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TOPIC: Getting Hip Hop'd
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4 Mar 2024
Please Hold - The Art Of Feedback w/Ray Daniels
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TOPIC: The Art Of Feedback w/ Ray Daniels
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1 Jan 2024
The Customer Journey w/Drew Sanders
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TOPIC: How to Build Brand Awareness and the Customer Journey with Special Guest Drew Sanders with his brand The Aware Brand.
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25 Dec 2023
How To Build And Mentor A Strong Successful Team w/ Twhyla Aistrup
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TOPIC: How To Build And Mentor A Strong Successful Team w/ Twhyla Aistrup
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23 Dec 2023
What do you do when you get "Keith Lee'd"?
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TOPIC: What do you do when you get Keith Lee'd? How should restaurants respond to getting a good or bad review from a food critic and/or customers? This is a must hear! Tune in now!!
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23 Dec 2023
If You Flip, Don’t Mean I Need To Tip!
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TOPIC: If You Flip, Don’t Mean I Need To Tip! Has tipping got out of hand? When do you decide to draw the line for tipping?
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4 Sept 2023
Hudson Grille's Terrible Service!
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TOPIC: We recently visited Hudson Grille in Atlanta, Ga and experience terrible customer service from the time we walked in until we left. This is a must hear! Tune in now!!
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3 Sept 2023
Invest Fest 2023 Honest Feedback
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TOPIC: We attended the Invest Fest 2023 here in Atlanta and we wanted to share our honest "consumer" feedback. Tune in now to listen!
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IG pages of the vendors we supported!
▶https://www.instagram.com/theawarebrand/
▶https://www.instagram.com/prettynpressed/
▶https://www.instagram.com/blackcoffeeatlanta/
▶https://www.instagram.com/blackislove.co/
▶https://www.instagram.com/multiplehustlesco/
▶https://www.instagram.com/earnyourleisure/
▶https://www.instagram.com/timeandlovellc/
▶https://www.instagram.com/cargadopower/
23 Aug 2023
Ma'am I Can't Hear You Because You Are Yelling In My Ear!
How do deal with customer being verbally abusive and what companies can do to better protect their employees.
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14 Aug 2023
Gender Wars!
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Are women better suited for customer service roles? Tune in to hear us discuss this and why is there a pay gap between men and women.
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31 Jul 2023
Where do I go from here?
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In this episode we discuss what is the next step after a customer service role and is there a ceiling?
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24 Jul 2023
Oh, you do CS?
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In this episode we will be discussing why is that people look down on those who work in customer service and how can we change that lens.
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17 Jul 2023
The Customer is Always Right! Or are they?
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In this episode we will be discussing the term "The Customer is Always Right" and is this still true? Tune in to find out.
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10 Jul 2023
Let me guess, they were black!
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In our first episode we are discussing race in the customer service world and does race really effect the service you receive or give. Tune in and listen now to find out.
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or email us at Info@Pleaseholdpodcast.com.
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Support the show (https://www.buzzsprout.com/2207415/support)
3 Jul 2023
Intro Season 1
Welcome to the Please Hold Podcast. The podcast series where two sisters talk about tackling the under-appreciated world of Customer Service. In this short episode, we will introduce ourselves as new podcast hosts and explain our journey; how we got here, and where we plan to go. We will also discuss some of the hot topics we will cover this season. We are super excited to embark on this journey with you all and we can't wait to share what's coming next.
Instagram @Pleasehold_podcast (https://www.instagram.com/pleasehold_podcast/)
TikTok @pleaseholdpodcast (https://www.tiktok.com/@pleasehold-podcast)
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or email us at Info@Pleaseholdpodcast.com
Support the show (https://www.buzzsprout.com/2207415/support)
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
7 ratings
Spotify
5.0 / 5
1 ratings
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