
Practical Product Management
Claim This Podcastby Leah Farmer & Marilyn McDonald
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Podcast Overview
<p>Each week we peel back the layers of product management theory and dive into the nuts and bolts of making real decisions in high-stakes tech environments. Join us, Marilyn McDonald and Leah Farmer, as we share insights from our 20+ years at the forefront of Big Tech, Payments, Scaleups, and Startups.</p>
Language
🇺🇲
Publishing Since
5/27/2024
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Recent Episodes

March 25, 2026
Trust as Infrastructure: Innovation, AI, and the Future of Payments
<p>In this episode of Practical Product Management, hosts Leah Farmer and Marilyn McDonald sit down with Ryan Dew, CPO at Thredd, a global issuing processor based in London, to explore what innovation really means when you're operating at the foundation of the payments ecosystem.</p><p>Ryan explains how Thredd approaches innovation as a "slow burn" in a heavily regulated industry — building guardrails first, earning trust before shipping features, and letting their fintech and program manager customers build the flashy user experiences on top. The conversation covers the emergence of trust-as-a-service as a critical pillar for AI and agentic commerce, how the role of the product manager is evolving into a full-stack builder, and why stablecoin may be the most significant disruptor the payments industry has seen in years.</p><p><strong>KEY TAKEAWAYS</strong></p><p><strong>1. In regulated industries, trust is the product.</strong> Innovation in payments isn't about moving fast — it's about building the guardrails first. Trust-as-a-service has moved from a nice-to-have to a foundational requirement, especially as AI and agentic commerce introduce new layers of complexity and risk.</p><p><strong>2. The plumbing has to be right before the experience can be delightful.</strong> Platform product management gets underestimated, but no consumer experience works if the underlying infrastructure fails. The most innovative fintech UX in the world is worthless if the payment doesn't go through.</p><p><strong>3. AI in payments isn't new — but where it's going is.</strong> Machine learning has been powering fraud detection in payments for over a decade. The next wave is agentic commerce, intelligent payment routing, and stronger authentication — and stablecoin rails may change cross-border money movement more fundamentally than anything we've seen.</p><p><strong>4. Consumer behavior changes faster than we think — when it has to.</strong> The pandemic forced entire markets to shift from cash to digital payments almost overnight. The lesson for product managers: when the benefit is clear and the reason is compelling, people adapt. The job is to make that transition feel safe and obvious.</p>

March 11, 2026
Innovation at the Edge: AI, ERP, and the Art of the Calculated Bet
Hosts Leah Farmer and Marilyn McDonald interview Evan J. Schwartz, Chief Innovation Officer at AMCS Group, about structuring innovation and navigating ERP transformations within large SaaS organizations.

February 25, 2026
The Books That Made Us Better Product Managers (And Better Humans)
Hosts Leah Farmer and Marilyn McDonald discuss impactful books beyond product management that shaped their careers, leadership, and humanity, exploring communication, vulnerability, and personal growth, offering insights into becoming better product leaders.
49 total episodes available with 29 transcripts
Recent guests on Practical Product Management
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Evan J Schwartz
Guest
Ryan Scott
Guest
Steve Jasper
Guest
Geno White
Guest
Brad Jefferson
Guest
Jen Bloom
Guest
Sam Zebarjadi
Guest
Rob Monroe
Guest
Mike Paciello
Guest
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Frequently asked questions
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- What is Practical Product Management?
<p>Each week we peel back the layers of product management theory and dive into the nuts and bolts of making real decisions in high-stakes tech environments. Join us, Marilyn McDonald and Leah Farmer, as we share insights from our 20+ years at the forefront of Big Tech, Payments, Scaleups, and Startups.</p> - How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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