Welcome to the Cafe! This is where I host casual, no-filter conversations exploring how people from all walks of life — different industries, roles, and backgrounds — connect back to the world of project leadership. Fresh perspectives, unexpected insights, and real talk to spark new ideas for project leaders looking beyond the usual playbook to influence how we think and what we do. Bring your coffee and listen in!
Ep 60: Finding Your Voice - Christina Ho on Voice Acting, Accents, and Speaking with Confidence
Voice acting - Easy right?
Christina Ho joins the Organized Chaos Cafe to give us her insight into her world! As a voice actor with over 15 years experience, she has recorded commercials, corporate e-learning, on-hold messaging, and audiobooks, after previously working in corporate finance and digital marketing.
Listen to Christina's stories as shares how a coworker encouraged her to try anime dubbing, why cartoon character work felt overwhelming, and how she discovered she excelled at commercial and corporate reads! We'll even dive into a few of the touchier subjects of using accents and representation in the industry.
Along with her amazing career journey from from a side hustle during maternity leaves to full-time voiceover, you'll get tips on how to get comfortable with using your voice during presentations, improving yourself as a speaker, and some practical preparation tips that you might see me use at my next public speaking event! (It might be a straw in my pocket...)
If you're looking for an amazing voiceover - contact Christina through her website here: christinahovoiceover.com (christinahovoiceover.com)
00:34 Meet Christina Ho
01:09 Anime to Auditions
02:13 Finding Her Niche
06:30 First Commercial Wins
08:08 Voice Skills at Work
13:49 Accents and Representation
19:16 Liking Your Own Voice
22:21 Stage Persona and Posture
25:49 Top Voice Tips Leaders
29:44 Voice Warmups and Preparation Tricks
32:03 Closing Thanks
22 Mar 2026
Ep 59: AI, Project Villains, and the Keys to Digital Transformation with John Hetherington
I got a chance to sit down with John Hetherington — AI strategist, tech leader, and the mind behind the AI Control Tower — and the time just flies by! We got into something I think a lot of orgs are quietly struggling with right now: nobody really knows who's using AI, what for, or what data they're touching — and that's a problem when costs are climbing and decisions are moving faster than anyone can review them. John walks me through how his Control Tower tackles that visibility gap.
We also went deep on why AI rollouts look a lot like ERP implementations but move faster and need to stay tethered to the real problem (not the hype). He shared a story from early in his career where an AI product was considered a failure and a great reminder that metrics don't tell the whole story.
We also talk about about project villains we've encountered including delegation, communication traps, founder mindset, and what it actually takes to lead projects without losing your mind.
Grab a cup and come join us!
Timestamps
00:34 Meet John Hetherington
02:32 Why AI Needs Visibility
04:34 AI vs ERP Projects
06:25 When AI Projects Fail
10:59 Delegation Done Right
13:28 Mentorship and Critical Thinking
16:49 Communication Traps
22:39 Startup Myths and Scaling
26:06 Founder Mindset Shifts
28:24 Project Manager Superpowers
31:03 Final Thanks and Wrap
Find John Hetherington on LinkedIn here (and get your free roadmap to delivering AI projects!): https://www.linkedin.com/in/johnhetherington1/ (https://www.linkedin.com/in/johnhetherington1/)
14 Feb 2026
Ep. 58: A Chit Chat About Change with Jay Kiew
Hey friends! Grab your coffee because this episode is a good one. We're hanging out with Jay Kiew, who's basically become a pro at rolling with life's punches. This guy's a change expert (15+ years in the game), keynote speaker, half-blind cancer survivor, and he's here to spill the tea on how to actually thrive when everything's changing around you.
We get into his book "Change Fluency" – think of it as your field guide for when life (or work) throws you curveballs. Jay breaks down nine solid principles for dealing with uncertainty and sparking innovation. We chat about managing teams, what's happening in today's wild job market, and yeah, we definitely talk about AI because how could we not?
If you're leading a team or just trying to level up your problem-solving game, this conversation's packed with real talk and practical gems.
Get in touch with Jay Kiew here:
LinkedIn - https://www.linkedin.com/in/jaykiew-change-fluency/ (https://www.linkedin.com/in/jaykiew-change-fluency/)
Website - https://www.changefluency.com/ (https://www.changefluency.com/)
What We Cover:
00:34 Getting started and saying hey to JQ
02:02 New year vibes and life updates
02:55 Diving into the "Change Fluency" book
06:11 Breaking down those nine principles
11:13 What to do when people just... resist change
17:15 AI and change (the combo we're all figuring out)
26:13 Real advice for project managers in the trenches
Podcast Authority Score: 24 / 100
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