From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week. Because technology problems don’t happen in isolation. Or by themselves. They happen in parallel.
I’m Tim Flower. For the last 10 years, I’ve spent my career helping IT teams understand how productivity is stolen. Murdered even. Both from IT, and from the employees we support. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths we in IT go to for answers.
This mission started out to answer one simple question: What’s been killing productivity at Zentech, a cutting-edge company known for its efficient operations and innovation? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? Over the course of 5 weeks, you’ll see that answering that question uncovered all sorts of other unanswered questions, and we ended up finding more mysteries - crashing systems, failed updates, unhappy employees, and a strange reference to something called “The Foundation”.
Knowledge is power—until you forget.
In the midst of troubleshooting performance and productivity issues, the team at Zentech found yet another problem – Employees struggling with constant change and not able to leverage the apps they need to get their job done. Across industries, employees are struggling with the relentless pace of technology changes, especially with AI. And I’ve seen it as I travel the world talking with executives and tech leaders – they’re all concerned not only with IT’s ability to transform quickly, without breakage, but also with their employee’s ability to keep up with the pace and volume of change. Training sessions forgotten, new systems replacing old ones overnight, and IT teams overwhelmed with employees who simply can’t keep up. At Zentech, the story is no different.
Join us as we investigate the unseen breakdown of knowledge retention and the chaos it leaves behind - in Episode 5 - The Forgotten.
7 Jul 2025
The Virtual Murder
The Zentech team investigates a virtual murder, suspecting the VDI team and uncovering more about recurring IT issues with help from an AI assistant and DEX team.
30 May 2025
S1E3 - The Reboot Resistance
The fictional Reality Bytes crew, including Tim Flower, Tom McGrath, and Meghan Brake, reveal how complacency and neglected reboots at Zentech lead to security risks and system failures.
23 May 2025
S1E2 - Leave No Trace
This episode of Parallel follows the Reality Bytes crew as they investigate a mysterious loss of productivity at Zentech caused by a culprit known as 'The Undocumented Change,' potentially revealing deeper issues within the company's technology.
15 May 2025
S1E1 - The Phantom Lag
At ZenTech, employees grapple with software crashes and system slowdowns, leading to a murder that Tim Flower and the Reality Bytes crew investigate to uncover the cause of lost productivity in this fictional story.
Podcast Authority Score: 11 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
22
Social presence
0
YouTube
0
Engagement
0
Host of Parallel?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
