No More Waffle is the podcast that cuts the fluff and tells the truth about the property industry. Hosted by Ben Madden, each week we dive into the real conversations agents avoid, from why the public doesn’t trust estate agents, to the impact of acquisitions, training, AI, and service standards on buyers, sellers, landlords and tenants.
If you work in the property sector, or if you’re a consumer who just wants to understand how estate agency really works, this is for you. Raw, honest, and occasionally brutal, but always with the goal of making the industry better.
🎙️ New episodes every wee
In the final part of our three-episode run with Angi Cooney, we tackle the question every mover secretly wants answered: why does it take so long to buy or sell a home, and can it actually be faster?
Angi and Ben dig into slow timelines, broken systems, political apathy, and why nobody seems brave enough to simplify a process that should be so much easier for the people living through it.
In this episode:
The one change Angi would make tomorrow to transform the moving experience
Why shorter timelines, clearer updates, and smarter tech would help everyone
What went wrong with HIPs, and why the idea wasn’t actually the problem
Politicians, housing ministers and “God syndrome” decision-making
How overvaluing, six-month contracts and self-serving models slow everything down
Why the industry needs real experts at the table if anything is ever going to change
Guest:
Angi Cooney - lifelong estate agent, high-calibre operator, and host of the podcast Now What?, exploring life’s big “what next?” moments.
#NoMoreWaffle #EstateAgency#PropertyPodcast #HomeMoving #Conveyancing #HousingMarket #AngiCooney
18 Dec 2025
When the Industry Serves Itself (Instead of You)”
In the second part of our three-episode run with Angi Cooney, we dig into what she believes is the property industry’sbiggest failure: it serves itself before it serves the people whoactually rely on it.
From clunky conveyancing and faceless processes to referral fees and dodgy communication, Angi and Ben explore how we ended up here, why it still hasn’t changed, and what “being the parent, not the pal” looks like in agency and conveyancing.
In this episode:
Why so much of the industry is built around fees and referrals, not clients
How conveyancing became slower after computers and email arrived
The hidden damage done by layers of process, poor updates and zero transparency
Parenting, boundaries and property: why great service is basically good parenting for adults
The truth about referral fees, and the question every seller should ask their agent
Realistic advice on choosing a conveyancer (and why “local, reachable, and human” still matters)
Guest:
Angi Cooney - lifelong estate agent, high-calibre operator, and host of the podcast Now What?, exploring life’s big “what next?” moments.
#NoMoreWaffle #EstateAgency#PropertyPodcast #Conveyancing #HomeMoving #CustomerFirst #AngiCooney
11 Dec 2025
Estate Agency: It Was Never About the Houses
In the first of a three-part run with Angi Cooney, Ben sits down with a lifelong agent who says the quiet part out loud: estate agency is not about property, prices or portals, it’s about people.
From vision boards and “pointing north” to why only a small percentage of agents truly get this, Angi and Ben unpack what great agency really looks like when the client is the hero of the story.
In this episode:
Why most of the industry still behaves like it’s all about transactions and fees
The simple truth: without clients, you don’t have a business
How “care” sits at the centre of Angi’s whole approach to agency
The danger of promoting great valuers into terrible managers
Self-employed agents, corporates and independents - why the model matters less than the mindset
Practical advice for movers: how to actually choose one of the 5% of agents who put people first
Guest:
Angi Cooney - lifelong estate agent, high-calibre operator, and host of the new podcast Now What?, exploring life’s big “what next?” moments.
#NoMoreWaffle #EstateAgency#PropertyPodcast #AngiCooney #MovingHome #CustomerFirst #PeopleNotProperty
Who has been a guest on Pass the Syrup
Names identified in recent episode analyses. Showing up to five guests.
Sarah Evans
Ross McKenzie
Megan Eighteen
Kirsty Franks
Rowan Waller
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
20,101
Score snapshot 15 Sept 2025
Podcast Authority Score: 46 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
50
Social presence
0
YouTube
76
Engagement
30
Contact Pass the Syrup
Guest appearances
Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about Pass the Syrup
Who hosts Pass the Syrup?
Ben Madden and Harry Truman host the show. Published by No More Waffle - Property Podcast.
How often do new episodes come out?
The show publishes weekly, based on its RSS feed.
Does Pass the Syrup take guests?
The show does not typically feature guests, based on episode analyses.
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