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Onsite Computer Consulting Services Inc.

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by Onsite Computer Consulting Services Inc.

40 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
31

Podcast Authority

Beta
PoorBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality37
Social0
YouTube64
Engagement0
Learn more

Podcast Overview

Navigating the IT landscape? Onsite’s Spotify channel is your guide. Explore key topics like managed IT, cybersecurity, and cloud services, and gain insights into the latest tech trends. We bring you practical advice and innovative solutions for all your IT needs. Connect with us: Website: https://www.occsi.com/ Facebook: https://www.facebook.com/ComputerParamedic.net/ LinkedIn: https://www.linkedin.com/company/computer-paramedic-stl/ Yelp: https://www.yelp.com/biz/computer-paramedic-wentzville William Dickherber: https://www.linkedin.com/in/william-dickherber-6b995690/

Language

🇺🇲

Publishing Since

12/4/2023

Visit WebsiteAppleView on Apple PodcastsRSS Feed

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31

Podcast Authority

Beta
PoorBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality37
Social0
YouTube64
Engagement0
Learn more
6
Excellent Areas
2
Good Performance
11
Growth Opportunities
excellent
Episode Length
1 minutes
Performing excellently!
good
Show Notes Quality
3.0/5

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needs improvement
Publishing Consistency
Every 23 days

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Recent Episodes

Episode thumbnail for How To Handle Support Tickets Without Slowing Your Team Down

July 22, 2026

How To Handle Support Tickets Without Slowing Your Team Down

<p>Are you tired of chaotic tech issues ruining your morning before you finish your coffee? Since the pandemic, IT support tickets have surged by 35%, leaving teams exhausted by scattered requests. </p><p>In this episode, we explore how to transform a messy IT queue into a streamlined workflow. We cover strategies to categorize operational risks, prioritize urgency, and stop fixing the same bugs every single week. Learn how proactive monitoring and automated ticketing can bring predictability back to your workday. </p><p><br /></p><p>Check out the full blog post to learn more! <a href="https://www.occsi.com/how-to-handle-it-support-tickets/" rel="ugc noopener noreferrer" target="_blank">https://www.occsi.com/how-to-handle-it-support-tickets/</a> Connect with us: </p><p>Website: https://www.occsi.com/</p><p>Facebook: https://www.facebook.com/ComputerParamedic.net/</p><p>YouTube: http://www.youtube.com/@OCCSI2024</p><p>Spotify: https://open.spotify.com/show/1vDABYA0tWxmZdApdETxqF</p><p>LinkedIn: https://www.linkedin.com/company/computer-paramedic-stl/</p><p>Yelp: https://www.yelp.com/biz/computer-paramedic-wentzville</p><p>Bill Dickherber on LinkedIn: https://www.linkedin.com/in/william-dickherber-6b995690/</p><p><br /></p>

Episode thumbnail for IT Support Vs Helpdesk: What Growing Teams Need To Know

July 17, 2026

IT Support Vs Helpdesk: What Growing Teams Need To Know

<p>When software freezes right before a critical task, you don't care about IT jargon—you just need help. But understanding the difference between a "helpdesk" and "IT support" could be the key to stopping those interruptions for good.</p><p>In this episode, we break down the <strong>firefighter vs. architect</strong> dynamic of tech support. Your helpdesk acts as a first responder for daily glitches, while IT support focuses on the bigger picture: network stability, cybersecurity, and fixing root causes.</p><p>Learn why paying to patch the same symptoms week after week is a massive business risk, and how defining clear support roles protects your data and keeps your team moving.</p><p><strong>Read the full breakdown:</strong> https://www.occsi.com/helpdesk-vs-it-support/</p><p><br /></p><p>Connect with us: </p><p>Website: https://www.occsi.com/</p><p>Facebook: https://www.facebook.com/ComputerParamedic.net/</p><p>YouTube: http://www.youtube.com/@OCCSI2024</p><p>Spotify: https://open.spotify.com/show/1vDABYA0tWxmZdApdETxqF</p><p>LinkedIn: https://www.linkedin.com/company/computer-paramedic-stl/</p><p>Yelp: https://www.yelp.com/biz/computer-paramedic-wentzville</p><p>Bill Dickherber on LinkedIn: https://www.linkedin.com/in/william-dickherber-6b995690/</p><p></p>

Episode thumbnail for The Real Cost Of IT Support For Small Business: Downtime, Risk, And Response

July 10, 2026

The Real Cost Of IT Support For Small Business: Downtime, Risk, And Response

<p>The true cost of small business IT support is never just the price of fixing a broken device—it is the financial and operational fallout of a stalled workday. This episode breaks down what actually drives small business IT support costs, exploring how a slow workstation or a failed cloud login can freeze invoice runs and delay customer handoffs. Learn how to look past surface-level quotes to evaluate response times, proactive monitoring, and multi-vendor coordination, allowing you to trade unpredictable hourly bills for a stable infrastructure that protects your team's daily productivity. Read more: https://www.occsi.com/cost-of-it-support-for-small-business/ Connect with us: Website: https://www.occsi.com/ Facebook: https://www.facebook.com/ComputerParamedic.net/ YouTube: http://www.youtube.com/@OCCSI2024 Spotify: https://open.spotify.com/show/1vDABYA0tWxmZdApdETxqF LinkedIn: https://www.linkedin.com/company/computer-paramedic-stl/ Yelp: https://www.yelp.com/biz/computer-paramedic-wentzville Bill Dickherber on LinkedIn: https://www.linkedin.com/in/william-dickherber-6b995690/</p>

40 total episodes available

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What is Onsite Computer Consulting Services Inc.?

Navigating the IT landscape? Onsite’s Spotify channel is your guide. Explore key topics like managed IT, cybersecurity, and cloud services, and gain insights into the latest tech trends. We bring you practical advice and innovative solutions for all your IT needs.

Connect with us: Website: https://www.occsi.com/ Facebook: https://www.facebook.com/ComputerParamedic.net/ LinkedIn: https://www.linkedin.com/company/computer-paramedic-stl/ Yelp: https://www.yelp.com/biz/computer-paramedic-wentzville William Dickherber: https://www.linkedin.com/in/william-dickherber-6b995690/

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Information about guest appearances is not available.

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