"The worst thing that can happen to a business is to have its cashflow stopped. Cashflow is the backbone of a business, and if it stops, your business is at risk. As a business owner, you look to build a strong backbone—you need to be able to sit on the beach over a beer and think about how to grow your business, not how to fix it." This is a quote from a business owner that experienced business processing account termination. Hosted by Tal Miller, Fibonatix's CEO, in this podcast series, we provide all the information you need to know on how the right payment processing solution can grow your business.
🎙 Our latest podcast episode is out, and it's packed with insights and tips! 🚀Join our hosts Tal Miller, Fibonatix's CEO, and Chris Algie, Fibonatix Head of Sales, as they dive into "The Essential Role of Payment Service Providers" in our newest episode. 💡What can you expect?- A comprehensive understanding of what a PSP is and the services they provide.- Insights into how PSPs can help merchants grow their businesses.- An overview of different types of PSPs, along with their pros and cons.Lis...
15 Jul 2024TRANSCRIPT
Understanding Interchange Fees: A Simple Guide to Pricing in Payments
Join Tal Miller, CEO of Fibonatix, in an enlightening episode of our podcast series where we delve into the intricate world of interchange fees and merchant pricing. This episode features Kirill Lisitsyn, CEO and co-founder of TORUS, a pioneer in revolutionising how card issuers and acquirers handle fees and profitability with Visa and Mastercard.
In this episode, Tal and Kirill unveil the secrets and misconceptions surrounding merchant pricing. They expose the realities and clear up the confusion, providing merchants with a clear and unbiased understanding of the fees they pay.
Merchants often struggle to comprehend the intricacies of their fees due to a lack of transparent and detailed information. Tal and Kirill not only explain these complexities but also share their expert insights on the current state and future of interchange fees and merchant pricing.
Tune in to gain invaluable knowledge and empower yourself with the clarity you need to navigate the financial landscape of your business.
15 Jul 2024TRANSCRIPT
Season 2 - Episode 3: Understanding Interchange Fees - A Simple Guide to Pricing in Payments
Join Tal Miller, CEO of Fibonatix, in an enlightening episode of our podcast series where we delve into the intricate world of interchange fees and merchant pricing. This episode features Kirill Lisitsyn, CEO and co-founder of TORUS, a pioneer in revolutionising how card issuers and acquirers handle fees and profitability with Visa and Mastercard.
In this episode, Tal and Kirill unveil the secrets and misconceptions surrounding merchant pricing. They expose the realities and clear up the confusion, providing merchants with a clear and unbiased understanding of the fees they pay.
Merchants often struggle to comprehend the intricacies of their fees due to a lack of transparent and detailed information. Tal and Kirill not only explain these complexities but also share their expert insights on the current state and future of interchange fees and merchant pricing.
Tune in to gain invaluable knowledge and empower yourself with the clarity you need to navigate the financial landscape of your business.
21 Apr 2024TRANSCRIPT
Season 2 - Episode 2: Decoding Data: Gain Deeper Insights into Your Business
In this engaging session, Tal and Liron dive into the transformative power of data in today’s business landscape. They discuss practical strategies for collecting, analysing, and interpreting data to make informed decisions that drive success. Listeners will learn how to leverage data to understand customer behavior, improve operational efficiencies, and innovate product offerings.
Whether you’re a startup entrepreneur or an executive at an established company, this episode will equip you with the tools and knowledge to use data as a strategic asset.
3 Mar 2024TRANSCRIPT
Season 2 - Episode 1: Exploring the Future Trends of 2024
Join us for a special episode of 'Exploring the Future Trends of 2024', hosted by Tal Miller, CEO of Fibonatix, marking our much-anticipated return for Season 2!
In this episode, we dive deep into the expected trends and shifts within the financial landscape of 2024, focusing particularly on the evolving challenges and innovations in the payment world. This episode is a must-listen for industry professionals looking to stay ahead of the curve.
We're not just stopping here – stay tuned for more insightful content as we continue our journey.
The podcast is available in both audio and video formats on our YouTube channel!
7 Oct 2021
Episode 11: What is Fraudulent Transaction and How A Business Should Handle Fraud Report?
This is the third episode in the chargeback series of episodes, an important episode for every business!
Although it is common to think that every fraud report will end up being a chargeback, this is not always the case.
In this episode, Tal covers the topic of fraud from every angle, the misconception, and confusion between fraud and chargeback and explains why fraudulent transaction does not have a direct implications on the business. He also explains what is a fraud-to-sales ratio, how to calculate it, and what is the solution to fight fraudulent transactions.
30 Aug 2021
Episode 10: How to Handle Chargebacks and What are The Common Chargeback Ratios?
In the second part of the chargeback series, Tal is getting into the core of chargebacks in your business, how you should handle them, what you can do about them and he also explains what are the common chargeback calculations and ratios you should measure while monitoring the risk of your business.
This is a must-hear episode for every business!
5 Aug 2021
Episode 9: Introduction to Chargebacks
This episode is the first out of a series of chapters discussing chargebacks.
In this episode, Tal explains what was the route of creating the chargeback mechanism, how this has evolved, and what are the consequences of it 50 years later.
8 Jul 2021
Episode 8: What Makes a Good PSP?
This episode is a special experimental one.
We wanted to see what will happen when we cram twenty+ years of payments experience in a single episode and let it run wild.
Join us on this epic voyage as Tal hosts Viktoria Soltesz, founder and CEO of consultancy PSP Angels for a conversation on what makes a good PSP
29 Jun 2021
Episode 7: How a Good PSP Can Help You Handle VUCA Situations?
We didn't want to do this episode, but you made us!
In the days after our previous episode on VUCA, many of our listeners reached out and requested that we elaborate on ways in which PSPs can support businesses with VUCA situations. So, being the good listeners that we are, voila!
In this episode, Tal shares examples of ways a good PSP can help you deal with Volatility, Uncertainty, Complexity, and Ambiguity. You might be surprised with the many ways a PSP has and the significant part it can take in providing you with what you need to overcome these kinds of situations.
23 Jun 2021
Episode 6: Introduction to VUCA in the Payments World
Life is a constant struggle.
To fight and triumph against impossible odds is part of the human experience.
VUCA (Volatility, Uncertainty, Complexity, Ambiguity) is a term often used to characterise the nature of situations that businesses encounter and in which business leaders make decisions.
In this episode, we'll dive off the deep end and try and provide you with a better understanding of how it works and how it relates to the business world and to payments.
23 May 2021
Episode 5: How COVID-19 Affected/is Affecting Payments?
Has anything changed in the world of payments during 2020? (spoiler alert... DUH!) in the midst of a global pandemic, it is quite clear that the payment industry is not immune to change.
Join us in this episode to learn about what exactly changed during this dynamic period and why, as well as what the future holds.
18 May 2021
Episode 4: What Makes a Business a High(er)-Risk Business?
The truth behind why some businesses are flat out declined at the outset; Why some businesses are considered to be "high-risk" while others are not; How do Payment Services Providers (PSPs) go about assessing how risky businesses are...
All this and more covered in the fourth episode within our Intro to Payments series. If you're unsure how you would be classified as a merchant or if you're unsure how to classify your merchants, tune in and learn more!
11 May 2021
Episode 3: Let's Talk About Risk and How to Evaluate It
NEVER avoid risk! Manage it!
In this episode, we will be covering the basics of assessing risk, how to evaluate it and best practices for merchants and Payment Services Providers (PSPs). If you don't know anything about risk management or you think you know everything there is to know about it (you don't), this episode is a must-listen for you!
"There is hardly anything in the world that someone cannot make a little worse and sell a little cheaper, and the people who consider price only are this person's lawful prey." (J. Ruskin)
Typically, conversations with prospective PSPs revolve around price, however, there is much more to it before signing a contract with your PSP!
In this episode, we outline key questions you should ask any prospective PSP as well as aspects you should consider before choosing the right provider for your business, and also how all this is related to ball bearings.
27 Apr 2021
Episode 1: Questions You Should Ask Yourself Before Looking for Payment Processing Solutions
Ensuring your customers' payments experience is closely aligned with your business and customer needs is vital. Therefore, defining your key requirements is the foundation of a solid selection process of payment processing solutions.
In this episode, we outline the key question every business should ask themselves before choosing a payment solution for their business.
Inside a recent episode
The Essential Role of Payment Service Providers
Published 16 Oct 2024 · Transcript excerpt
[…] They do optimizations. They make things run smoother. They get you better rates. They do different things that are more related to the business side of things. So this would be the ones that would be would fall into that category. And then we have what I like to call the full PSPs. So these are PSPs that do both. So they they provide both types of services. So you have the business side and you have also the technological side. Now that we sort of understand what it is. Let's talk maybe a bit about how they came about and what are they good for. So basically. And I feel this is part of our conversation. […]
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