"Pets and Their People" is a podcast curated to help pet care providers build thriving businesses. Join us as we share expert insights, real-life success stories, and actionable strategies to streamline operations, delight your clients, and deliver the best care for our furry friends!
Casey Shaeffer, GM of Pet Services at VetVerifi | Episode 05
Casey Shaeffer, General Manager at VetVerifi, discusses the critical challenges of vaccine management in the pet care industry and how VetVerifi streamlines the process for providers, offering greater confidence and efficiency in this interview.
2 Apr 2025
Joe Zuccarello, President at Paragon School of Pet Grooming | Episode 04
In this episode, we’re joined by Joe Zuccarello, a pet industry expert with decades of experience in grooming, pet services, and business operations. We’ll dive into how pet resorts can seamlessly incorporate grooming into their culture and client experience, ensuring it becomes a valuable extension of their services. Joe shares insights on creating a grooming program that enhances customer satisfaction, strengthens brand loyalty, and boosts overall revenue.
We’ll also tackle one of the biggest challenges in the grooming industry—finding, training, and retaining top groomer talent. Joe breaks down effective recruitment strategies, ways to support career growth, and management techniques that keep groomers engaged and productive. Plus, we’ll explore different compensation models that balance competitive pay with sustainable business operations, helping pet resorts create a thriving grooming department. If you’re looking to elevate your pet resort’s grooming services, this episode is packed with actionable takeaways!
Learn more about Paragon School of Pet Grooming: https://paragonpetschool.com
Learn more about VetVerifi: https://vetverifi.com
Learn more about Paramount Success Group: https://paramountsuccessgroup.com
26 Mar 2025
Fern Camacho, CEO at OverDog Digital | Episode 03
In this episode, we sit down with Fern Camacho, CEO of OverDog Digital, to uncover the best practices for digital marketing at your pet resort. Fern shares expert insights on engaging customers online, creating lasting relationships, and driving lifetime customer value through smart digital strategies.
Whether you're new to digital marketing or looking to refine your approach, Fern breaks down where to start and how to make the most of your online presence. Don't miss this episode packed with actionable tips to help your pet resort thrive!
Learn more about OverDog Digital: https://overdogdigital.com
Learn more about VetVerifi: https://vetverifi.com
Learn more about Paramount Success Group: https://paramountsuccessgroup.com
8 Mar 2025
Shaina Denny, CEO at DogDrop | Episode 02
On this episode of Pets and Their People, host Lori Davis chats with Shaina Denny, CEO at DogDrop, about her journey in starting and scaling one of pet care's most exciting franchises. Shaina shares how she got started, the inspiration behind DogDrop, and how she’s built a brand that delivers the convenience modern pet owners demand.
She also dives into the franchising success of DogDrop—what it takes to scale a pet business, expand into new markets, and maintain a high-quality experience. Whether you're an aspiring entrepreneur or just passionate about pet care innovation, this episode is packed with insights!
Learn more about DogDrop: https://dogdrop.co (https://dogdrop.co)
Learn more about VetVerifi: https://vetverifi.com (https://vetverifi.com)
Learn more about Paramount Success Group: https://paramountsuccessgroup.com (https://paramountsuccessgroup.com)
8 Mar 2025
Alicia Collins, Founder & CEO at K9 Activity Club | Episode 01
In this episode of Pets and Their People, host Lori Davis sits down with Alicia Collins, Founder & CEO of K9 Activity Club, to discuss what it takes to create a best-in-class experience for both pets and their owners at a large pet resort. Alicia shares her journey as an entrepreneur, the experiences that shaped her career, and the key lessons she’s learned along the way.
She also introduces her new startup venture, Nuzzle, a marketplace for at-home pet sitting, shaped by the insights gained from running a top-tier pet resort. Tune in for an inspiring conversation about innovation in pet care, the realities of entrepreneurship, and what’s next for Nuzzle!
Visit K9 Activity Club: https://k9activityclub.com (https://k9activityclub.com)
Learn more about Nuzzle: https://nuzzle.pro ( https://nuzzle.pro)
Learn more about VetVerifi: https://vetverifi.com (https://vetverifi.com)
Learn more about Paramount Success Group: https://paramountsuccessgroup.com (https://paramountsuccessgroup.com)
7 Mar 2025
Hello and welcome!
A short preview from the hosts of Pets and Their People sharing the story of what we're all about. Thanks for listening!
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Apple Podcasts (US)
5.0 / 5
2 ratings
Podcast Authority Score: 31 / 100
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YouTube
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Engagement
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