Want to learn about Express best practices in a whole new way? Sit down with Express expert and Franchise Developer for the well respected Pacific Northwest Region, Dawn Colston, and other leaders from her region as she talks through your franchise, staffing, and leadership challenges. New episodes weekly!
Join Dawn and Kelly as they visit with Carla Reyes, former Express FOC. Listen as Carla shares her passion for the role and how she excelled in it.
24 Jan 2020
Top 50 Sales Reps
Dawn sits down this week with Tobin Miller to discuss the Top 50 Sales Program and announce our region Top 50 Sales Reps for 2019. Listen in to hear about who hit, what changes have been made for 2020, and what your strategy should be to become a Top 50 Sales Team!
13 Jan 2020
2020 Kickoff
Happy New Year! It's 2020 and we are back. This week we discuss Top 50 Sales Rep Changes, Squad Call Changes, and best practices to get off to a strong start in 2020.
20 Dec 2019
2019 Highlights
This week Dawn and Kelly share some quick highlights from the year. Listen to see if your office is featured and to celebrate our region!
13 Dec 2019
Business Reviews
This week, Dawn and Kelly talk about Business Reviews. Should you do them and what tools should you use to prepare them? Tune In!
6 Dec 2019
Functional Roles
Functional Roles are almost here! Listen this week as Dawn and Kelly talk about the changes and what that means for you.
26 Nov 2019
All About Sales Reps
This week, Dawn and Kelly chat with Tamberyne McCutcheon, a new sales rep in Anchorage, about all things sales rep including ramp up, Fast Track, and awards.
15 Nov 2019
All About Emma
This week Brett Weinberg joins Dawn and Kent Marketing Specialist - Nicole Rigoni - to discuss all things EMMA. If you are not using this amazing tool in your office, stop what you are doing and get started!
14 Nov 2019
ISO Certification
Dawn sits down with Walter Thompson from Lloyd's Register and Regina Fitzgerald from Franchise Systems to discuss what ISO certification means to Express and our clients.
5 Nov 2019
Strategic Account Sales with Jake
This week Dawn sits down with Jake Domer, 10 year veteran franchisee of the award winning Bellevue office. Not sure how to approach selling to big prospects? Jake shares how he mastered the process with Bellevue who regularly bills big names like Microsoft and Terex.
25 Oct 2019
Client Retention With Mark Hagen
Mark Hagen, tenured franchise owner of Bellingham, Mount Vernon, Everett joins us this week to share his tips for retaining his long-time clients. Mark and Sandy Hagen are the top producing owners within the PNW and among the top elite of Express worldwide. Listen in as Mark tells us how small things make a big impact.
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