Risky Business presents conversations with experts and practitioners in the world of payments, risk, vendor management and compliance. Topics include: ACH payments, social engineering fraud, business email compromise, vendor management, insurance and all risk related to payments fraud and compliance issues.
In our latest episode of Risky Business, we sat down with Tom Rogers of Vendor Centric to discuss the evolution of vendor management and its progression from an administrative focus to a strategic one.
Top Takeaways on the Top Trends in Vendor Management
#1: Vendor risk mitigation is moving from compliance to value creation
#2: Vendor management has evolved from admin to strategic quarterback
#3: The importance of a strategic vendor “analyst” is growing
#4: AI ***may*** help create value in vendor management
www.paymentworks.com
6 Oct 2023
The Supplier File and Your ERP
Jens Brown from Huron teaches our host Angela Sarno a few things about ERP migrations, the expectations organizations have on their human vendor managers, and what AI has in store for vendor data.www.paymentworks.com
8 Sept 2023
Breaking Down Silos
Jenn Glassman has spent a lot of time thinking about optimizing payments strategies for public organizations. In this episode she shares how securing vendor onboarding allows an organization the peace of mind to move to electronic payments for vendors, without fear of fraud.www.paymentworks.com
27 Jul 2023
There Hasn't Been a Good Day Yet
"The workload that we currently have is enough to keep four people busy full-time for months and months without even being able to catch up...I've been given half of a person." (~16:47)
"This is not a basic data entry. You actually have to have brains to analyze what you're doing. It's almost to the level of an analyst...to dissect something and to understand how important it is to do it right from the very beginning." (~20:31)
"If I could get [leadership] to understand that implementing a better workflow not only benefits them, but keeps people happy and possibly keeps employees obviously too. Once I did empty out my office and I said, "'I'm done, I'm leaving.' And they begged me and said, 'No, things are going to change.'" (~26:02)
"Let me do the job of AP manager and not be the AP specialist, the clerk, the admin, the chase it down, drive things to FedEx. I can't even name everything that I do." (~27:52)
"I actually have hope...that this is not at the end of my life struggling, that there is actually a better thing out there. And you guys [PaymentWorks] I think are the answer to it. I just need to convince other people to see how beautiful things could be with better software and a better understanding of the job."
(~32:12)
www.paymentworks.com
9 Nov 2021
The Risk and the Reward
Kristen Drobnis is passionate about managing corporate risk. She sees the risk team as instrumental to cost avoidance and helping the bottom line. Interview recorded in August 2021.www.paymentworks.com
5 Oct 2021
Risky Business: The American Rescue Plan Act: A Primer
Intro 0:00- 4:33
Interview with John Wilkerson 4:34- 29:53
Topics the four 'buckets' of allowed spend for ARPA funds, making a case for broadband and cybersecurity as infrastructure, how to use the "lost revenue" funds.
closing: 29:54 - end
www.paymentworks.com
14 Sept 2021
Risky Business: Email is the Start of the Problem
Email is the starting point for almost all social engineering payments fraud scams. Christopher Arehart from Chubb walks through why you should have zero trust in email, and what you can do instead.www.paymentworks.com
20 Aug 2021
Risky Business: Keeping it Clean
Julie-Anne White makes the case that investing in a clean vendor master has an immediate ROI.www.paymentworks.com
David Birch is an author, advisor, commentator on digital financial services and is regarded by many (including everyone at PaymentWorks!) as a top money expert. But the area where he may have the most mastery is identity, a topic he believes isn't quite as complicated as some choose to believe.www.paymentworks.com
18 Aug 2021
Risky Business: Third Party Risk Management: A Primer
With 40 years of experience in financial services, covering a wide range of functions globally, including Operations & Technology, Risk Management, Audit, and Regulatory Compliance, Yakut Akman joined us to spell out a prescription for managing third parties, and the pile of risk that comes with them.www.paymentworks.com
17 Aug 2021
Risky Business: Where's My Vendor?
From the front lines of vendor management at Villanova University and California State University Monterey Bay, Wendy Grayauskie and Miguel Silva dish about what keeps them up and night, and the most popular question they are asked (hint, it's the title of this episode).www.paymentworks.com
16 Aug 2021
Risky Business: The Million Dollar Question About Coverage
PaymentWorks Presents Risky Business Episode 3: Matt Klein, National Fidelity Product Leader at Willis Towers Watson breaks down the world of insurance and coverage for losses stemming from social engineering frauds. He walks us through the exacting claims process, what questions you should ask your insurance provider right now, and what business leaders will need to do to prepare for such attacks.www.paymentworks.com
13 Aug 2021
Risky Business: Treasury in Higher Ed: Protect and Serve
PaymentWorks interviews the Treasurer at Texas State University, Valarie Van Vlack on the unique mission of treasury in higher ed, and all of the creative ways fraudsters try to scam educational institutions.
PaymentWorks Presents Risky Business focuses on interviewing industry experts and front line practitioners in the world of vendor management and riskwww.paymentworks.com
12 Aug 2021
Risky Business: The Evolution of Risk
PaymentWorks interviews the former CEO of Boston Private bank regarding the evolution of risk management, vendor management, and the increasing threat of payments fraud for businesses.
PaymentWorks Presents Risky Business focuses on interviewing industry experts and front line practitioners in the world of vendor management and risk. This is the inaugural podcast.www.paymentworks.com
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