dig into why communication between billing specialists and practice leadership is the most underused tool in a healthy revenue cycle. Jackson is a CPA and founder of Refractional CFO, a firm that works exclusively with optometry and ophthalmology practices across the country. After years in the industry, he’s seen what happens when the relationship between billing specialists and practice leadership works, and when it doesn’t. In this episode, Cindy and Jackson discuss: Why a simple monthly standing meeting between billers and doctors can prevent cash flow surprises and reduce burnout How billing specialists can prepare for tough conversations with leadership by doing their homework first What red flags practice owners should watch for that signal billing issues, even when the practice feels like it’s doing well OneSpot Billing Resources Watch a preview of our OneSpot Billing Tool on your own time: https://www.onespotbilling.com/2025-preview-video-onespot-billing-tool Visit us at our website: https://www.onespotbilling.com/ If you're ready to talk about how OneSpot Billing can optimize your billing process, reach out here: https://outlook.office365.com/book/OnespotSales@revcycle-partners.com/
April 22, 2026
A Revenue Cycle Expert's Guide to Collections Percent: Clean AR Isn’t Enough
Most practices obsess over a clean AR. But a spotless aging report doesn't mean you're actually collecting money. In this episode, Melissa Allison breaks down the metric that too many practices overlook: collections percentage. Melissa brings over 25 years of managed vision care and revenue cycle expertise to the optometry space. She currently works for AEG Vision, and specializes in the intersection of AR management, payer strategy, and practice acquisition readiness. In this episode, you'll learn: What a healthy collections percentage actually looks like Why reconciling to your bank account daily is the foundation of accurate AR management How clean revenue cycle processes directly impact your practice's valuation when it's time to sell or be acquired OneSpot Billing Resources Watch a preview of our OneSpot Billing Tool on your own time: https://www.onespotbilling.com/2025-preview-video-onespot-billing-tool Visit us at our website: https://www.onespotbilling.com/ If you're ready to talk about how OneSpot Billing can optimize your billing process, reach out here: https://outlook.office365.com/book/OnespotSales@revcycle-partners.com/
March 23, 2026
Audit-Ready Documentation: What I&R Should Look Like
In this episode, Ryan Ames OD, MBA, joins us for a follow-up conversation about diagnostic testing and Interpretation and Report. He explains how to know when I&R is needed, what proper documentation looks like, and how the 99211 code fits into the picture. OneSpot Billing Resources Watch a preview of our OneSpot Billing Tool on your own time: https://www.onespotbilling.com/2025-preview-video-onespot-billing-tool Visit us at our website: https://www.onespotbilling.com/ If you're ready to talk about how OneSpot Billing can optimize your billing process, reach out here: https://outlook.office365.com/book/OnespotSales@revcycle-partners.com/ Ryan's Resources The OCT shows a normal retina. Now what?: https://www.onespotbilling.com/blog/onespot-podcast-audit-ready-documentation-interpretation-and-report-resource-1 CPT 99211: Understanding the Definition, Its Limits, and Common Billing Errors: https://www.onespotbilling.com/blog/onespot-podcast-audit-ready-documentation-interpretation-and-report-resource-2 A Complete Interpretation & Report is NOT Optional: https://www.onespotbilling.com/blog/onespot-podcast-audit-ready-documentation-interpretation-and-report-resource-3
9 total episodes available
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Frequently asked questions
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- What is OneSpot Billing?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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