VIPdesk Connect is an innovative company out to transform the customer service industry. We are committed to ELEVATING the human experience – delivering positive customer experiences through team members we deeply care about. Join us on our journey as we set out to do good for our team members, clients and customers.
Join Jen, Sally, and Maggie, along with special guest Liz, in an insightful conversation about navigating the intricate landscape of global expansion. This episode delves into considerations when expanding your business globally, emphasizing the preservation of your company culture throughout the process.
The hosts explore key aspects of global expansion, from the strategic recruitment of international talent to the significance of cultural awareness training. Learn how to create an inclusive environment that fosters a sense of belonging among your global team members.
Drawing from their personal experiences, the hosts share invaluable tips and highlight real-world examples, providing you with practical insights into the challenges and successes of expanding your company on a global scale.
To learn more about VIPdesk and our global BPO services visit our website vipdesk.com
2 Aug 2023
Outsourcing Customer Service: US vs Off-Shore
Making the decision to outsource your customer service can greatly impact your brand. In this episode, Sally, Maggie, and Jen provide valuable insights on outsourcing, including a comparison between outsourcing in the US versus off-shore options.
1 Jun 2023
What Defines Elevated Customer Service?
During their conversation, Sally, Jen, and Maggie explore some critical components of an exceptional customer experience and the importance of providing one. They share some valuable insights, recommendations, personal encounters of elevated service, and simple yet effective ways that businesses can enhance the overall customer experience.
At VIPdesk, we design solutions as unique as the brands we serve contact us at vipdesk.com to learn more.
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Apple Podcasts (US)
5.0 / 5
6 ratings
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