October 22, 2025
UX Research Review: How the Next Generation of UX Designs for Trust, Emotion, and Connection
<p><strong>Host:</strong> Dr Chris Parker<br><strong>Email:</strong> <a href="mailto:c.parker@lboro.ac.uk" target="_blank" rel="ugc noopener noreferrer">c.parker@lboro.ac.uk</a></p><p>In this episode of Practical UX, we go beyond buttons and screens to explore what’s next for user experience: <strong>trustworthy AI</strong>, <strong>physiological synchrony in social VR</strong>, <strong>foldable device ergonomics</strong>, <strong>designing for the moments after a crash</strong>, and a bold provocation to design <strong>for human connection, not screen time</strong>.</p><ul><li><p>Why <strong>explainable AI</strong> changes user behaviour by improving <strong>trust calibration</strong> (and why “AI literacy” talks aren’t enough).</p></li><li><p>How people’s <strong>heart rate and skin responses</strong> can <strong>sync in VR</strong>, offering a powerful new metric for co-experience.</p></li><li><p>What a foldable phone’s <strong>hinge</strong> teaches us about <strong>emotional ergonomics</strong> and multi-state interface design.</p></li><li><p>How <strong>post-crash UX</strong> should prioritise clarity, calm, and familiarity when fear overwhelms cognition.</p></li><li><p>A provocative case for <strong>Relation Artefact Design (RAD)</strong>: tools that help us look at people rather than screens.</p></li></ul><ol><li><p><strong>Explainable AI & Trust (mushroom task) — journal article</strong><br>Leichtmann, B., Humer, C., Hinterreiter, A., Streit, M., & Mara, M. (2023). Effects of Explainable Artificial Intelligence on Trust and Human Behavior in a High-Risk Decision Task. <strong>Computers in Human Behavior</strong>, 139, 107539.<br>Link: <a href="https://www.sciencedirect.com/science/article/pii/S0747563222003594" target="_blank" rel="ugc noopener noreferrer">https://www.sciencedirect.com/science/article/pii/S0747563222003594</a> (<a href="https://www.sciencedirect.com/science/article/pii/S0747563222003594?utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">ScienceDirect</a>)</p></li><li><p><strong>Physiological synchrony in Social VR — preprint</strong><br>Kloft, A. M., Fabinc, J. M., Hirsch, L., Slezas, A., Hachmann, H., Cunneen, M., Brandt, S. S., Sams, M., & Welsch, R. (2025). It’s Always Better When We’re Together: Physiological Synchrony and Shared Experiences in Social VR. (Preprint).<br>Link: <a href="https://sciety-labs.elifesciences.org/articles/by?article_doi=10.21203%2Frs.3.rs-7134151%2Fv1" target="_blank" rel="ugc noopener noreferrer">https://sciety-labs.elifesciences.org/articles/by?article_doi=10.21203%2Frs.3.rs-7134151%2Fv1</a> (<a href="https://sciety-labs.elifesciences.org/articles/by?article_doi=10.21203%2Frs.3.rs-7134151%2Fv1&utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">Sciety</a>)</p></li><li><p><strong>Foldable smartphones UX framework — journal article</strong><br>Liu, Y., Dong, L., & Rau, P.-L. P. (2025). Unfolding the User Experience: A Comprehensive UX Framework for Foldable Smartphones. <strong>International Journal of Industrial Engineering</strong>, 32(5), 1396–1412.<br>Abstract page: <a href="https://journals.sfu.ca/ijietap/index.php/ijie/article/view/10935" target="_blank" rel="ugc noopener noreferrer">https://journals.sfu.ca/ijietap/index.php/ijie/article/view/10935</a><br>Direct PDF: <a href="https://journals.sfu.ca/ijietap/index.php/ijie/article/download/10935/1871/65113" target="_blank" rel="ugc noopener noreferrer">https://journals.sfu.ca/ijietap/index.php/ijie/article/download/10935/1871/65113</a> (<a href="https://journals.sfu.ca/ijietap/index.php/ijie/article/view/10935?utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">Public Knowledge Project</a>)</p></li><li><p><strong>Post-Crash UX (multi-modal guidance) — conference paper</strong><br>Cho, Y., Kim, H., Ku, M., Yu, S., & Lee, J. (2025). Post-Crash UX: An Empirical Study on Multi-modal Interfaces for Immediate Driver Response. In AutomotiveUI Adjunct ’25 (ACM).<br>Link: <a href="https://dl.acm.org/doi/10.1145/3744335.3758486" target="_blank" rel="ugc noopener noreferrer">https://dl.acm.org/doi/10.1145/3744335.3758486</a> (<a href="https://dl.acm.org/doi/10.1145/3744335.3758486?utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">ACM Digital Library</a>)</p></li><li><p><strong>Provocation: Relation Artefact Design — journal article</strong><br>Clemmensen, T. (2025). Stop Doing User Experience Design, Start Doing Relation Artefact Design. <strong>Interacting with Computers</strong> (Oxford University Press).<br>Link: <a href="https://academic.oup.com/iwc/advance-article/doi/10.1093/iwc/iwaf044/8283768" target="_blank" rel="ugc noopener noreferrer">https://academic.oup.com/iwc/advance-article/doi/10.1093/iwc/iwaf044/8283768</a> (<a href="https://academic.oup.com/iwc/advance-article/doi/10.1093/iwc/iwaf044/8283768?searchresult=1&utm_source=chatgpt.com" target="_blank" rel="ugc noopener noreferrer">OUP Academic</a>)</p></li></ol><p>If this episode sparked ideas for your project, class, or lab, please <strong>follow/subscribe</strong> on your favourite podcast app and <strong>share</strong> with a colleague. The next great design conversation might start here.</p><p>Do you have questions for the show, or want to suggest a paper? Email <strong>Dr Chris Parker</strong> at <a href="mailto:c.parker@lboro.ac.uk" target="_blank" rel="ugc noopener noreferrer">c.parker@lboro.ac.uk</a>.</p>