The world of work is always on the verge of the next big disruption–but how do you make it work for your organization today? The Practically Tomorrow podcast, produced by GoTo, explores emerging tech trends in AI, customer experience, security, and more to uncover practical, ready-to-use strategies. In each episode, industry experts share real-world insights to help you, and your organization, thrive in a constantly evolving landscape. Learn more at GoTo.com.
Practically Tomorrow
Claim This Podcastby GoTo
5.0(8 reviews)
22 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
24
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality35
Social0
YouTube0
Engagement32
Podcast Overview
The world of work is always on the verge of the next big disruption–but how do you make it work for your organization today? The Practically Tomorrow podcast, produced by GoTo, explores emerging tech trends in AI, customer experience, security, and more to uncover practical, ready-to-use strategies. In each episode, industry experts share real-world insights to help you, and your organization, thrive in a constantly evolving landscape. Learn more at GoTo.com.
Language
🇺🇲
Publishing Since
3/21/2025
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24
Podcast Authority
BetaPoorBased on show quality, social media presence, reviews, charts, and more
Quality35
Social0
YouTube0
Engagement32
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excellent
Episode Length
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Recent Episodes
July 31, 2026
Healthcare IT, AI and Patient Experience with Christopher Kunney, FHIMSS, MSMOT
In this episode, Malachi Threadgill, Head of Marketing for GoTo Connect, discusses healthcare digital transformation and patience experience with Christopher Kunney, TEDx speaker, HIMSS Changemaker, American College of Health Data Management Fellow, and managing partner and digital transformation strategist at IOTech Consulting. Christopher emphasizes that transformation is more than upgrading software—it requires rethinking care delivery with health equity at the forefront, so technology equitably serves patients, including underserved populations. They cover how healthcare’s best-of-breed, yet fragmented, systems impact workflows, provider burnout, and the patient experience. Christopher also discusses AI’s potential across administrative, predictive, and clinical decision-support use cases, while stressing human intervention, governance, interoperability, and high-quality data to avoid amplifying bias and creating errors. He argues the future must be designed around the hardest-to-reach patients, with people, process, and technology aligned.Connect with GoTo:https://www.linkedin.com/company/GoToLearn about GoTo:https://www.goto.comConnect with Christopher Kunney:https://www.linkedin.com/in/christopherkunneyListen to the Straight Outta Health IT podcast:https://open.spotify.com/show/5Df4u9h50OA77g7851djim
July 1, 2026
Car Sales, CX and AI with Javuan Banks, Car Sales Agent, 42M+ Likes on TikTok
In this automotive-focused episode, GoTo's Malachi Threadgill, Vice President of GoTo Connect Marketing, is joined by Javuan Banks, a Car Sales Agent at Premier Autos of Dallas and a creator with 1.4M+ followers, to discuss how customer experience in automotive is evolving and what that means for dealerships. Javuan shares how he uses social media to build trust and make the car buying process more approachable alongside helping dealerships build their online brands. Malachi and Javuan discuss a connected, cross-channel customer journey that often starts with online search, social media, and reviews and progresses to fast, AI-driven lead response, text-first communication, and continues with in-store relationship building—then extends post-sale to foster customer loyalty. Javuan argues dealers winning today use AI and connected customer experiences for instant, 24/7 lead response, text-first communication, and proactive post-sale follow-ups like equity alerts and service reminders that deliver scalable outreach. They also discuss omnichannel, integrated tools that preserve customer context, improve response time, create brand consistency, and drive measurable ROI.Connect with GoTo:https://www.linkedin.com/company/GoToLearn about GoTo:https://www.goto.comFollow Javuan Banks:https://www.instagram.com/javuanbankshttps://www.tiktok.com/@javuanbankshttps://www.facebook.com/javuan.banks.499710https://youtube.com/@javuanbanks
June 4, 2026
Unlocking AI's Potential in SMBs with Kevin Surace, Entrepreneur and Futurist
Recorded during GoFurther 2026 at Comerica Park, this special Practically Tomorrow podcast episode explores how AI is reshaping SMB growth, customer experience, IT strategy — and how SMBs and companies can use AI deliberately, aligning machine capability with human judgment, creativity, and accountability. Hosted by GoTo's Chief Commercial Officer, Peter Mahoney, this episode features Entrepreneur, Futurist, and GoFurther 2026 Guest Keynote Speaker, Kevin Surace. Named a Tech Pioneer by the World Economic Forum, Kevin led the development of the first AI virtual assistant and built multiple startups to $1B+ valuations. With 94 patents under his belt, he brings a rare mix of real‑world AI innovation and high‑energy insight—equipping IT teams to move from hype to action and innovate boldly. In this episode, Kevin recounts the history of AI from early commercialization and incremental gains in the late ’90s—to today’s rapid GenAI advances. For SMBs, shrinking talent pipelines mean SMBs must use AI to make existing teams more productive while shifting humans to higher-value work. For example, for CX, AI has the potential to solve simple front-end requests letting agents focus on customer care issues that can strengthen the customer relationship. For companies implementing AI transformations, Kevin warns employee sabotage is actually more common than you might expect, and he recommends tiger teams, while advising IT leaders to rely on trusted secure vendors, especially for AI agents. A key takeaway for SMBs? Be AI-first. Commit to testing the AI tools, work the tools into your workflows, and focus on outcomes.Follow Kevin Surace:https://www.linkedin.com/in/ksuraceConnect with GoTo:https://www.linkedin.com/company/GoToLearn about GoTo:https://www.goto.comStream GoFurther 2026:https://goto.com/gofurther
22 total episodes available
Recent guests on Practically Tomorrow
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Adrian Brady-Cesana
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Beth Rudden
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Dan Schawbel
Guest
Neil C Hughes
Guest
Jacob Morgan
Guest
Steve Brining
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Zeus Kerravala
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Brian Solis
Guest
Michael Krigsman
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Frequently asked questions
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- What is Practically Tomorrow?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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