Opsy is a community of operations professionals working in tech.
Every week, we talk with a different ops person we can learn from. We'll dig into the problems they’ve faced, how they solved them, and what we can learn from their triumphs and mistakes.
Running ops at a startup is a hard job. We're here to make it a little bit easier!
Working Strategically with Amanda Schwartz Ramirez
In this episode, we talk to Amanda Schwartz Ramirez, a strategy and operations executive who spent ten years at PayPal before starting her own consultancy focused in emerging tech. Together, we dive into the difference between business strategy and operations strategy, what startups need to do differently in this tough tech market, and her advice for new ops leaders.
8 Jun 2023
Organizational Design with Jessica Zwaan
In this episode, we talk to Jessica Zwaan, COO of Whereby, about building a company like you would build a product.
12 Apr 2023
Employee Engagement with Vanesa Cotlar
In this episode, we talk to Vanesa Cotlar, VP of People and Culture at PolicyMe about how she builds engagement on her remote team.
1 Mar 2023
Building Your Career with Nicole Vasquez
In this episode, we talk to Nicole Vasquez, cofounder of Deskpass, about how she used her community and intuition to find her role as COO at Miami Refresh.
1 Feb 2023
Checking in with Caro Griffin
A year in, we flip the tables on host Caro Griffin, who is interviewed about her own background in operations by friend and colleague, Kelli Smith. Tune in to hear how Caro went from art student to web developer and now General Manager of Tech Ladies, the largest community of women in tech.
9 Nov 2022
Platform Operations with Luis Vera
In this episode, we talk to Luis Vera from BACH about the growing field of no-code operations and why it's a game changer for operations pros at every stage.
21 Sept 2022
Business Operations with Stephen Levin
In this episode, we talk to Stephen Levin, Head of Business Ops at Zapier, about the growing field of BizOps, the perk of having a specialized generalist on the team, and what he looks for when hiring for his team.
10 Aug 2022
Workplace Operations with Cristina Mendoza
In this episode, we talk to Cristina Mendoza, Operations Manager at the Obama Foundation, about how she went from office manager at one of tech's biggest unicorns to scaling a nonprofit.
6 Jul 2022
Compliance with Nikki Gonçalves
In this episode, we talk to Nikki Gonçalves, Director of Compliance at Fold about how important compliance is to get right, especially in heavily regulated fields like fintech and crypto.
1 Jun 2022
Design Operations with Dominique Ward
In this episode, we talk to Dominique Ward, Head of Design Operations at Atlassian, about the growing field of DesignOps and the impact it can have on organizations big and small.
4 May 2022
Growing Your Ops Career with Barrett Brooks
In this episode, we talk to Barrett Brooks, former COO of ConvertKit, who engaged on a public job search to find and land his next COO role at Good Coffee.
6 Apr 2022
The Future of Operations with Runner
In this episode, we're talking to Dianna More and Lauren Walker-Reader from Runner, a new startup helping inclusive companies hire top operations talent.
Two operations pros who are leading a startup for operations pros? You know this is going to be a good one!
9 Mar 2022
Recruiting with Sean Page
In this episode, we talk to Sean Page, Senior Technical Recruiter at Propel, a startup building financial products & services for low income Americans.
2 Feb 2022
Operations Leadership with Theresa Joseph
In this episode, we talk to Theresa Joseph, Chief Operating Officer at Statusphere, a startup that helps companies and social media influencers find their perfect partners.
5 Jan 2022
Marketing Operations with Brian Swanick
In this episode, we talk to Brian Swanick, a marketing ops consultant who helps startups fix broken marketing programs.
1 Dec 2021
People Operations with Jennifer Kim
In this episode, we talk to Jennifer Kim, founder of Startup Recruiting Bootcamp about the people parts of a business and how to take care of your most important asset - your team! We'll also dive into one of her proudest Opsy projects - setting up a support group for middle managers at Lever.
3 Nov 2021
Startup Operations with Megan Bianco
Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic!
2 Nov 2021
Opsy Trailer
Running operations at a startup can be big job, especially when you are the only ops pro (or the most senior) on your team.
Finding mentors and peers who are doing similar work can be challenging since the nature of our jobs changes so much from company to company, and operations folks don't create educational content in the same way that designers and developers do.
That's why I created this community—to help us share resources, learn from one another, and build our networks.
And, now, I'm starting a podcast!
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