Podcast thumbnail for OPS Unfiltered

OPS Unfiltered

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by Luminous

4.7(3 reviews)
83 episodes
Updated Bi-weekly
Accepts GuestsHas Sponsors
62

Podcast Authority

Beta
GoodBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality76
Social0
YouTube86
Engagement32

Podcast Overview

<p><br></p><p>&nbsp;In e-commerce companies, we often only focus on the revenue milestones, the viral marketing, and the exits.&nbsp;</p><p><br><br></p><p>&nbsp;Operations and the struggles of operators are often forgotten once a company has already achieved success. On the podcast, we interview the scrappy operators behind the scenes that were hacking software together, reacting to a viral marketing push, struggling to deliver for the Q4 rush, dealing with a botched implementation, etc.&nbsp;</p><p><br><br></p>

Language

🇺🇲

Publishing Since

8/21/2023

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62

Podcast Authority

Beta
GoodBased on show quality, social media presence, reviews, charts, and more
Pod Engine
Quality76
Social0
YouTube86
Engagement32
7
Excellent Areas
3
Good Performance
9
Growth Opportunities
excellent
Episode Length
36 minutes
Performing excellently!
good
Publishing Consistency
Every 10 days

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Recent Episodes

Episode thumbnail for Why Shopify Brands Break When They Enter Retail (And How to Fix It)

April 20, 2026

Why Shopify Brands Break When They Enter Retail (And How to Fix It)

Paul Tittel and Chris Brunelli, founders of Surpass, explains on OPS Unfiltered why Shopify-native brands often break when transitioning from D2C "cowboy" freedom to the rigid, structured world of retail wholesale. They expose the "Copy and Paste Olympics" that plagues brands trying to jerry-rig D2C tech for EDI requirements, leading to costly chargebacks and operational gridlock. By pulling back the curtain on the predatory "Fear, Uncertainty, and Doubt" tactics used by legacy incumbents, Pa...

Episode thumbnail for The Shopify App That Eliminated 3,000 Monthly Support Tickets Overnight

March 30, 2026

The Shopify App That Eliminated 3,000 Monthly Support Tickets Overnight

Jared Ward sits down with Hamish McKay, the 23-year-old CEO of OrderEditing.com, to discuss how 1,400+ brands are automating the "messy" post-checkout experience. Hamish explains the specific 15-minute window after a customer hits "buy" where brands either lose thousands to support tickets or gain thousands in net new revenue. They dive into the controversial debate over self-service cancellations, the "prisoner's dilemma" of fundraising, and why some $40M brands are out-profiting $100M giant...

Episode thumbnail for Brands Went Bankrupt Because of THIS

March 10, 2026

Brands Went Bankrupt Because of THIS

Jared Ward and Blair Forrest (AMZ Prep), break down the logistical failures of the "messiest Q4" in Amazon's history, where oversold AWD capabilities and frozen inventory led to massive losses and even bankruptcies. They talk about the "prisoner’s dilemma" of placement fees versus freight costs, revealing how floor loading and consolidation can slash shipping prices while maintaining a 2-day Prime experience. By exploring why omnichannel brands must move toward a centralized "cockpit" view of...

83 total episodes available

Recent guests on OPS Unfiltered

Guests from recent episodes — sign up to see every guest that has ever appeared on this show.

Billy [Last Name Missing]

Guest

Jon Blair

Guest

Anthony Armstrong

Guest

Jared Ward

Guest

Jay Davis

Guest

Daniel Langer

Guest

Jeremy

Guest

Brice Douglas

Guest

Deep-dive analytics for OPS Unfiltered

Frequently asked questions

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What is OPS Unfiltered?
<p><br></p><p>&nbsp;In e-commerce companies, we often only focus on the revenue milestones, the viral marketing, and the exits.&nbsp;</p><p><br><br></p><p>&nbsp;Operations and the struggles of operators are often forgotten once a company has already achieved success. On the podcast, we interview the scrappy operators behind the scenes that were hacking software together, reacting to a viral marketing push, struggling to deliver for the Q4 rush, dealing with a botched implementation, etc.&nbsp;</p><p><br><br></p>
How often does this podcast release new episodes?

This podcast updates bi-weekly.

Where can I listen to this podcast?

This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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