Perspectives is Pigment’s interview series exploring how today’s most influential tech founders and operators are reshaping software, leadership, and enterprise AI strategy. Hosted by Pigment Co-CEO Eléonore Crespo, each episode offers a candid look at the decisions and frameworks driving the next generation of products, infrastructure, and AI-powered organizations.
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Max Junestrand (Legora): Raising the bar in legal AI
Legora co-founder and CEO Max Junestrand joins Pigment co-CEO Eléonore Crespo to discuss how Legora built a legal AI platform that lawyers actually trust – and what it took to grow from a single Stockholm law firm to clients across more than 40 markets.
Among other topics, Max explains why arriving second in legal AI became a structural advantage, how Legora turns each new market entry into a repeatable motion, and what the shift from associates to partners using agents signals about where enterprise AI is headed. He shares what Legora looks for when hiring, how he thinks about running fast in an enterprise setting, and why the biggest mistake European founders make has nothing to do with the product.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/max-junestrand-legora-legal-ai (https://www.pigment.com/perspectives-podcast/max-junestrand-legora-legal-ai)
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26 Mar 2026
Arvind Jain (Glean): Solving enterprise search with AI
Glean co-founder and CEO Arvind Jain joins Pigment co-CEO Eléonore Crespo to discuss why enterprise search was always a neglected problem and what it takes to build AI that actually understands how a business works.
Among other topics, Arvind explains why context is the prerequisite for everything in enterprise AI, what the superintelligent enterprise looks like for employees and executives on a Monday morning, how Glean hires for AI instinct, and why trust outlasts technology as a competitive advantage. He shares practical guidance on scaling AI inside a company, from building dedicated ownership to anchoring progress to business metrics that already exist.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/arvind-jain-glean-enterprise-work-ai
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25 Feb 2026
James Cadwallader (Profound): This is how to rank in AI search
James Cadwallader, founder and CEO of Profound, joins Pigment co-CEO Eléonore Crespo to discuss how brands can stay visible as AI search becomes the default interface for information retrieval.
James explains why web-connected LLMs made answer engine optimization (AEO) inevitable, what “generative UI” means for the future of search, and which practical tactics are driving results today, including FAQs that can increase citations by 20%.
He also shares how teams can measure ROI when buyers don’t click and why one outdated third-party article can shape what AI says about your brand.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/profound-james-cadwallader-how-to-win-visibility-in-ai-search (https://www.pigment.com/perspectives-podcast/profound-james-cadwallader-how-to-win-visibility-in-ai-search)
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11 Feb 2026
Naveen Zutshi (Databricks): What separates abandoned AI pilots from real results
Naveen Zutshi, CIO of Databricks, joins Pigment co-CEO Eléonore Crespo to discuss what separates successful AI implementations from costly abandoned pilots.
Among other topics, Naveen explains why data maturity matters more than industry when predicting AI success, how to balance innovation with governance, why CIOs should focus on clarity over control, and why platform thinking beats out point solutions. He shares lessons from companies like Mastercard, Rolls Royce, and Walgreens that succeeded in heavily regulated environments and offers practical guidance on AI adoption, including why saying yes to experimentation matters more than waiting for perfection.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/databricks-cio-naveen-zutshi-what-separates-abandoned-ai-pilots-from-real-results
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28 Jan 2026
Olivier Pomel (Datadog): Reimagining observability for the AI-powered enterprise
Olivier Pomel, co-founder and CEO of Datadog, joins Pigment co-CEO Eléonore Crespo to discuss how AI is reshaping software operations – including why teams now spend more time running applications than building them, what it takes to trust AI-driven automation in mission-critical systems, and how to maintain product discipline as complexity accelerates.
Olivier shares his take on why observability has become essential in the AI era, how Datadog’s AI agents are changing incident response and security workflows, the importance of fast feedback loops, and why maintaining product simplicity requires deliberately serving both enterprise customers and individual developers.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/datadog-olivier-pomel-reimagining-observability-for-the-ai-powered-enterprise
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14 Jan 2026
Des Traynor (Intercom): How we rebuilt the company for the AI era
Des Traynor, co-founder of Intercom, joins Pigment co-CEO Eléonore Crespo to discuss how he transformed Intercom to meet the AI era by scrapping existing roadmaps, rebuilding critical processes, and launching Fin – one of the fastest-growing AI agents in customer support.
Des shares the story of the “weekend that changed everything” after the launch of ChatGPT, why Intercom switched to outcome-based pricing, how AI is decreasing the costs of exploration for business leaders, and what it takes to build products when uncertainty becomes the norm.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/intercom-des-traynor-how-we-rebuilt-the-company-for-the-ai-era (https://www.pigment.com/perspectives-podcast/intercom-des-traynor-how-we-rebuilt-the-company-for-the-ai-era)
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14 Jan 2026
Mati Staniszewski (ElevenLabs): Voice is the next AI interface
ElevenLabs co-founder Mati Staniszewski joins Pigment co-CEO Eléonore Crespo to discuss how voice AI is transforming the way humans interact with machines and each other.
Mati co-founded ElevenLabs in 2022 with a vision to make voice the primary interface between humans and technology. In just three years, the company has become the global leader in AI voice, powering millions of conversations weekly and helping to restore voices to people who've lost them. In this conversation, he shares how small autonomous teams ship faster than traditional hierarchies, why emotion and imperfection matter just as much as accuracy, and what happens when language barriers finally fall.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/elevenlabs-mati-staniszewski-why-your-voice-will-be-the-new-ai-interface (https://www.pigment.com/perspectives-podcast/elevenlabs-mati-staniszewski-why-your-voice-will-be-the-new-ai-interface)
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14 Jan 2026
Bret Taylor (Sierra, OpenAI): Why the future belongs to vertical agents
Sierra founder and OpenAI board chairman Bret Taylor joins Pigment co-CEO Eléonore Crespo to discuss how AI agents are reshaping enterprise software and customer experience.
Bret brings a rare perspective on technology waves. He founded Google Maps, served as CTO of Facebook, and was co-CEO of Salesforce before launching Sierra, an agentic AI platform for customer service. In this conversation, he shares what it means to build in the middle of a defining shift, why vertical AI agents will unlock entirely new software categories, and how to design trust into systems that are powerful but imperfect.
Read the key takeaways here: https://www.pigment.com/perspectives-podcast/bret-taylor-sierra-why-the-future-of-enterprise-software-belongs-to-vertical-agents (https://www.pigment.com/perspectives-podcast/bret-taylor-sierra-why-the-future-of-enterprise-software-belongs-to-vertical-agents)
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