Patient Journey Pioneers

About Patient Journey Pioneers

Healthcare is at a crossroads. Health systems are walking the path, but are they in the right direction? Welcome to Patient Journey Pioneers: Roadmaps from the Top Digital Leaders in Healthcare. Soak up insights from leading executives as they dish on emerging technologies, digital transformation and the innovative strategies that are pushing the patient journey to new heights.

Publisher

Hyro

Category

business · technology

Language

en

Explicit

No

First episode

27 Jul 2022

Latest episode

17 Aug 2026

Latest episodes

38 episodes in the feed.

1. 

   17 Aug 2026

   Defining Guidelines for Seamless Patient Access with Endeavor Health

   The conversation with Jim Economou, VP of Patient Access and Contact Centers at Endeavor Health, covers a range of topics related to patient access, AI implementation, empathy, and efficiency. Jim shares insights on challenges, success metrics, and the vision for proactive patient access. The conversation concludes with a fun question about a dream concert experience. Chapters 00:00 Introduction to Patient Journey Pioneers 01:19 Jim Economou's Healthcare Journey 02:37 The Passion for Patient Access 03:30 Implementing AI in Patient Access 08:13 Balancing Empathy and Efficiency 14:42 Challenges in Patient Access 21:48 Measuring Success in Patient Access 34:45 Proactive Patient Access 38:56 Closing Remarks and Fun Question

2. 

   10 Feb 2026

   Episode #35: Inside ViVE 2026: The Leaders Designing Healthcare’s Most Influential Event

3. 

   10 Dec 2025

   Episode #36: From Copilots to Digital Workers: AI's Impact on Healthcare with Dr. Spencer Dorn

   In this episode of Patient Journey Pioneers, I'm joined by Dr. Spencer Dorn, Vice Chair and Professor of Medicine at the University of North Carolina. Dr. Dorn shares his extensive journey in the healthcare field, focusing on the intersection of clinical care, operations, and technology over his 20-year career. We discuss the evolution of digital tools in healthcare, the integration of AI in clinical and administrative settings, and the challenges and opportunities these technologies present....

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

3 ratings

Spotify

5.0 / 5

4 ratings

Podcast Authority Score: 29 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

45

Social presence

0

YouTube

0

Engagement

32

Contact Patient Journey Pioneers

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.