An original podcast series from the Ohio Society of Association Professionals featuring candid conversations about the latest trends, challenges and success stories shaping the association world.
Smarter Events: Choosing Technology That Solves the Right Problems
In this episode, host Jarrod A. Clabaugh, CAE, welcomes Kim Harwood, president of Results at Hand Software, to discuss how technology can help associations streamline events, engage attendees and make the most of limited staff resources. Kim shares how her early career in telecommunications and mobile applications eventually led to the development of an event platform that grew from a mobile app into a suite of tools supporting registration, speaker management, attendee engagement, lead retrieval, continuing education tracking, reporting and on-site badge printing. The conversation explores the value of automation, why badge printing continues to be a priority for event professionals and how AI could reshape both event planning and the attendee experience. Kim also discusses the importance of integrations and strong communication between associations and their technology partners, emphasizing that organizations should start by clearly defining the problem they need to solve and choose technology providers that can become long-term partners rather than simply vendors.
This episode is sponsored by Shores & Islands Ohio.
OSAP Observations is produced by Association Briefings.
29 Jul 2026
Leading Through Change: Ethics, Trust, and the Future of Associations
In this episode, host Jarrod A. Clabaugh, CAE, sits down with Avi Olitzky, president and principal consultant of Olitzky Consulting Group, to discuss the leadership challenges and opportunities shaping today's associations. Avi shares how his journey into the association world fueled a passion for helping mission-driven organizations navigate change, build trust, and remain relevant in an evolving landscape. Together, they explore the importance of ethical leadership, effective change management, and the strategic decisions associations must make as they adapt to emerging technologies, shifting member expectations, and an increasingly complex future.
This episode is sponsored by the Ohio Trucking Association.
OSAP Observations is produced by Association Briefings.
30 Jun 2026
Building Better Member Connections Through Smarter Marketing
In this episode, host Jarrod A. Clabaugh, CAE, welcomes Barb Burgie, owner of Burgie MediaFusion, for a conversation about effective marketing strategies for associations. Barb shares practical advice on identifying the right audience, crafting messages that inspire action, and avoiding the pitfalls of trying to reach everyone at once. She also discusses the importance of member research, balancing AI with human expertise, building authentic relationships through personalized communication, and adapting marketing strategies to changing search and social media behaviors.
This episode is sponsored by Kalahari Resorts & Conventions Sandusky.
OSAP Observations is produced by Association Briefings.
Podcast Authority Score: 7 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
14
Social presence
0
YouTube
0
Engagement
0
Contact OSAP Observations
Guest appearances
Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about OSAP Observations
Who hosts OSAP Observations?
Jarrod A Clabaugh host the show. Published by osappodcast.
How often do new episodes come out?
The show publishes monthly, based on its RSS feed.
Does OSAP Observations take guests?
The show does not typically feature guests, based on episode analyses.
Host of OSAP Observations?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
