- 16
- Episodes
- Weekly
- Cadence
- 2025
- First episode
About People are the Point with Mark Concannon
Welcome to People are the Point — the podcast where mid-market leaders share what’s really working when it comes to growth, efficiency, and people in the age of AI. Hosted by Mark Concannon, each episode dives into real conversations with CEOs, CXOs, and transformation experts who are using AI and modern strategy to: - Unlock new revenue through smarter sales and marketing - Streamline operations for maximum efficiency - Reshape teams and culture for the future of work
- Publisher
- Mark Concannon
- Category
- business · technology
- Language
- en
- Explicit
- No
- First episode
- 28 Oct 2025
- Latest episode
- 31 Mar 2026
Latest episodes
16 episodes in the feed.
31 Mar 2026
S02E16 | AI Builds Campaigns Fast But Sales Still Need Human Trust | Amy Barzdukas
The “AI will replace marketers” narrative is a broken system myth. What nobody tells you about AI in marketing is this: it’s not eliminating talent it’s exposing outdated strategy, weak thinking, and slow execution. In this powerful conversation, Amy Barzdukas reveals the hidden truth behind AI driven marketing, answer engine optimization, and the uncomfortable reality of staying relevant in the age of AI. As Chief Marketing Officer at Delta Electronics, Amy Barzdukas brings decades of experience from Microsoft, HP, and high growth tech companies to break down how AI is actually transforming modern marketing. This is not theory. This is how global marketing leaders are using AI right now to move faster, think smarter, and win. 🎯 What you will explore: 🔹 The Death of Traditional SEO and Rise of AI Answers 🔹 Synthetic Audiences Replacing Expensive Market Research 🔹 Vibe Coding and Building Websites in One Day 🔹 Why AI Still Cannot Replace Human Closing Power From AI generated campaigns to agent driven workflows, Amy shares how her team uses AI daily to accelerate execution without sacrificing creativity or control. Learn how to leverage LLMs for audience insights, scale content creation, and optimize for how machines actually read your brand. If you are in marketing, growth, SaaS, or tech leadership this episode will completely shift how you think about AI adoption. 🔗 Connect with Amy Barzdukas: LinkedIn: https://www.linkedin.com/in/amy-barzdukas/ 🔗 Learn more about Delta Electronics: Website: http://www.deltaww.com/en-US/index I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
24 Mar 2026
S02E15 | Manufacturing & AI: Humans Still Rule the Factory Floor | Alex Allen
In a world obsessed with automation, AI, and robotics, the uncomfortable reality is that humans still outperform machines in complex manufacturing environments. Alex Allen, Chief Operations Officer at James Skinner Baking Company, exposes the hidden truths about AI in production, lean operations, and factory turnarounds. Forget what nobody tells you about instant AI miracles—this is the real story behind the data, the patterns, and the people who make manufacturing hum. Alex dives deep into the hands-on challenges of modern baking production, why some automation fails, and how AI can only truly thrive in factories that already have clean, actionable data. From pattern recognition and predictive analytics to the strategic role of managers on the floor, this episode is packed with actionable frameworks, bold opinions, and practical strategies for anyone scaling operations in the age of AI. Discover how turnaround expertise meets technology, why overly automated factories can backfire, and how thoughtful human oversight drives both efficiency and innovation. Alex also breaks down the cost-benefit realities of robotics, explains why “one-size-fits-all” AI dashboards are misleading, and shares his vision for how the next generation of manufacturing leaders can leverage technology without losing the human touch. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
17 Mar 2026
S02E14 | AI Adoption Fails Without A Plan Or Accountability | Dean Curtis
The AI hype is broken, the sales system is outdated, and most companies are blindly chasing automation without results. This conversation exposes the hidden truth about AI in business, why most teams fail to scale it, and the uncomfortable reality leaders avoid when it comes to real customer experience transformation. If you think AI replaces humans, this episode will challenge everything you believe about the future of sales, leadership, and growth. In this powerful episode, Dean Curtis, CEO of Ingage.io, breaks down how AI is actually reshaping business operations, not replacing them. Drawing from real-world leadership experience, Dean introduces the concept of an AI maturity ladder, showing how organizations can move from experimentation to measurable impact. He shares how high-performing teams are using AI to enhance customer experience, streamline sales processes, and eliminate inefficiencies without losing the human edge. This episode goes beyond surface-level AI trends and dives into what actually works, what fails, and how leaders can navigate change in high-pressure sales environments. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
10 Mar 2026
S02E13 | The AI Hype Cycle: Big Promises, Real Risks | Margaret Rogers
The AI revolution is being sold as the ultimate productivity miracle, but the uncomfortable reality inside boardrooms is far more complex. Behind the hype of generative AI, automation, and digital transformation lies a broken narrative about how businesses actually evolve. In this powerful conversation, Margaret Rogers, CEO of Pariveda Solutions, reveals the hidden truth about AI adoption, leadership development, and the outdated strategies many organizations are still using while the pace of technology accelerates faster than ever. In this episode, Margaret Rogers, Chief Executive Officer of Pariveda Solutions, shares deep insights from more than two decades in consulting and digital transformation. She explains why AI hype cycles mirror past technology booms, why organizations must rethink how they train future leaders, and why blindly chasing automation could create serious long term talent gaps. Rather than replacing humans, Margaret argues that AI will reshape the nature of work by removing busy work while elevating creativity, critical thinking, and leadership. She also reveals why companies experimenting with AI through small proof of concepts often outperform those making massive bets too early. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
3 Mar 2026
S02E12 | Custom Software That Beats Off-The-Shelf Tools | Grace Schroeder
The SaaS addiction is breaking your business and nobody wants to say it. Vendor lock in, AI price hikes, bloated tech stacks and outdated automation strategies are silently draining mid market companies. While Big Tech sells you another “AI powered” upgrade, the hidden truth is this: if you don’t own your software and your agents, you don’t own your future. In this explosive conversation, Grace Schroeder, Founder of Slinger, dismantles the broken system of enterprise software and explains why the future of AI automation is open source, decentralized, and owned by you. Grace shares how Slinger evolved from one of the early low code platforms into an open source framework built for custom software, agentic AI, and real business control. Instead of renting your automation through SaaS platforms like Salesforce, NetSuite, or Slack, she argues companies must own their IP, build internal agent forces, and eliminate vendor lock in. From AI roadmap strategy to security risks in vibe coding, this episode covers business automation, digital transformation, AI security, and the build versus buy debate in a way few founders dare to. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
6 Jan 2026
S02E11 | Navigating the AI Landscape and Peace University | Ziad Khan
Join host Mark Concannon in this insightful episode of People Are The Point as he speaks with Ziad Khan, a visionary who's seamlessly blended his diverse background and experiences—from his roots in Pakistan and reflections post-9/11—into the founding of Peace University. This conversation delves deep into the transformative role of AI in education and society. Ziad offers a compelling perspective on the future, arguing that AI will create jobs and should be viewed as a tool that organizes information and enhances, not replaces, human life. Key Discussion Points 💡 -The Birth of Peace University: Hear Ziad's inspiring journey and how the university aims to foster interfaith dialogue and essential skills building. -AI and Job Displacement: Ziad addresses common concerns, drawing historical parallels to show how technology consistently creates more opportunities than it destroys, emphasizing that human intelligence will always remain ahead of artificial intelligence. -Human Responsibility & Ethics: A critical look at the balance between leveraging technology and maintaining human responsibility, underscoring the paramount importance of ethical considerations in AI development. -Generational Shifts: An exploration of how different generations adopt and interact with new technologies. -The Critical Need for Peace: Concluding thoughts on the essential role of peace and reducing societal stress for individual and collective well-being. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
30 Dec 2025
S02E10 | Navigating the AI Revolution in Employment | Jim Krigbaum
In this conversation, Jim Krigbaum discusses the transformative impact of AI on employment, particularly in small businesses and the global labor market. He highlights how AI is changing job dynamics, especially in low-wage sectors, and emphasizes the importance of adapting to these changes through education and skill development. The discussion also touches on the efficiency of supply chains and the future of manufacturing in relation to AI advancements. I hope you enjoyed this episode! - Mark and the People are the Point podcast team
23 Dec 2025
S02E09 | AI as a force multiplier | Sean Farrell
In this episode, Mark Concannon sits down with Sean Farrell, CEO of Quality Data Systems, to break down how AI is reshaping the financial services and banking industry. Sean shares practical insights on using AI as a force multiplier—helping employees work smarter, improving customer experiences, and accelerating low-risk loan decisions without compromising trust or oversight. The conversation explores the realities of modernizing legacy banking systems, the importance of strong communication during tech adoption, and how data analytics is becoming a competitive advantage for financial institutions. Sean also highlights why AI should enhance human roles, not replace them, and how celebrating early wins can help teams embrace new technology with confidence. Perfect for anyone interested in AI in banking, financial services technology, risk management, data analytics, automation, digital transformation, employee empowerment, and customer-focused innovation. ⭐ Key Takeaways - AI acts as a force multiplier when applied strategically. - “Trust but verify” is crucial for safe and responsible AI implementation. - Streamlining customer service processes can significantly enhance user experience. - AI can accelerate low-risk loan decisions without increasing exposure. - Automation reduces operational costs while meeting rising consumer expectations. - Data analytics is becoming indispensable in modern financial institutions. - I helps detect unusual trends and behaviors that impact risk management. - Clear communication and alignment are essential during technology rollouts. - Celebrating small wins builds employee confidence and accelerates adoption. - AI should empower people, not replace the human expertise that drives banking. I hope you enjoyed this episode! - Mark and the People are the Point podcast team
16 Dec 2025
S02E08 | The Role of Data and Authenticity in AI | Rafsan Bhuiyan
People Are the Point with host Mark Concannon returns with a powerful episode featuring Rafsan Bhuiyan, diving deep into how AI, data, and authenticity are transforming the way businesses engage with customers. If you’re looking to understand the real future of customer engagement, automation, and the future of work, this conversation breaks it all down with clarity and actionable insight. Rafsan explores how AI is reshaping industries—not by replacing humans, but by empowering teams to work smarter, personalize experiences at scale, and eliminate repetitive tasks. From building the right frameworks to tackling information overload, this episode reveals what companies must do to stay competitive in a rapidly evolving tech landscape. Whether you’re a marketer, business leader, founder, or simply curious about how technology is rewriting the rules of engagement, this episode will help you understand where AI is headed and how to use it authentically. 🔥 What You’ll Learn Why AI is multipurpose and applicable across industries How personalization drives deeper customer engagement The role of data as a tool—not the solution itself Why authenticity and culture will differentiate future brands How AI enhances targeting and demographic understanding Why consultation and human connection are central to AI adoption The importance of frameworks for integrating AI into business processes How to eliminate repetitive tasks and boost operational efficiency Why the best solutions come not just from tech—but from the energy behind it 💡 Sound Bite "The best is hard to achieve." I hope you enjoyed this episode! - Mark and the People are the Point podcast team
9 Dec 2025
S02E07 | Authentic Storytelling in an AI World | With Rich Bontrager
Broadcaster, speaker, and virtual communication expert Rich Bontrager joins Mark Concannon to explore how AI is reshaping storytelling, personal branding, and the future of broadcasting. With 35+ years of on-air experience, Rich shares how technology can elevate your message — but only when authenticity stays at the center. In this episode, you’ll learn how to use AI as a creative partner, build a personal brand that feels human, navigate rapid technological change, and communicate with clarity in a digital-first world. Whether you're a leader, creator, or communicator, this conversation reveals how to stay true to your voice while leveraging the tools shaping tomorrow’s workplace. Perfect for anyone interested in AI, broadcasting, on-camera presence, virtual leadership, storytelling, authenticity, technology adoption, personal branding, and change management. ⭐ Key Takeaways Rich Bontrager brings over 35 years of professional broadcasting experience. AI can enhance storytelling and personal branding when used intentionally. Authenticity remains the most important differentiator in a tech-driven world. Human connection — especially eye contact and presence — cannot be replaced by AI. Personal stories resonate more deeply than data or information alone. The future of AI in broadcasting offers huge opportunity but requires responsible use. Adapting to new technologies demands strong change management skills. Your personal brand is unique — AI should elevate it, not dilute or replace it. Continued learning is essential to stay ahead in a fast-changing digital landscape. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
2 Dec 2025
S02E06 | Proving AI's Value to Clients | With Paul Heard
In this episode, Mark Concannon sits down with AI strategist and technology leader Paul Heard to unpack the rapidly changing relationship between AI, employment, and business value. Paul breaks down how companies can use AI to enhance productivity, why so many AI projects fail to deliver ROI, and what it really takes to prove the value of digital employees inside an organization. The conversation explores how education and upskilling must evolve, why accountability in AI outputs matters more than ever, and what leaders should understand about integrating AI responsibly. Whether you're an executive, innovator, or curious professional, this episode offers a grounded, practical look at the future of work — and the skills that will define it. Ideal for listeners interested in AI, employment trends, digital employees, business productivity, technology adoption, innovation, AI strategy, future skills, and proof-of-concept development. ⭐ Key Takeaways AI is best used as a productivity tool that amplifies human work. Understanding business value is essential when designing AI solutions. Many companies hesitate to adopt AI due to regulatory and compliance concerns. Digital employees will play a growing role in future workforces. Education must shift toward helping people use AI to boost productivity. Proof of concepts are critical for demonstrating the real value of AI. A large percentage of AI projects fail to produce meaningful returns. Accountability and ownership of AI outputs are required for responsible adoption. AI can be used to validate other AI systems, creating new quality-control models. The employment landscape is shifting as AI reshapes job expectations and skills. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
25 Nov 2025
S02E05 | The AI Revolution in Business | With Zubin Irani
In this episode of People are the Point, host Mark Concannon sits down with Zubin Irani to explore how AI is transforming productivity, software development, sales, and revenue generation. From enhancing team performance with real-time feedback to addressing challenges in consumer behavior and technology adoption, this conversation dives deep into how artificial intelligence is reshaping the future of work. Zubin shares insights on why the demand for developers remains strong, how AI empowers junior employees to take on more complex challenges, and why continuous learning is key in a fast-evolving digital world. Whether you're a business leader, software engineer, or sales professional, this episode will help you understand how to leverage AI for smarter, more efficient work. 💡 Key Takeaways 🚀 AI is revolutionizing productivity and performance across industries. 🧠 Real-time AI feedback accelerates learning and growth. 👩💻 Developers remain essential despite automation. 💬 AI personalization improves sales and marketing outreach. 📈 Continuous learning is critical to stay ahead. 🌍 The future of work depends on embracing new technologies. 🕒 Chapters 00:00 Introduction to AI in Business 02:49 Leveraging AI for Productivity 05:56 AI's Impact on Software Development 09:08 AI in Sales and Revenue Generation 11:49 Consumer Behavior and AI Adoption 15:00 The Future of Work with AI 18:08 Conclusion and Key Takeaways I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
18 Nov 2025
S02E04 | Exploring the Future of Consumer Brands | With Alex Grieco
In this episode of People are the Point, host Mark Concannon sits down with Alex Greico, Chief of Staff at Ember, to explore how the company’s unique advisory and funding model is helping consumer brands grow, scale, and adapt in an ever-changing marketplace. Alex shares how Ember partners with brands to overcome challenges like stagnant growth, shifting consumer behavior, and market uncertainty, while embracing the power of AI to boost operational efficiency and product development. The discussion also touches on the upcoming holiday shopping season, the evolving balance between marketing and innovation, and how authentic leadership drives long-term success. Whether you’re a brand leader, entrepreneur, or marketer looking to stay ahead of market trends, this episode delivers real-world insights into how to navigate the future of consumer brands. 💡 Key Takeaways 🔥 Ember empowers consumer brands to grow and mature. 📉 Many brands seek help amid plateauing growth. 🤖 AI enhances operational efficiency and product innovation. 🧠 Use existing tools effectively before adopting new ones. 🎨 Be cautious with AI in creative content and brand storytelling. 🛍️ Holiday shopping trends are shifting with the economy. 💬 Consumer behavior is leaning toward experiences over products. 👥 Collaboration and communication drive successful product development. 🚀 Staying informed about emerging tech fuels long-term growth. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
11 Nov 2025
S02E03 | Navigating the Senior Living Landscape | With Ben Smith
In this conversation, Ben Smith discusses his roots in Milwaukee, his career in senior living marketing, and the challenges faced in the industry. He shares insights on family dynamics in business, the future of education in light of AI advancements, and the importance of personal hobbies and outdoor activities. The discussion also touches on the evolving perceptions of senior living communities and the impact of AI on business operations. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
4 Nov 2025
S02E02 | Redefining Sales with the 'Serving Mindset' | with Farnoosh Brock
In this conversation, Farnoosh Brock shares her journey from a corporate engineering background to becoming a leadership coach and entrepreneur. She emphasizes the importance of communication skills and emotional intelligence in career development, discusses the illusion of job security in corporate environments, and introduces her concept of the 'Serving Mindset' in sales. Additionally, she reflects on the challenges and rewards of co-founding a business with her husband, highlighting the need for personal growth and enjoyment in work. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
28 Oct 2025
S02E01 | AI and Mixed Reality: Transforming Mental Health | with Peter Oykhman
In this conversation, Peter Oykhman discusses the intersection of AI, mixed reality, and mental health, emphasizing the potential of these technologies in therapeutic settings. He highlights the evolution of XR hardware, its current limitations, and the importance of using AI responsibly in mental health applications. The discussion also touches on the future of AI in addressing aging and cognitive health challenges, advocating for a cautious yet optimistic approach to integrating these technologies into healthcare. I hope you enjoyed this episode! - Mark and the People are the Point podcast team Like and subscribe to never miss new content. #PeopleAreThePoint #AIBusinessStrategy #MidMarketLeadership #DigitalTransformation #BusinessGrowth #AIInBusiness #LeadershipPodcast #OperationalExcellence #FutureOfWork #ScalingWithAI #Explorepage
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