Perspectives with Pinnacle

About Perspectives with Pinnacle

As a nationally recognized healthcare consulting firm, Pinnacle is your partner in the business of healthcare. We provide an array of customized solutions such as strategic, financial, operational, compliance, and valuation services. As a trusted advisor to hundreds of hospitals, health systems, surgical centers, medical practices, value-based care entities, private equity firms, and life science companies, our proven strategies are all designed to help our clients manage risk, improve performance, and create innovative solutions. Our Family of Companies work together as one to offer clients the professional diversity, scalable services, and personalized support needed to deliver practical, real-world solutions to your most complex healthcare challenges! For more information, please visit our website: www.AskPHC.com

Publisher

Pinnacle Healthcare Consulting

Category

business

Language

en

Explicit

No

First episode

11 Jun 2026

Latest episode

13 Oct 2026

Latest episodes

9 episodes in the feed.

1. 

   13 Oct 2026

   Stuck in the Middle: Rethinking Healthcare Economics in America

   John P. Carter and Dr. Matt Lambert examine how policy decisions, payment incentives, and administrative complexity shape healthcare economics, exploring opportunities for greater transparency and a more sustainable system.

2. 

   24 Jul 2026

   From Referrals to Shared Accountability: The Next Frontier in Value-Based Care

   Specialists play a critical role in managing many of healthcare’s most complex patients. In this episode of Perspectives with Pinnacle, John P. Carter speaks with David Klebonis of Palm Beach ACO and Dr. Alex Liang of Dallas Nephrology Associates about how ACOs, primary care physicians, and specialists can align incentives, coordinate care, and share accountability to improve outcomes for patients with chronic conditions.

3. 

   13 Jul 2026

   Help Should Never Be Out of Reach: Bringing Dignity Back to Care

   The ability to call for help is one of the most basic expectations in any care setting. Yet for patients and residents with limited mobility, progressive neurological conditions, spinal cord injuries, or other physical limitations, traditional nurse call systems can leave that access out of reach. The presence of a call button does not always translate into meaningful access to care. In this episode of Perspectives with Pinnacle, John P. Carter sits down with Dr. Bob Kaiser, founder of Will-Call, to explore how a deeply personal family experience revealed a much broader challenge across healthcare. Bob shares how early prototypes evolved into a voice-activated solution designed to work within existing nurse call infrastructure without requiring Wi-Fi, Bluetooth, or changes to staff workflows. He also discusses how feedback from patients, families, and caregivers has shaped the solution and expanded its potential across hospitals, skilled nursing facilities, assisted living, hospice, and home care. The conversation looks beyond the device itself to examine the larger implications for patient safety, dignity, compliance, risk management, caregiver confidence, and accessible care. At its core, this is a discussion about rethinking a fundamental part of care delivery so more people can independently ask for help when they need it. Key Takeaways Traditional call buttons can leave people with limited mobility, vision loss, neurological conditions, or other physical limitations unable to independently request help. Accessible nurse call systems affect more than emergency response. They also influence dignity, daily care, compliance, risk management, and trust. New technology is easier to adopt when it works with existing infrastructure and does not disrupt staff workflows. Offline voice activation reduces network and security concerns, while audible confirmation lets users know their call went through. Hands-free calling can support facility-based care and home caregiving, including aging in place, assisted living, and hospice. What You’ll Learn 02:58 – How Will’s medical journey exposed a gap in traditional nurse call systems and inspired Bob to create Will-Call 07:13 – How the first voice-activated prototypes developed into a reliable solution that operates without Wi-Fi or the internet 10:10 – Why having a nurse call button does not always mean a patient can access care 14:31 – How Will-Call connects to existing systems and responds when someone says, “I need help” 18:11 – How real-world feedback from people with different physical limitations continues to shape the device 22:02 – How the technology can support aging in place, family caregivers, hospice, and assisted living

4. 

   11 Jun 2026

   The First 90 Days: How Leaders Build Trust & Earned Authority

   The first 90 days of an executive transition can determine whether a leader builds momentum or faces resistance before they ever fully settle into the role. On this episode of Perspectives with Pinnacle, healthcare leadership experts discuss why trust matters more than strategy early on, how culture can accelerate or derail success, and the small leadership actions that often shape credibility faster than formal plans or titles ever can.

5. 

   11 Jun 2026

   Coordinated Value: Conversations on Value-Based Enterprises & Tomorrow's Care Models

   As hospitals and health systems shift to value-based care, leaders seek frameworks for real transformation. On this episode of Perspectives with Pinnacle, John P. Carter, Anthony Long, and Jim Burke explore how VBEs drive physician alignment, care innovation, and long-term sustainability.

6. 

   11 Jun 2026

   Christopher Fete Interviews Alex Krouse from American Association of Provider Compensation Professionals (AAPCP)

   Provider compensation is growing more complex, but the AAPCP is filling the gap with community, credentialing, and collaboration. On this episode of Perspectives with Pinnacle, Christopher Fete and Alex Krouse explore its origins, growth, and impact on the industry’s future.

7. 

   11 Jun 2026

   Deputizing ACOs: How Value-Based Care Can Help Stop Medicare Fraud

   Fraud, waste, and abuse cost Medicare billions each year. In this episode of Perspectives with Pinnacle, John P. Carter speaks with David Klebonis of Palm Beach ACO about Medicare fraud, physician-led detection efforts, and why ACOs should have a larger role in protecting patients, providers, and taxpayer dollars.

8. 

   11 Jun 2026

   Rural Health Transformation: An Executive Roundtable Discussion

   As RHTP moves from policy to implementation, rural health leaders discuss the realities facing their communities, from workforce and reimbursement pressures to collaboration, sustainability, and the steps needed to keep care local for the long term.

9. 

   11 Jun 2026

   AI Compliance & Governance: Rules of the Road for Healthcare Leaders

   AI is no longer just a tool in healthcare, it’s a non-human team member. In this episode, John P. Carter and AI governance expert Bryan Rotella explore BYOAI risks, board-level liability, and why “simple, seen, and supervised” rules are essential at today’s trust tipping point.

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Spotify

5.0 / 5

2 ratings

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.