Payments Cannot Fail

About Payments Cannot Fail

Payments don’t get a second chance. They have to work, every time. Payments Cannot Fail is a podcast from Form3 exploring the systems, infrastructure and decisions that keep money moving across the global economy. Hosted by Form3 CRO Mark Fieldhouse, the series brings together industry leaders to examine the challenges shaping modern payments, from resilience and regulatory pressure, to instant payments adoption across the UK, Europe and the US. Each episode goes beyond the surface to uncover the structural issues facing banks and fintechs, and what it takes to build payments infrastructure that truly cannot fail.

Publisher

Form3

Category

business · business · technology

Language

en

Explicit

No

First episode

24 Sept 2026

Latest episode

5 Nov 2026

Latest episodes

9 of 9 episodes have a transcript.

1. 

   5 Nov 2026TRANSCRIPT

   Episode 9: Built to Survive | Payments Cannot Fail ft. Spencer Kimball

   Form3 CRO Mark Fieldhouse interviews Cockroach Labs Co-founder and CEO Spencer Kimball on designing resilient payment systems and the critical role of databases in global financial operations.

2. 

   23 Oct 2026TRANSCRIPT

   Episode 8: The Invisible Engine Behind Payment Reliability | Payments Cannot Fail ft. Catherine Cox

   Form3 CRO Mark Fieldhouse interviews Form3 Global Head of Revenue Operations Catherine Cox on building payment reliability through proactive operations and cross-team alignment.

3. 

   7 Oct 2026TRANSCRIPT

   Episode 7: Human By Design | Payments Cannot Fail ft. Anna Savage

   Form3 CRO Mark Fieldhouse interviews Form3 Chief People Officer Anna Savage on how human design, not just technology, ensures reliable payments in an AI-driven world.

4. 

   24 Sept 2026TRANSCRIPT

   Episode 6: The Invisible Side of Payments | Payments Cannot Fail ft. Otto Benz

   Nationwide's Otto Benz and Form3 CRO Mark Fieldhouse explore how banks achieve simple, reliable, and safe payments through innovation and fraud prevention.

5. 

   24 Sept 2026TRANSCRIPT

   Episode 5: From Payment Rails to Connectivity | Payments Cannot Fail ft. David Watson

   David Watson, President & CEO of The Clearing House, discusses with Mark Fieldhouse how payment infrastructure evolves towards connectivity and digital money while maintaining trust and resilience.

6. 

   24 Sept 2026TRANSCRIPT

   Episode 4: The Future in Motion | Payments Cannot Fail ft. Paul Horlock

   Santander UK Chief Payments Officer Paul Horlock and Form3 CRO Mark Fieldhouse discuss transforming payments for a real-time world while ensuring system resilience.

7. 

   24 Sept 2026TRANSCRIPT

   Episode 3: Resilience at Real-Time Scale | Payments Cannot Fail ft. Edward Wilde

   Form3 CTO Edward Wilde and CRO Mark Fieldhouse discuss building resilient, real-time payments infrastructure and the strategic importance of operational resilience for banks and fintechs.

8. 

   24 Sept 2026TRANSCRIPT

   Episode 2: Who Are You Really Building Products For? | Payments Cannot Fail ft. Dave Scola

   Form3 US CEO Dave Scola discusses how instant payment expectations are transforming US banking and why omni-channel evolution is critical for meeting modern customer needs.

9. 

   24 Sept 2026TRANSCRIPT

   Episode 1: The Problem Beneath the Problem | Payments Cannot Fail ft. Mike Walters

   Host Mark Fieldhouse interviews Form3 CEO Mike Walters about the critical need for resilient payment infrastructure and the fundamental challenges Form3 addresses.

Inside a recent episode

Episode 9: Built to Survive | Payments Cannot Fail ft. Spencer Kimball

Published 5 Nov 2026 · Transcript excerpt

[…] But what if all those machines are on one rack? And that's why you might want to spread the machines across different racks in a data center because racks have their own power and maybe their own network connectivity. And so a rack could have a problem with its power supply or something like that. […]

Who has been a guest on Payments Cannot Fail

Names identified in recent episode analyses. Showing up to five guests.

• Spencer Kimball
• Catherine Cox
• Anna Savage
• Otto Benz
• David Watson

Contact Payments Cannot Fail

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Payments Cannot Fail