Inspectacast is THE podcast for the insurance risk control industry and specifically field loss control and risk management. We'll also cover more diverse, insurance related topics of interest to anyone, not just industry insiders. Inspectacast is sponsored by Preferred Reports. Expect all new shows to start in early 2025 with frequent posts. We'll also be adding InspectaCast to Medium and YouTube soon. Be sure to check out the older posts because they all have information relevant to risk intelligence today.
InspectaCast: Insider Insights You Can't Get Anywhere Else
At InspectaCast, we aim to provide the insider details that formal classes can't offer. You need insights from someone who's been in the business, and Tom is the ultimate insider. With years of experience running his own business and contracting with companies to provide risk control services, he's got the knowledge you need.
"I want to help others achieve what I did—make a living while having the freedom to set my own schedule and provide the services I want. There's no playbook or easy-to-understand business plan for success in this hidden area of the insurance business. The companies you contract with can't provide training, and there are few formal programs to certify you for this work." - Tom
Tom LeGros has over 20 years of experience in the insurance industry. As a risk control consultant and independent adjuster, he's visited thousands of companies, from small single-owner businesses to multinational corporations.
Ten years ago, Tom joined a group of like-minded entrepreneurs to launch Preferred Reports. In just ten years, Preferred Reports has grown from five employees to over 100, becoming the largest insurance risk intelligence provider to the insurance industry in the country. They offer both physical and virtual inspections on commercial and residential risks across all lines of coverage, in all 50 states.
Tom holds a BS in History and an MS in Management from Excelsior College in Albany, NY. He also earned his Associate in Risk Management (ARM) credential from The Institutes and an Accredited Claims Adjuster designation from the University of Central Florida. Before entering the insurance sector, Tom served as a medic in public, private, and fire EMS, holding multiple certifications in emergency medical services, public safety, and investigations. He's also a graduate of the National Fire Academy in Emmitsburg, MD.
This is our first episode back after a long break. Rested? Maybe not, but certainly ready to share whatever we can to help Risk Control Consultants succeed. In this episode we will cover what's new with InspectaCast for 2024 and then shift to a quick look at the current inspections marketplace. We'll wrap up with a discussion on the 4 Pillars of Success for Risk Control Consultants.
InspectaCast is owned and produced by Tom LeGros. All opinions expressed are his own and do not reflect the policies or position of any other entity. Information provided in this and all episodes of InspectaCast are for informational purposes only and not as professional consultative advice. Please check with your attorney, accountant, or other professional before making any decisions.
18 Mar 2021
Pre-inspection Research
There are some things you can quickly do before an inspection that will make things go much smoother during your visit.
15 Mar 2021
Liquor Liability
This is our first 2021 Episode and it's a Special Edition on Liquor Liability. The audio is from a recent webinar hosted by Preferred Reports on underwriting and inspecting Liquor Liability. Tom LeGros is your host along with Scott Knight and Mac McIver.
18 Aug 2020
How to Become a Successful Loss Control Consultant Part 2
In part 2 of How to Become a Successful Loss Control Consultant we cover the four Golden Rules any consultant should follow and the 10 steps to good customer service.
11 Aug 2020
How to Become a Successful Loss Control Consultant- Part 1
This is the first of three episodes directed to people interested in becoming insurance loss control consultants. In part one we discuss the important decisions facing anyone starting a business. We look at the income potential and walk through the process to determine if this type of business will bring in the income needed to pay bills and enjoy life.
Underwriters please listen to this as well because it will give a glimpse of what consultants go through to obtain the information needed to properly underwrite risks.
28 Jul 2020
What to expect from your inspections...
In this episode, we discuss what underwriting should expect from their inspection reports. We provide several key ideas to improve results and make inspections part of a dynamic and efficient workflow.
21 Jul 2020
Do you know what your insureds are doing?
Face it, companies will do whatever it takes to stay in business. But they could be doing things that were never intended to be covered under their regular insurance policy. A flower shop running a pop up drive in on weeknights for instance. This could expose them, and you to liability.
In this show we discuss seven different businesses and what they are or may be doing to keep the lights on. Some of it, while creative, is not something they normally do and may not be something they even know how to do. Should you be concerned? We say yes. Of course we would, we're in the risk business. But then again, so are you.
17 Jul 2020
Let's talk about outsourcing loss control services
This edition of Inspectacast covers the basics of outsourcing loss control to third party providers,like Preferred Reports. You'll learn-
- How to determine a "per contact" cost for vendor price comparison
- The types of vendors and how they operate
- How to craft your initials contact with vendors
- The things to consider when setting your expectations and negotiating services
- and much more
Watch for our "Loss Control Outsourcing Case Study" and an "Insiders Guide to Outsourcing Success" -available for download from LinkedIn, Scribd, and our website soon.
24 Jun 2020
Opportunities
We weren't able to get the live podcast going thanks to a bunch of nasty storms on the Louisiana coast this evening. But the show must go on and this one is special. Preferred Reports is doing our part to help people recover from the pandemic by offering free training to become a Residential Exterior Inspector. No guaranty come with this offer, but we do promise the opportunity to explore a new opportunity to earn income with the freedom to make your own schedule.
We'll provide more details after the 4th of July holiday, but registration for the class is expected to begin the week of July 20th with the actual program running through August. It will be a combination of live webinars and online classes through PREP, the Preferred Reports Education Portal. Keep an eye on Preferred's social media for the particulars.
16 Jun 2020
Avoiding Refusals and Non Productive Reports
In this episode we will look at the reasons behind refusals and non productive reports and offer some solid, time proven, tips on preventing them.
9 Jun 2020
Business Continuity Planning
In this episode I discuss the basics of building a business continuity plan foundation which can be used to handle any emergency.
Here are some great resources:
https://www.ready.gov/business-continuity-plan (https://www.ready.gov/business-continuity-plan)
https://disastersafety.org/business-protection/ofb-ez/ (https://disastersafety.org/business-protection/ofb-ez/)
Please remember to replace "Insert Company Name Here" with your name!
2 Jun 2020
The Digital Pivot
We discuss how current events have pushed the insurance industry deeper in to using and accepting digital tools including digital inspections. Learn some of the ways to properly craft and use digital inspections. See if this digital pivot is bad or good for the inspections business.
22 May 2020
Doing inspections in a pandemic...
Inspectacast sponsored by Preferred Reports
Insurance Inspections During a Pandemic
This episode covers:
Is insurance really essential?
Are insurance inspections needed in a pandemic?
How can inspections be conducted safely?
What's the impact of the pandemic on the inspections business?
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